A young father was sitting on the floor fixing an appliance when his four-year-old daughter came into the room.
"Daddy! Guess what we did today! While we were in the..." and on she went with the day's adventures.
Still focused on the appliance, Daddy managed to multitask by offering verbal continuers to his little lamb. "Uh-huh." "That's great, honey." and "Wow, how bout' that?"
Unaware of the sudden silence, he felt two little hands holding the sides of his face. He accommodated the child's efforts to turn his head toward hers. When they locked eyes, she said, "Daddy, I want you to listen to me with your face."
"What did the four-year-old want from her father?"
"Is the value of multi-tasking more important than what we show a person when (s)he is talking?"
"Today, try doing what the little girl wanted from her daddy each time someone speaks to you."
The powerful skill of listening