Tweet

Connecting with a purpose Part III

Written by: Russell DeWitt

Article Overview: This article provides a glimpse into the heart of one person. He has the potential to move far vocationally. He chooses to remain in his role as a customer service representative on the telephone. Here's why.

Connecting with a purpose Part III

This is a true story about Chuck. Chuck has been involved in customer service for over 24 years. Most of those years have been over the telephone. He consistently demonstrates that he is able to do many things with his vocation. Nevertheless, he chooses to remain in customer service. When asked why, he answered, "Because of my mother."

Chuck relays the tale of how his mother was diagnosed with a terminal illness. He observed how his mother was treated over the telephone as she set her house in order.

"Every time I answer the telephone, I am speaking with my mother."

Let's remember to treat those who call us as though they were one of our loved ones; "Every Encounter, Every Time, No Exceptions, No Excuses."

"Customer service is not a department, it's an attitude."

~ Unknown

Related Articles
  10 Ideas about Life Purpose
  Blueprint for Building a Business On Purpose
  Gratitude, Purpose and the Wisdom of Pooh
  Building a Practice On Purpose Series Part #2 - When Life Purpose is About More than What You Do
  Who Are You Connecting With?

Article Tags: 24 years, attitude, encounter, many things, nbsp nbsp nbsp nbsp nbsp, no exceptions, p customer service, terminal illness, true story



Related Forum Posts
Patent information - I'm also interested in Part 2. Thanks.
Patent Process - Interesting to hear your experiences with the patent process - what's Part 2?
Re: Boosting Confidence - Hi Kevin, I think it's great that you've shared your passions. It might be easier to link them together faster if you bring your sense of purpose into the equation now. For example, do you have any awareness of wanting to impact the world in any way? Do you have a mission to assist others that might be hiding under the surface? Your purpose usually has benefit to someone or something else. Your passions are part of your self awareness. Your purpose may be part of your outward awareness. For example, a person who likes healthy eating and fitness also may have a desire to really see others also enjoy health and fitness. By the way, I can't help but notice you've brought up fitness apparel twice now. Are you sure you've finished exploring this option? There was a tiny T-shirt company in Vancouver who provided T-shirts to some people on a movie set. One of the "stars" got ahold of it and it is now an instant success because the star wanted to buy the T-shirt for the whole movie crew.
Re: Online Article Marketing - Free & Done Correctly - Hi, I do several things with article marketing. I write my own articles, have articles written and rewrite PLR articles. If it was up to my writing ability alone I would have a hard time with 1 article a week. Rewriting PLR articles using keywords I choose is my first choice. It does take a little time to pick an article to rewrite because I want them to be topic for my website plus they need to written well. Even when rewriting articles if an article does not flow well it will take much more work to rewrite it. Many online marketers only submit their articles to a select few article directories. It works well for them. I have a dual purpose in article writing and need my articles to go to as many directories as possible. My number one purpose is to create backlinks. If I only submitted 3 articles a week to 5 directories they would not help much in creating the backlinks I need. My second purpose is to draw traffic to my site. Again, and in my opinion, if I submitted to just a handful of sites I feel I would be defeating my purpose. So I had to find a program that would submit to a lot of directories and one that also submitted to quality directories. I found what I needed with one submission service. Now each article can bring 60-70 backlinks and I see weekly visitors from several article directories in my stats. That is my article marketing strategy and it has been working for me.
Re: Online Article Marketing - Free & Done Correctly - [quote="Stephen meyer":19tohv4d] Many online marketers only submit their articles to a select few article directories. It works well for them. I have a dual purpose in article writing and need my articles to go to as many directories as possible. My number one purpose is to create backlinks. If I only submitted 3 articles a week to 5 directories they would not help much in creating the backlinks I need. My second purpose is to draw traffic to my site. Again, and in my opinion, if I submitted to just a handful of sites I feel I would be defeating my purpose. So I had to find a program that would submit to a lot of directories and one that also submitted to quality directories. I found what I needed with one submission service. Now each article can bring 60-70 backlinks and I see weekly visitors from several article directories in my stats. That is my article marketing strategy and it has been working for me.[/quote:19tohv4d] I just wanted to go back to Steve's post because he makes a very valid point. I totally agree that if you want to get as many backlinks as possible, then submitting to just a few directories just isn't enough. I use Article Marketer to submit my articles - and they go out to a large number of ezines. I know this ends up with duplicate content - but I read somewhere recently that this is not as big a deal as many people think. Like Steve, I get a lot of visitors through these directories. Ros


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.

Tweet

Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!

Name:
Email:

Popular Articles

What is an Adaptive Organization

How to Set Sales Goals that Work

What Type of Business Should I Start?

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.