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Entrepreneur Learning: The Social Brain at Work

Guest post by: Sylvia Lafair

Article Overview: I bet you don't remember when you were born. I bet, however, your mother does. You were being set up to be cared for and nurtured, even without you or your mom knowing it, So, what in the world does that have to do with workplace cultures and workplace relationships? It's all about the social brain and how we are all connected. You see, when you were being birthed, a hormone called oxytocin was flooding your mother's system, and thus you got a shot of it, too. It is the beginning of the bonding experience. It is what helps all the mom's in the world forget about the pain of that arduous journey from the womb to becoming a member of this planet.

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Entrepreneur Learning: The Social Brain at Work

I bet you don't remember when you were born. I bet, however, your mother does. You were being set up to be cared for and nurtured, even without you or your mom knowing it, So, what in the world does that have to do with workplace cultures and workplace relationships?

It's all about the social brain and how we are all connected. You see, when you were being birthed, a hormone called oxytocin was flooding your mother's system, and thus you got a shot of it, too. It is the beginning of the bonding experience. It is what helps all the mom's in the world forget about the pain of that arduous journey from the womb to becoming a member of this planet.

It is the beginning of a strong social connection. Now, it doesn't always work that way. There are behavior patterns that can get in the way of that early bonding and cause a sense of danger, a need to be careful, to watch out for impending threat.

Yet, there are ways to overcome difficulties and participate in the oxytocin phenomenon. Whenever you meet a new person, you quickly get a friend or foe reaction. Malcolm Gladwell's book Blink gives great examples of this. Once you are able to go from foe to friend, or at least possible friend, your brain begins to secrete that valuable hormone. The good news is, male or female, you don't have to give birth to a child to get the positives that range from affection to generosity.

Now all the diversity programs make sense at work. If we see someone as super different from us, the older parts of our brains, the parts that were only there for survival, kick in, and we sense threat. Then we react accordingly, using gossip, rumor, and exclusion. Do you know any work environments that thrive on the negatives? They are the ones devoid of oxytocin.

When strangers become friends, when we get to know each other and hear their stories and are willing to tell ours, then our brains tell us it is safe, reach out, find a way to collaborate. It is okay to cooperate.

Handshakes are a perfect example of changing an old pattern into one that breeds positive responses. The handshake is as old as our times living in caves. It was a way of meeting together to open fists and make sure the other was not carrying a rock to pound over our heads. So, initially it was a survival mechanism. Now, it is a social grace, a way to say "hello" and even now it subtly shows that there is no rock to hurt anyone.

Finding ways to activate the neural pathways of friend is worth billions of dollars in the workplace. Conflict resolution workshops that help people focus on the similarities, rather than underline the differences, can move issues along faster toward resolution. Leadership development programs that help individuals understand that there is a brain component to sharing stories and learning about each other will create a culture of trust and productive relationships.

Extend your hand, give a good hearty shake, find out about how you and your work colleagues are connected and get a good dose of oxytocin as an added benefit.

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Home > Leadership > Sylvia Lafair > Entrepreneur Learning The Social Brain at Work >
Article Tags: entrepreneur, moms, oxytocin, social brain, womb, workplace cultures

About the Author: Sylvia Lafair
RSS for Sylvia's articles - Visit Sylvia's website

Developing leaders and transforming teams is my speciality. As a clinical psychologist I know that we bring the behaviors we learned in our original organization, the family, into our present work organization. The key to leadership is understanding how individuals form a system and how that system impacts the bottom line. I have worked globally and find that the core of relationships is much the same whether in California, China,or Chile. My book "Don't Bring It to Work (Jossey Bass) offers tools and strategies for developing collaborative work cultures and important core techniques for entrepreneurs to have motivated and fast moving teams. I am a speaker at national conferences, radio, and television. You can follow my blogs at  http://www.sylvialafair.com/blog/ . You may contact Sylvia Lafair, PhD, author of "Don't Bring It to Work" directly at, sylvia@ceoptions.com or 570-636-3858 for any questions or feedback you may have.

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