Office Politics: Survival of the Savvy
Office Politics: Survival of the Savvy
Tales of political sabotage, power plays and turf wars are part of any organization’s history. Nonetheless, political competence is the one skill everyone wishes to have more of — but no one talks about it. When you ask people how they achieve results within their organizations, they cite market analysis, strategic planning and brainstorming. They never mention politics.
Until recently, few books explained how to use political competence to build one’s career, improve a team’s results or boost the company’s bottom line. Samuel B. Bacharach, Director of Cornell University’s Institute for Workplace Studies, recently published 'Get Them on Your Side.' Rick Brandon and Marty Seldman have written 'Survival of the Savvy: High-Integrity Political Tactics for Career and Company Success.' Art Kleiner weighs in with 'Who Really Matters: The Core Group Theory of Power, Privilege, and Success.' These books shed light on this crucial competency, which every leader needs to master.
Political competence is the “ability to understand what you can and cannot control, when to take action, who is going to resist your agenda, and whom you need on your side. It’s about knowing how to map the political terrain and get others on your side, as well as lead coalitions,” according to Prof. Bacharach.
Many individuals have good ideas that, if implemented, could yield positive results for their companies. Sometimes, these ideas fall flat because the leaders who propose them cannot gain support from key people. They are unsuccessful in building a coalition to bring an idea into practical use.
A corporate version of survival of the fittest exists, especially in tough, competitive economic times. No one wants to admit that destructive politics and gamesmanship go on, but intense pressure to succeed drives some executives to use their political savvy to win by any means.
Defining Political Savvy
It’s naive to suggest that all office politics are destructive and unethical. If you define politics in such a narrow and negative way, you overlook the value of political awareness and skill. If political astuteness is combined with the right values, it can be an advantage for you, your team and your organization.
“Organizational politics are informal, unofficial, and sometimes behind-the-scenes efforts to sell ideas, influence an organization, increase power, or achieve other targeted objectives,” according to Brandon and Seldman in 'Survival of the Savvy.'
In this definition, there is nothing either positive or negative about politics. The term is value-free. Whether organizational politics are destructive or constructive is determined by two criteria:
1. Whether the targeted objectives reflect the company’s interests or merely one’s self-interest
2. Whether the influence efforts used to achieve these objectives have integrity
Political savvy and skill can help ethical, competent leaders sell their ideas and influence others to benefit the organization.
Ignore at Your Own Risk
There are several important reasons to acquire political savvy:
1. Ignoring its existence is akin to throwing the baby out with the bathwater. When political astuteness is combined with ethics and integrity, it can produce positive results for you, your team and your organization.
2. By avoiding or denying its existence, you underestimate how political behavior can destroy careers, a company’s reputation and overall performance.
3. If you define politics in only negative terms, you are naively under-political, which leaves you vulnerable to overly political, self-serving individuals.
You must develop political skills to survive and thrive in any organization. Overly political people can—and do—earn positions of power, and they can damage competent, loyal individuals who don’t play their game. You need high-integrity political tactics to play a better game.
When people get burned by overly political agendas, they may quit their jobs, only to find even more political game-playing at the next company they join. Worse, if they choose to stay in a politically charged workplace, they may allow their intimidation or resentment to drain their energy and compromise their performance. When this happens, they become disengaged.
It’s far better to recognize that organizational politics exist in both constructive and destructive forms. There’s simply no escaping it. That’s why it’s essential to learn how to use one’s political savvy with integrity. Nonmanipulative tactics can help you harness the power of politics in a way that brings results. Political astuteness can be a character virtue and a company asset—if you learn to use it ethically.
Three Phases of Political Competence
Political competence is a three-phase process. To bring people to your side, you must follow a systematic sequence. Otherwise, you may spend too much time talking with people who don’t need to be convinced of your idea’s merits. You may also fail to identify your chief opponents before they seize the opportunity to derail your efforts.
1. Map Your Political Terrain
First, identify all stakeholders — anyone who has an interest in, or who would be affected by, your idea — and how they will react. Some resistance is inevitable. You must anticipate others’ reactions, identify allies and resisters, analyze their goals and understand their agendas.
When you face objections, don’t go to individuals’ bosses or peers to undercut their arguments. Instead, ask them questions to determine their goals. A stakeholder may share your goal, but not your implementation approach; disagree with your goal, but share your approach to change; share neither; or share both. You can identify potential allies and resisters with direct questioning.
2. Get Others on Your Side
Build your coalition—a politically mobilized group committed to implementing your idea because doing so will generate valued benefits.
