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Stop Ignoring the Single Most Important Skill in Business

Guest post by: Sylvia Lafair

Article Overview: Every entrepreneur needs skill in selling, strategic planning, and creativity. More importantly, and often overlooked, is the skill of handling conflict during the process. It’s about how to handle relationships to get to the common goal-building your business. Learn more about the 13 common patterns in the workplace that disrupt the ability to work through conflict to innovation. Read on!

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Stop Ignoring the Single Most Important Skill in Business

Can you guess what the single most important skill for entrepreneurs is in the world of business? How to sell? Yes, but what does that really mean? How to develop a strategic plan? Sure, but what is at the core of the process? How to create new products? Of course, but what does the creative process entail? How to handle conflict? Ah, now we are getting to the heart and soul of what needs to stop being ignored. Actually, how to handle relationships is the biggest business issue to tackle. Why? Well, think about it - every sale, every strategic plan, every creative endeavor has as the common denominator, people stuff.

We no longer live in a command and control world. We live in a team-based atmosphere where we will no longer accept the edict from the King or Queen to do what we are told. How did this change happen? It began when we started to see the planet as a global village. That started with the first photographs from space showing that we all live somewhere on what has been called "The blue pearl".

It became clear that we are all connected. TV helped us see that. However, the biggest revolution in the relationship realm came from the internet and is still steaming ahead. Anyone annoyed with their boss or a product can go online and let millions of folks know what is going on.

The number of blogs, emails and comments about Tiger Woods is staggering. Everyone who wants to air an opinion has become an expert. The 60's talked about "Power to the People" - it is this century that is making it happen.

So, what do you need to know about relationships? You say you are not a psychologist and you don't even like Dr. Phil. Sorry, this is the area that does and will separate the successful from the losers.

In my book, "Don't Bring It to Work" you can learn the major reasons relationships go awry. Better yet, you can learn to do something to make changes happen so your relationships cause you delight rather than grief.

There are 13 major behavior patterns we all learn from our original organization, the family that we bring into the workplace. This is not a preference, like choosing between butter pecan and almond fudge. You, and everyone you know, bring behavior patterns to work and if they are not changed to more adult ways of behaving, well, that is where you get the office politics, the snide remarks at meetings, the bull---- answers when you request honesty.

So, do yourself a favor. Make a New Year's resolution to learn about the ebb and flow of relationships and how to make them work on your behalf. You will be the better for it and so will your employees and customers. And as an added benefit, you can take the learning home and have a happier partner and happier kids. We can only wish Tiger Woods well and hope someday he too learns that relationships are even more important than winning another Masters Tournament.

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Home > Leadership > Sylvia Lafair > Stop Ignoring the Single Most Important Skill in Business
Article Tags: creativity, entrepreneur, handling conflict, innovation, relationships, strategic planning

About the Author: Sylvia Lafair
RSS for Sylvia's articles - Visit Sylvia's website

Developing leaders and transforming teams is my speciality. As a clinical psychologist I know that we bring the behaviors we learned in our original organization, the family, into our present work organization. The key to leadership is understanding how individuals form a system and how that system impacts the bottom line. I have worked globally and find that the core of relationships is much the same whether in California, China,or Chile. My book "Don't Bring It to Work (Jossey Bass) offers tools and strategies for developing collaborative work cultures and important core techniques for entrepreneurs to have motivated and fast moving teams. I am a speaker at national conferences, radio, and television. You can follow my blogs at  http://www.sylvialafair.com/blog/ . You may contact Sylvia Lafair, PhD, author of "Don't Bring It to Work" directly at, sylvia@ceoptions.com or 570-636-3858 for any questions or feedback you may have.

Click here to visit Sylvia's website
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More from Sylvia Lafair
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3 Reasons HR Interventions Fail
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