Tweet

Leadership Resilience - Learning from Mistakes

Guest post by: Dr. Maynard Brusman

Article Overview: Steve Jobs and the success of Apple is an inspiration to all of us who want to tap into our creative genius. Steve Jobs was the Thomas Edison of our time, and the greatest thing we can do is learn from him and build on his incredible legacy.

Leadership Resilience - Learning from Mistakes

I was recently working with one of my San Francisco Bay Area executive coaching clients – the CEO of a boutique hotel and restaurant company. We had an enlightening coaching conversation about how he has handled failure and learned from his mistakes. We talked about how he was able to bounce back from failure by viewing business as a learning laboratory.

My executive coaching client and I further discussed how resilient leaders bounce back from adversity. He has an agile mind and insatiable curiosity.

My client and I shared how we both were saddened by the passing of Steve Jobs. Did you know that Steve Jobs was a college dropout, and got fired from his own company? So how did he turn his story into power, and create the most admired company in the world?

Steve Jobs and the success of Apple is an inspiration to all of us who want to tap into our creative genius. Steve Jobs was the Thomas Edison of our time, and the greatest thing we can do is learn from him and build on his incredible legacy. I am coaching my client to help his employees become more resilient, and create a culture where innovation requires both risk and reward.

Learning from Mistakes

“That which does not kill us makes us stronger.” ~ Friedrich Nietzsche

Failure is one of life’s most common traumas, yet people’s responses to it vary widely. Many managers have learned to reframe personal and departmental setbacks by stating: “There are no mistakes, only learning opportunities”—and it’s a great sentiment. In practice, however, their companies often continue to view failures in the most negative light.

Part of the problem lies in our natural tendency to blame. We perceive and react to failure inappropriately. How can we learn anything if our energy is tied up in either assigning or avoiding blame? Still others overreact with self-criticism, which leads to stagnation and fears of taking future risks.

In the 1930s, psychologist Saul Rosenzweig proposed three broad personality categories for how we experience anger and frustration:

1. Extrapunitive: Prone to unfairly blame others

2. Impunitive: Denies that failure has occurred or one’s own role in it

3. Intropunitive: Judges self too harshly and imagines failures where none exist

Extrapunitive responses are common in the business world. Because of socialization and other gender influences, women are more likely to be intropunitive.

Fortunately, managers at all organizational levels can repair their flawed responses to failure. Business consultants Ben Dattner and Robert Hogan suggest three highly effective steps in “Can You Handle Failure?” (Harvard Business Review, April 2011)

Are you working in a professional services firm or other organization where executive coaches provide leadership development to grow emotionally intelligent leaders? Does your organization provide executive coaching for leaders who need to bounce back from adversity? Resilient leaders tap into their emotional intelligence and social intelligence skills to create a culture where people can learn from mistakes.

One of the most powerful questions you can ask yourself is “How do I handle failure?” Emotionally intelligent and socially intelligent organizations provide executive coaching as part of their peak performance leadership development program.

Working with a seasoned executive coach and leadership consultant trained in emotional intelligence and incorporating assessments such as the Bar-On EQ-I, CPI 260 and Denison Culture Survey can help you become more resilient. You can become a leader who models emotional intelligence and social intelligence, and who inspires people to become fully engaged with the vision, mission and strategy of your company or law firm.

Related Articles
  Eliminating the Fear of Failure
  Emotional Resilience – A Recession Buster
  How Can You Succeed If You Don’t Make Mistakes?
  Optimism, Resilience and Leadership
  Bounce Back Power is Emotional Resilience
  Qualities of Excellent Leaders: Leading an Organization to Triple Digit Growth
  Resistance and Resilience Reflect Each Other
  Qualities of Successful Entrepreneurs
  Do You Avoid Failure Like the Plague?
  Six Principles of Effective Leadership Training for Entrepreneurs
  Do you know what Loving Yourself Really Means?
  Leadership Resilience - Optimism and Resilience
  The Future of Leadership Development
  Make No Mistake, We Should Make More
  Leadership Resilience - The Art of Bouncing Back
  Should we encourage mistakes on our team?
  Help! My sales team isn’t coping with the fallout from the GFC
  Business Leadership - What it Takes to Differentiate Yourself in the 21st Century
  Lesson #1: “If you get knocked down, get back up again”
  Commit to Change

Article Tags: emotional intelligence, executive coching, leadership development, leadership resilience, learning from mistakes, Steve Jobs