Creating coalitions is the most critical step in exercising your political competence. How do you win support? You need to be credible. You communicate credibility by letting potential allies and resisters know about your expertise, demonstrating personal integrity, and showing you have access to important people and information.
Through informal conversations, meetings and office drop-ins, you need to explain your position, keeping in mind four different motivational styles:
- Rational: Use statistics and numbers to convince data-driven people how your proposal will save money, time or resources.
- Mimicking: Cite successful companies that have benefited from similar ideas when dealing with people who are interested in best practices.
- Regulation: For those concerned about rules and compliance, show how your idea will help in these areas.
- Expectations: For those driven by a need to meet or exceed expectations, explain how your proposal will please customers, shareholders and the community.
3. Make Things Happen
You must win others’ buy-in by making it clear there’s a payoff for supporting your effort and drawbacks for not joining your coalition. Show how implementing your idea will ease their workload, increase their visibility within the organization or help them cut costs in their unit.
Once you’ve persuaded people to join your coalition, you’ve established a base that will legitimize your idea. Coalition members will then use their networks to evangelize for you.
As the coalition grows, don’t lose sight of the need for active leadership to keep members focused and sustain momentum. Watch for complacency and manage conflicts and disagreements over goals or processes. These are inevitable and must be resolved.
Mastering only certain parts of the three identified phases will not yield success. The following leadership archetypes sabotage themselves by failing to complete all three phases when attempting to generate and implement change.
The Political Analyst
Don’t be fooled into thinking that astute political analysts have high political competency. Analysts are skilled at anticipating others’ reactions and understanding their agendas, but they can’t get people to join their side. They’re incapable of sustaining the dialogue and interactions necessary to build coalitions. They may try to make things happen, but mapping the terrain is only the first step—and it’s never enough.
The Consensus Builder
Consensus builders do their political mapping, understand the terrain of allies and resisters, and spend time building coalitions—but they never seem to move beyond this point. They’re unable to mobilize supporters in a way that makes things happen.
Consensus builders have very strong process capabilities. The scale often tips in their favor because they can get people on board and they generally have a favorable reputation, which attracts resources and people.
They also have the ability to prolong meetings, insisting that conferences are the solution to every problem. An organization with too many consensus builders will spend an inordinate amount of time meeting, discussing, evaluating and never really accomplishing much.
Politically competent leaders map the terrain, get people on their side by building a coalition and lead the coalition to achieve results.
Reducing Risk through Politics
There are risks with any course of action you take. You sometimes have incomplete or inadequate information when making a decision. Building a coalition through dialogue with its members pushes valuable information to the surface.
You are open to criticism and politically vulnerable whenever you make a decision. Politically competent leaders reduce risk by getting as many people as possible on their side. Building a coalition is a search process for the best solution.
Building a coalition, bringing people together and solidifying/expanding your base will leave you less vulnerable to criticism. It’s more difficult to attack a leader who has built a large base of support throughout the organization.
Competent leaders accumulate political currency, making it easier for them to take on future projects. They capitalize on their successes to expand their coalition and prepare for further actions.
The Politically Competent Leader
Leadership comes when you are able to take good ideas and translate them into results. To a large extent, leadership is an issue of political competence.
First, it involves your ability to map the terrain – anticipate the reactions of others, identify allies and resistors, analyze their goals, and understand their agendas.
Second, once you identify allies and resistors, you get them on your side by establishing your credibility, justifying your action, and getting their support.
"Finally, you’ve got to make things happen – you get the buy-in, put your ideas in place, and lead the coalition." Samuel B. Bacharach in 'Get Them On Your Side'
Authors Rick Brandon and Marty Seldman lay out an organizational savvy continuum to describe two opposing political styles. One is not better than the other; both extremes have their strengths. Understanding political styles will facilitate discussions, as you will be better able to identify what a person values.
Power of Ideas Style
(Less political)
-Substance Power
-Focus on Feedback and Learning
-Do the Right Thing
-More Open Agenda
-Meritocracy-Based Decisions
-Results and Ideas Speak for Themselves
Power of Person Style
(More political)
-Position Power
-Focus on Image and Perception
-Do What Works
-More Private Agenda
-Relationship-Based Decisions
-Self-Promotion
Power of Ideas people are not necessarily apolitical or under-political. They’re just less politically driven than the Power of Person types. Every organization needs both perspectives.
Office Politics Survival of the Savvy - To learn more about this author, visit Barb McEwen's Website.
