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Power of the Spoken Word
Written by: Russell DeWittArticle Overview: Solomon once wrote, "Pleasant words are as an honeycomb, sweet to the soul and health to the bones." This article shares a small tale of how one heart reached out to another in an unlikely place. Leaders cannot underestimate the awesome influence that can be made by what one person says.
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Free Download - Your work environment leaves an impression...of you By Russell DeWitt |
Power of the Spoken Word
I stopped for fast food while returning from a trip.
“Great timing!” I thought.
The place was ablaze with activity. There was a line of customers, employees moving about like hurried ants, and a manager arguing with someone concerning an order. I chose to stay.
One of the registers was occupied by a teenage girl who appeared to be stressed. My heart broke. I wasn’t moved just because she was a focal point of many demands. She displayed a feature for which many young teens are vulnerable. She had acne; a lot of it.
I imagined her at home in front of a mirror with an anguished spirit.
“How many times has she heard cruel comments from her peers?” I wondered. “How many products has she tried?” “How many times has she cried?” “How many social events has she avoided?” “How…” I continued to imagine her life.
“She’s actually quite pretty.” I thought. “I have got to make her day.”
I greeted her with a warm hello and smile and placed my order. I stood back amongst the rest of human cattle and waited. Another associate barked out my order number and dropped the to-go bag on the counter. I approached and interrupted this fragile spirit.
“Excuse me, Miss Shelly (she had a name tag).”
Both she and another customer stared at this fella who rudely interrupted them.
“I want you to know that you have very beautiful eyes. Be encouraged today!” I said with a smile.
Like a picture, a facial expression can speak a thousand words. For the first time, she smiled. It seemed as though someone reached into a dark chasm and clicked a spotlight onto her heart. It no longer mattered that she was interrupted.
“Thank you!” she said with an unchecked giggle.
“You betcha! Have a great day, Ma’am!” I said while turning to leave.
“You too!” I heard behind my back.
Just before walking out, I turned for one more glance at this lone soul caught in a herd of humanity. She was still smiling; pushing buttons on the register as a clueless customer continued his order.
One ancient teacher said that the tongue is much like the rudder on a ship. Although it is very small, it controls the destiny of the whole vessel.
“I wonder where I steered this person.” I thought while walking to my car.
Perhaps it doesn’t matter. At least for one moment, this gal forgot about the mirrors. She was reminded of the fact that she still possessed beauty.
You, my friend, are in a very unique situation today. You will be connecting with others in such a way that only you will have a chance to change someone’s course. You will have the power to launch someone in a positive direction.
It is not only our opportunity to make such an impact, it is our privilege.
Be Encouraged
Russell
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Article Tags: acne, ants, arguing with someone, beautiful eyes, cattle, chasm, excuse me miss, facial expression, fast food, fella, focal point, fragile spirit, herd, name tag, peers, pushing buttons, registers, shelly, teenage girl, young teens
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About the Author: Russell DeWitt RSS for Russell's articles - Visit Russell's website  Click here to visit Russell's website   What are you doingoutside of the office What provokes you to give back Person First Language No Excuses Honoring your promises are highly profitable |
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