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Guest post by: Sylvia Lafair Become an Author

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Did you know that over 80% if all companies are privately held or family owned? Bet that means YOU!

And did you know that almost 100% of the business growth in these times will be with companies having fewer than 200 employees.

And the BIG question: did you know that unresolved workplace conflict is responsible for over 65% of all voluntary terminations in workplaces regardless of size?

So, to win at the game of work you really need to know how to snuff out the fires of upset so you and your colleagues can work fast and smart. Just a short amount of education about relationships and especially about conflict can make a major difference.

Here is the skinny on what you need to know: we cannot, let me repeat, cannot truly change who we are at work from who we are at home. We can put on masks; can talk softer at work and louder at home. Yet, the same patterns of behavior that press our buttons will show up and then, whammo....we react and the chaos can get ugly whether we shout it out or whisper it at another.

Here is the most important part: patterns don't just show up with family and co-workers. They show up with customers and that can get you a viral reputation in your field. Not a good thing.

Okay, my suggestion is that you go to my website and take the pattern-aware quiz so you have a starting point on really knowing what pushes your buttons and how you react when stress is high. Remember, you don't want to lose valued employees or customers because yo9u had a hissy fit. You want to take a deep breath and show others you can really keep your cool under pressure.

So, learn how to observe the way you respond to upset and new ways of reacting in the future. Then, instead of spending 65% of time dialing down tensions at work you can be using your creative energy on finding new customers and developing new products.

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