Loyalty Building Strategies for Managers
Nearly half of all employees plan to look for a new job in the next 12 months. If you lost half of your team what would that mean to you in lost productivity? How much time would you and your team need to spend recruiting, interviewing, orienting, and training? How much momentum would your team lose doing the work of those who have left, until replacements are hired and up to speed? Can you afford this?
According to a recent survey by salary.com the top three reasons people leave are compensation, advancement, and lack of recognition. If you supervise, you may not have control of the first two but you absolutely have control over recognition. Why not sprinkle a little recognition into your workday?
1) Help your team plan a fun event to show your appreciation for all their hard work and build a little team spirit. People who have appreciative bosses and enjoy their coworkers stick around far longer.
2) Celebrate a great customer satisfaction score. Bring in ice cream and toppings on Friday afternoon. Give a prize for the most creatively decorated sundae.
3) Send a card to each of your team members' families telling them why you are glad to have their family member on your team.
Yes, the last one will take some time to complete. Recognition, meaningful recognition, does take time. In return you build a more loyal workforce that pays you back many times over.
Cindy Ventrice is a management consultant, speaker, and workshop leader with nearly 20 years of experience. She focuses exclusively on helping organizations improve operations, products, and services by improving workplace relationships and employee morale. Her new book, Make Their Day! Employee Recognition That Works, is available through any bookseller. For more information visit www.maketheirday.com