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Why Does Turnover Take Place?

Written by: Michael Beck

Article Overview: Turnover isn’t a problem - it’s a symptom caused by leadership problems. Fortunately, the problems can be solved, and you have the power to make that difference. Strive to become the best leader you can be.

Why Does Turnover Take Place?

Ever work in a company where the prospects of advancement or expansion of responsibilities were
nonexistent? Someplace where you knew that you weren’t going anywhere? Stay very long? That’s my
point. Without an opportunity for growth, learning, expansion of responsibility, and increase in
personal value, people leave. When people aren’t developed, turnover takes place.
Have you ever worked in a company where major changes were “sprung” on you like a surprise attack?
Where work was assigned to you and after you completed it, you found out you had done the wrong
thing? What happens when people don’t communicate effectively? Poor communication leads to
misunderstandings, conflict, de-motivation, and stress. What do misunderstanding, conflict, demotivation
and stress lead to? You got it – turnover.

And then comes the most insidious issue of them all - treating people as objects rather than people. The
truth is that from time to time we all fall into this trap to one degree or another. I’m talking about how
we regard people. Again, use your own experience as your best example. Have you ever had someone
say something kind or positive to you, but you sensed that they were being “phony”? They used the
right words, but you could tell their words were insincere? Did you believe the words or your sense of
the person? No questions about it – we believe our sense of things and people. When we are faced
with someone who says one thing but means another, does our respect for that person increase,
decrease or stay the same? Clearly it decreases. Not only do we rely on our sense of the person – our
intuition – but we form opinions about them based on our insights. Have you ever worked for someone
who you lost respect for? Did you stay at that job very long? When people treat other people as
objects, turnover occurs.

Purpose, integrity, developing people, effective communications, and regarding people as people are all
leadership issues. Exceptional leadership inspires the best effort in others, and when people give their
best effort, the result is a high performance organization.

When you and your organization have a clearly defined Purpose, you attract and retain the talent you
need. When you and your organization have integrity, you build trust and loyalty. When you and your
organization are committed to developing people, people become the best they can be. When you and
your organization communicate effectively, conflict and tension diminish and cooperation increases.
When you and your organization work to treat people as people, they appreciate it and reciprocate.
Turnover isn’t a problem - it’s a symptom caused by leadership problems. Fortunately, the problems
can be solved, and you have the power to make that difference. Strive to become the best leader you
can be.

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Article Tags: conflict, demotivation, effective communications, effor, exceptional leadership, insights, integrity, intuition, leadership issues, misunderstanding, misunderstandings, motivation, person increase, personal value, poor communication, prospects, stress, surprise attack, truth, turnover



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