Related Forum Posts
Re: 3 Ways I Used Twitter To Grow My Business This Week - Hi Olivia, It seems you are working in the area of leadership area. Is Leadership = Learning? I am looking for some good books on strategy? Which one do you recommend? Thanks, Robert
Re: Business Women Peer Mentoring Spotlight - Hi Everyone, Gosh, I REALLY appreciate your concrete feedback. This was far more than I expected and I'm glad you said what you thought straight out. Each of you have shared something of value and I want to take some more time to think and really go over what each of you have said. However, I can see there are some things I need to change right away. What an interesting point about a NEW program perhaps making people think they are guinea pigs! This is NOT what I want to convey! It's funny how we can see some things so clearly in others while not always seeing it for ourselves! I must admit there are a few things I've been meaning to change (like my bio which is very outdated). Obviously, these things need to be higher on my priority list. You caught me like the plumber who puts his clients first and doesn't get around to fixing his own tap! As far as my target market, I do feel quite strongly about working with Women Leaders and doing Leadership Coaching with them. It's non-negotiable in my books. In my Executive Coaching training, the terms "Leaders" and "Executives" are interchangable. To me, an Executive is a Leader and so is the Business Woman or Entrepreneur who is CEO of her own business. I love working with decision makers! What I did learn is that I need to avoid opening up the Leadership term beyond what I described above. I'm also wondering if there is a misunderstanding with the general public as to what Leadership Coaching really is. Leadership Coaching is all about developing your leadership skills, both as a people manager and in more effectively running and growing the business. There is ALWAYS room for growth in some way. As well, sometimes, we just need a sounding board to clarify what our next BEST step is. In fact, if a woman thinks she has nothing to work on, then we aren't a good Client/Coach fit anyway. How can she grow if she doesn't see the value of expressing ALL of the great ability within her? How can her company grow if she doesn't see the value of strategic planning for the next best level? Thanks again to you all! I will go back to my website and really question whether I am conveying the right message. I got more than I bargained for in this Spotlight... you generously offered way more than I was asking. I think we could be on to something great for the Forum. Now it's time to let someone else have the spotlight. It would be great if everyone took a turn! In gratitude, Tami
Re: My Favourite 7 Boldest Entrepreneur Moves of All Time - Hi Evan, I have a new suggestion for "Boldest Entrepreneur Moves of All Time" and a suggestion for your Learning from the Masters series: 1. Boldest Entrepreneur Moves of All Time = Christopher Columbus: "... he saw the possibility of treasure and commerce where others saw only danger. He committed so wholeheartedly to that vision that not even dozens of rejections and ongoing penury could dissuade him from pursuing a journey to Asia via the West. He built on his technical strengths as a seaman to plan a viable journey and eventually marshal an expedition." - Christopher Hoenig, 6 Essential Secrets for Thinking on a New Level I bought Hoenig's book about 10 years ago but couldn't make head or tail of it then... reading it now and finding it inspirational... 2. Nomination for Learning from the Masters video: Dee Hock, founder of VISA. (Source = Hoenig.)
Re: LEADERS - Nice post, i like the Doers and the listeners comments from my handbook 8.5 HOW MUCH DO YOU KNOW ABOUT LEADERSHIP? Planning Problem Solving Vision Innovation Leadership Emotional Intelligence Delegation Communication Self-Development Relationship Building Commercial Financial skills Personal Energy Ethics Transparency Even there I see that we are missing "PASSION"
Re: 365 Foolish Mistakes Smart Managers Make - [quote="litekepr":2v18lglp]This morning's Google Alert held a pleasant surprise. WORTH MENTIONING A List of New Books Compiled by The Management and Government Information Center (MAGIC) Chinn Park Regional Library 703-792-4880Summer 2007 Indicates titles relating to the FISH Philosophy 365 Foolish Mistakes Smart Managers Make Every Day: How and Why to Avoid Them by Shri L. Henkel, 2006 interesting. Is anyone else here familiar with the FISH philosphy? i[/quote:2v18lglp] Congrats on the mention of your book! Hopefully it will drive up sales! For myself, I don't really care for their acronym... MAGIC. Gives people the subtle impression that good things happen at the snap of a finger instead of lots of hard work!


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.

Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!

Name:
Email:

Popular Articles

Presenting Yourself With Impact at Work

Is the iPad useful? One CEO tells all ....

The Substance Abusing Employee

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.