Article Overview: This article provides a glimpse into the heart of one person. He has the potential to move far vocationally. He chooses to remain in his role as a customer service representative on the telephone. Here's why.
Free Download - Your work environment leaves an impression...of you By Russell DeWitt
Connecting with a purpose Part III
This is atrue storyabout Chuck. Chuck has been involved in customer service for over 24 years. Most of those years have been over the telephone. He consistently demonstrates that he is able to do many things with his vocation. Nevertheless, he chooses to remain in customer service.
When asked why, he answered, "Because of my mother."
Chuck relays the tale of how his mother was diagnosed with a terminal illness. He observed how his mother was treated over the telephone as she set her house in order.
"Every time I answer the telephone, I am speaking with my mother."
Let's remember to treat those who call us as though they were one of our loved ones; "Every Encounter, Every Time, No Exceptions, No Excuses."
"Customer service is not a department, it's an attitude."
Russell DeWitt is a Program Developer & Trainer for a distinguished Medical Group in Indianapolis, IN.
He holds a Bachelors in Youth Ministry & Bible.
Russell will have his MBA from Indiana Wesleyan University this August.
Russell is author of the eBook Three R's to Achievement, which is available at www.threerachieve.com
Russell spent fourteen years speaking at youth camps, retreats, banquets, & other functions.
Russell joined Corporate America in 1997. Here he served as a help desk technician, was promoted to eCommerce Consultant, and became a trainer for a fortune 500 company.
After nine years, he joined his current employer. Here, he is "privileged to make a difference in the lives of others."
Russell is also a writer for the Indianapolis Examiner. http://tiny.cc/LkAVP
Russell has been married for eighteen years to his beautiful wife, Monica, who is an RN and fantastic mother.
Russell has two boys, Liam and Landon, and they are the heartbeat of his life.
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- I'm also interested in Part 2. Thanks.
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- Interesting to hear your experiences with the patent process - what's Part 2?
Re: Boosting Confidence
- Hi Kevin,
I think it's great that you've shared your passions. It might be easier to link them together faster if you bring your sense of purpose into the equation now.
For example, do you have any awareness of wanting to impact the world in any way? Do you have a mission to assist others that might be hiding under the surface?
Your purpose usually has benefit to someone or something else. Your passions are part of your self awareness. Your purpose may be part of your outward awareness.
For example, a person who likes healthy eating and fitness also may have a desire to really see others also enjoy health and fitness.
By the way, I can't help but notice you've brought up fitness apparel twice now. Are you sure you've finished exploring this option?
There was a tiny T-shirt company in Vancouver who provided T-shirts to some people on a movie set. One of the "stars" got ahold of it and it is now an instant success because the star wanted to buy the T-shirt for the whole movie crew.
Re: Online Article Marketing - Free & Done Correctly
- Hi, I do several things with article marketing. I write my own articles, have articles written and rewrite PLR articles. If it was up to my writing ability alone I would have a hard time with 1 article a week. Rewriting PLR articles using keywords I choose is my first choice. It does take a little time to pick an article to rewrite because I want them to be topic for my website plus they need to written well. Even when rewriting articles if an article does not flow well it will take much more work to rewrite it.
Many online marketers only submit their articles to a select few article directories. It works well for them. I have a dual purpose in article writing and need my articles to go to as many directories as possible. My number one purpose is to create backlinks. If I only submitted 3 articles a week to 5 directories they would not help much in creating the backlinks I need. My second purpose is to draw traffic to my site. Again, and in my opinion, if I submitted to just a handful of sites I feel I would be defeating my purpose. So I had to find a program that would submit to a lot of directories and one that also submitted to quality directories. I found what I needed with one submission service. Now each article can bring 60-70 backlinks and I see weekly visitors from several article directories in my stats.
That is my article marketing strategy and it has been working for me.
Re: Online Article Marketing - Free & Done Correctly
- [quote="Stephen meyer":19tohv4d]
Many online marketers only submit their articles to a select few article directories. It works well for them. I have a dual purpose in article writing and need my articles to go to as many directories as possible. My number one purpose is to create backlinks. If I only submitted 3 articles a week to 5 directories they would not help much in creating the backlinks I need. My second purpose is to draw traffic to my site. Again, and in my opinion, if I submitted to just a handful of sites I feel I would be defeating my purpose. So I had to find a program that would submit to a lot of directories and one that also submitted to quality directories. I found what I needed with one submission service. Now each article can bring 60-70 backlinks and I see weekly visitors from several article directories in my stats.
That is my article marketing strategy and it has been working for me.[/quote:19tohv4d]
I just wanted to go back to Steve's post because he makes a very valid point. I totally agree that if you want to get as many backlinks as possible, then submitting to just a few directories just isn't enough.
I use Article Marketer to submit my articles - and they go out to a large number of ezines. I know this ends up with duplicate content - but I read somewhere recently that this is not as big a deal as many people think. Like Steve, I get a lot of visitors through these directories.
Ros
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