The value of assessment & constructive feedback
Two teaching hospitals representing Toronto, Canada and Glostrup, Denmark collaborated in a study on effects of assessment and constructive feedback.
A group of 16 surgical trainees were split into two groups. Each group performed the same surgical procedure. Their efforts were videotaped. Group 1 was assessed by an experienced surgeon, and specific advice was provided to each trainee. Group 2 received no response on their performance.
The same two teams later performed the same procedure and were videotaped. The tapes were then assessed by two independent and blinded observers using a validated scoring method. The results were amazing (and obvious):
"Surgeons who received constructive feedback made significantly greater improvement in their performance...compared to those (who received no feedback)."
Team exercise:
- "Why do we often hesitate to ask for feedback from our peers?"
- "Do you receive sufficient feedback on your performance from your peers?"
- "Do you receive sufficient feedback on your performance from your manager?"
The value of assessment constructive feedback - To learn more about this author, visit Russell DeWitt's Website.
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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