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Political savvy is a vital competence for any executive, but it’s not taught in leadership or grad school courses. In fact, the term “office politics” has received a bad rap. (Words like “Machiavellian,” “manipulative” and “conspiratorial” come to mind.)
Tales of political sabotage, power plays and turf wars are part of any organization’s history. Nonetheless, political competence is the one skill everyone wishes to have more of — but no one talks about it. When you ask people how they achieve results within their organizations, they cite market analysis, strategic planning and brainstorming. They never mention politics.
Until recently, few books explained how to use political competence to build one’s career, improve a team’s results or boost the company’s bottom line. Samuel B. Bacharach, Director of Cornell University’s Institute for Workplace Studies, recently published 'Get Them on Your Side.' Rick Brandon and Marty Seldman have written 'Survival of the Savvy: High-Integrity Political Tactics for Career and Company Success.' Art Kleiner weighs in with 'Who Really Matters: The Core Group Theory of Power, Privilege, and Success.' These books shed light on this crucial competency, which every leader needs to master.
Political competence is the “ability to understand what you can and cannot control, when to take action, who is going to resist your agenda, and whom you need on your side. It’s about knowing how to map the political terrain and get others on your side, as well as lead coalitions,” according to Prof. Bacharach.
Many individuals have good ideas that, if implemented, could yield positive results for their companies. Sometimes, these ideas fall flat because the leaders who propose them cannot gain support from key people. They are unsuccessful in building a coalition to bring an idea into practical use.
A corporate version of survival of the fittest exists, especially in tough, competitive economic times. No one wants to admit that destructive politics and gamesmanship go on, but intense pressure to succeed drives some executives to use their political savvy to win by any means.
Defining Political Savvy
It’s naive to suggest that all office politics are destructive and unethical. If you define politics in such a narrow and negative way, you overlook the value of political awareness and skill. If political astuteness is combined with the right values, it can be an advantage for you, your team and your organization.
“Organizational politics are informal, unofficial, and sometimes behind-the-scenes efforts to sell ideas, influence an organization, increase power, or achieve other targeted objectives,” according to Brandon and Seldman in 'Survival of the Savvy.'
In this definition, there is nothing either positive or negative about politics. The term is value-free. Whether organizational politics are destructive or constructive is determined by two criteria:
1. Whether the targeted objectives reflect the company’s interests or merely one’s self-interest
2. Whether the influence efforts used to achieve these objectives have integrity
Political savvy and skill can help ethical, competent leaders sell their ideas and influence others to benefit the organization.
Ignore at Your Own Risk
There are several important reasons to acquire political savvy:
1. Ignoring its existence is akin to throwing the baby out with the bathwater. When political astuteness is combined with ethics and integrity, it can produce positive results for you, your team and your organization.
2. By avoiding or denying its existence, you underestimate how political behavior can destroy careers, a company’s reputation and overall performance.
3. If you define politics in only negative terms, you are naively under-political, which leaves you vulnerable to overly political, self-serving individuals.
You must develop political skills to survive and thrive in any organization. Overly political people can—and do—earn positions of power, and they can damage competent, loyal individuals who don’t play their game. You need high-integrity political tactics to play a better game.
When people get burned by overly political agendas, they may quit their jobs, only to find even more political game-playing at the next company they join. Worse, if they choose to stay in a politically charged workplace, they may allow their intimidation or resentment to drain their energy and compromise their performance. When this happens, they become disengaged.
It’s far better to recognize that organizational politics exist in both constructive and destructive forms. There’s simply no escaping it. That’s why it’s essential to learn how to use one’s political savvy with integrity. Nonmanipulative tactics can help you harness the power of politics in a way that brings results. Political astuteness can be a character virtue and a company asset—if you learn to use it ethically.
Three Phases of Political Competence
Political competence is a three-phase process. To bring people to your side, you must follow a systematic sequence. Otherwise, you may spend too much time talking with people who don’t need to be convinced of your idea’s merits. You may also fail to identify your chief opponents before they seize the opportunity to derail your efforts.
1. Map Your Political Terrain
First, identify all stakeholders — anyone who has an interest in, or who would be affected by, your idea — and how they will react. Some resistance is inevitable. You must anticipate others’ reactions, identify allies and resisters, analyze their goals and understand their agendas.
When you face objections, don’t go to individuals’ bosses or peers to undercut their arguments. Instead, ask them questions to determine their goals. A stakeholder may share your goal, but not your implementation approach; disagree with your goal, but share your approach to change; share neither; or share both. You can identify potential allies and resisters with direct questioning.
2. Get Others on Your Side
Build your coalition—a politically mobilized group committed to implementing your idea because doing so will generate valued benefits.
Creating coalitions is the most critical step in exercising your political competence. How do you win support? You need to be credible. You communicate credibility by letting potential allies and resisters know about your expertise, demonstrating personal integrity, and showing you have access to important people and information.
Through informal conversations, meetings and office drop-ins, you need to explain your position, keeping in mind four different motivational styles:
- Rational: Use statistics and numbers to convince data-driven people how your proposal will save money, time or resources.
- Mimicking: Cite successful companies that have benefited from similar ideas when dealing with people who are interested in best practices.
- Regulation: For those concerned about rules and compliance, show how your idea will help in these areas.
- Expectations: For those driven by a need to meet or exceed expectations, explain how your proposal will please customers, shareholders and the community.
3. Make Things Happen
You must win others’ buy-in by making it clear there’s a payoff for supporting your effort and drawbacks for not joining your coalition. Show how implementing your idea will ease their workload, increase their visibility within the organization or help them cut costs in their unit.
Once you’ve persuaded people to join your coalition, you’ve established a base that will legitimize your idea. Coalition members will then use their networks to evangelize for you.
As the coalition grows, don’t lose sight of the need for active leadership to keep members focused and sustain momentum. Watch for complacency and manage conflicts and disagreements over goals or processes. These are inevitable and must be resolved.
Mastering only certain parts of the three identified phases will not yield success. The following leadership archetypes sabotage themselves by failing to complete all three phases when attempting to generate and implement change.
The Political Analyst
Don’t be fooled into thinking that astute political analysts have high political competency. Analysts are skilled at anticipating others’ reactions and understanding their agendas, but they can’t get people to join their side. They’re incapable of sustaining the dialogue and interactions necessary to build coalitions. They may try to make things happen, but mapping the terrain is only the first step—and it’s never enough.
The Consensus Builder
Consensus builders do their political mapping, understand the terrain of allies and resisters, and spend time building coalitions—but they never seem to move beyond this point. They’re unable to mobilize supporters in a way that makes things happen.
Consensus builders have very strong process capabilities. The scale often tips in their favor because they can get people on board and they generally have a favorable reputation, which attracts resources and people.
They also have the ability to prolong meetings, insisting that conferences are the solution to every problem. An organization with too many consensus builders will spend an inordinate amount of time meeting, discussing, evaluating and never really accomplishing much.
Politically competent leaders map the terrain, get people on their side by building a coalition and lead the coalition to achieve results.
Reducing Risk through Politics
There are risks with any course of action you take. You sometimes have incomplete or inadequate information when making a decision. Building a coalition through dialogue with its members pushes valuable information to the surface.
You are open to criticism and politically vulnerable whenever you make a decision. Politically competent leaders reduce risk by getting as many people as possible on their side. Building a coalition is a search process for the best solution.
Building a coalition, bringing people together and solidifying/expanding your base will leave you less vulnerable to criticism. It’s more difficult to attack a leader who has built a large base of support throughout the organization.
Competent leaders accumulate political currency, making it easier for them to take on future projects. They capitalize on their successes to expand their coalition and prepare for further actions.
The Politically Competent Leader
Leadership comes when you are able to take good ideas and translate them into results. To a large extent, leadership is an issue of political competence.
First, it involves your ability to map the terrain – anticipate the reactions of others, identify allies and resistors, analyze their goals, and understand their agendas.
Second, once you identify allies and resistors, you get them on your side by establishing your credibility, justifying your action, and getting their support.
"Finally, you’ve got to make things happen – you get the buy-in, put your ideas in place, and lead the coalition." Samuel B. Bacharach in 'Get Them On Your Side'
Authors Rick Brandon and Marty Seldman lay out an organizational savvy continuum to describe two opposing political styles. One is not better than the other; both extremes have their strengths. Understanding political styles will facilitate discussions, as you will be better able to identify what a person values.
Power of Ideas Style
(Less political)
-Substance Power
-Focus on Feedback and Learning
-Do the Right Thing
-More Open Agenda
-Meritocracy-Based Decisions
-Results and Ideas Speak for Themselves
Power of Person Style
(More political)
-Position Power
-Focus on Image and Perception
-Do What Works
-More Private Agenda
-Relationship-Based Decisions
-Self-Promotion
Power of Ideas people are not necessarily apolitical or under-political. They’re just less politically driven than the Power of Person types. Every organization needs both perspectives.
Office Politics Survival of the Savvy - To learn more about this author, visit Barb McEwen's Website.
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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