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Sylvia Lafair Articles

Written by: Sylvia Lafair

Entrepreneurs and the “Oh! No!” Trap - Click To Read Article
Ever hear of the “Ohno Circle”? It was started by Taiichi Ohno on the Toyota shop floor decades ago. Mr. Ohno was known to draw a chalk circle around managers and engineers and have them stand still in the circle to observe and document all the problems in that particular production area. They had to stay and stand for hours to see and understand what was not working and then figure out how to fix the issues.

3 Steps to Act Like a Successful Director at Work - Click To Read Article
Sylvia Lafair explains how good leadership skills make one of the best directors of all time successful at claiming Academy Awards/OSCARs time and time again.

The Leapfrog to Leadership - Click To Read Article
Find out how to get over the things that hold us back on our way to being better leaders.

Leadership Lessons: About Pants and Pedestals - Click To Read Article
This year as we celebrate women's achievements, we look at how the role of women in society have changed over the years.

When Entrepreneurs are Outstanding - Click To Read Article
Do you love to stand out from the crowd? When you walk into a room do people point and nod and smile like you are a celebrity? Have you been asked to give interviews about your amazing skills and talents? Then please remember this quote: the higher you go the harder you can fall!!

The Super Achiever Stuck - Click To Read Article
"Strive for excellence" was the mantra in the alternative school my children attended. It was a high priced, beautifully appointed campus made up of the best and the brightest. Sounds good, huh? Not so fast. Now, years later I see the damage that stress and over achievement cost. You see, all the kids who went there drove themselves crazy being excellent. The translation of the word really meant, did you get all A's and how many fancy Ivy League schools accepted you into the rarified air of the privileged few.

Leadership Leapfrog - Click To Read Article
Make a list of the five most important things that constitute leadership. Okay, now pick the top two. Good, circle the one quality that you can't do without. I bet that if you compare what you have circled with lists of leaders and high potentials around the world, the answer would be variations on the theme: know yourself! On the walls of the great mystery schools of ancient Greece it commanded "Know Thyself", and Buddha was quoted as saying "Imagine that every person in the world is enlightened but you, they are all your teachers, each doing just the right things to help you learn patience, perfect wisdom, and perfect compassion."

Say Goodbye to Procrastination……Today - Click To Read Article
"I'll get it to you later this afternoon" can send a sigh of relief through your body or a shudder of gloom. It all depends on who is making that statement. If you work with a procrastinator life can be full of stress and deep-seated anger. So, what can you do? First thought is to fire the slug! Slow is okay, tardy is often acceptable. However, promises that are made and never kept, well, that is another story.

Make Sure Your Company is Not a Rehab Facility - Click To Read Article
Often when entrepreneurs have a strong desire to help others grow and change workplace conflict is like being in a battle zone. There are no b boundaries and anything goes. Here you need to take the RULE OF THREE to heart. If by the time you need to go over the same retread territory and there is no viable change, then next level action is required. Don't wait.

Leadership Development: There’s a Cow In My Cereal - Click To Read Article
A little boy is staring into his bowl of oatmeal. His mother, in a hurry to get him to the school bus tells him to hurry. His sits and stares. She stands over him requesting he finish his breakfast. "But mom, look, there's a cow in my bowl".

Leadership Lessons Come In Many Forms - Click To Read Article
You may have missed this unless you were visiting the Jefferson Building at the Library of Congress recently. A female Cooper Hawk is flying loose there and the question is how to help her get out. However, there is a deeper, more important question that our Native American kin would also ask. What is the message that she brings? There is so much wisdom we miss when we disconnect from the messages of nature. Outer nature is a reflection of our inner nature and having lived in New Mexico and studied with Native teachers I have learned to stop and ask why a certain animal shows up in real life or in my dreams. The answers are always illuminating.

It’s time for a bad boss revolution! - Click To Read Article
Are you in a leadership position at work? Are you feeling pressure to be a perfect boss? Is your confidence in the toilet? Are you second guessing your decisions? Are you glad that Dominos delivers so you don't have to leave your office for lunch or bother your admin (who you just KNOW thinks you are a major jerk)? I've scoured the web and just want you to know that you are not alone. Almost everyone, at every company around the world thinks they have a variation of the worst bully boss on the planet. Not feeling any better?

GUTSY Women Entrepreneurs - Click To Read Article
Entrepreneurs, male and female are really more the same than they are different. They are adventurers who love a challenge. Give them a place to showcase their skills and they are there, front and center. The task for this era is to find a new balance point for men and women to talk with each other in a more equal way. The real challenge is to find ways to see with new eyes rather than to use old, boring language to listen and respond more effectively and easily.

Do you work with jerks? - Click To Read Article
Did you ever wonder how much time is spent being annoyed (or annoying others) at work? A whopping 93 percent of workers report being negatively affected by an inability to deal with conflict on the job. They are told to "forget it", "deal with it on personal time" or "it's no big deal". Fortune 500 HR executives spend up to one-fifth of their time dealing with litigation activities. And a typical manager spends about 30 percent of a typical day dealing with disgruntled employees.

How to Eliminate Destractions - Click To Read Article
Have you ever been in "the zone" thinking through a business problem, finishing a project, completing a complex spread sheet? Suddenly there is a knock at the door, a ring of the phone, a beep of the computer all calling you away from task at hand? Research shows that when you are concentrating distractions cost big bucks; millions of dollars float away in lost time and lost ideas. Distractions are the bane of highly competent business people. Yet, most of us complain and never do much to harness this annoying intruder.

Business Leadership Dilemma: Can the Dark Side of Employee Behavior Be Tamed? - Click To Read Article
This year is the 50th anniversary of one of the most important books in the field of leadership practices. When Douglas McGregor asked us to look at basic beliefs about the workforce he got the conversation rolling. "The Human Side of Enterprise" is a classic, one to be on all leadership development lists. Are employees lazy and self-centered, needing strong directives and lots of watching (theory X)? Or, are they inherently meant to blossom and all they need is to be given sunshine and room to bloom and grow (theory Y)?

3 Obstacles to Producing High Talent Teams - Click To Read Article
Success is a team sport. In this era of connectedness the lone hero is a thing of the past. And yet, one person can make a difference in the success of a project, a division, a company. There are three major obstacles that must be considered when you lead a team or coordinate projects. They all are a combination of individual behaviors and how these behaviors react in a system of relationships.

Work Hard Get Less - Click To Read Article
Are we really working harder for less? Before you shake your heads....

The Good Part of Conflict in the Workplace - Click To Read Article
Why do so many of us cringe in the face of conflict? It's because the little kid part of us that looked up at those giants in our world (that means any adult) and knew they were big and we were small and they would win and we would lose when it came to decision time makes us feel....and that means all of us....inadequate.

Pursuit of Leadership Happiness - Click To Read Article
As we grow we have a right to pursue education and for many that is where happiness lies, for others it is being an entrepreneur, taking risks and going into uncharted territory.

The Brain on Teambuilding - Click To Read Article
Two companies booked the same beautiful park for their team buiding exercises, what happens next is what makes great comedy.

People First,Things Second - Leadership Education - Click To Read Article
What can we learn from a world in turmoil? What can we learn from watching the courage of young, old, men, women, and children putting their lives at risk for something as amorphous, as intangible as freedom? What can we learn from watching our colleagues in neighboring states go to the seat of power, the capitol where they march, stand, sit, drum, chant that they will not go away, they will be heard?

Using the "F" Word at Work - Click To Read Article
How is this year comparing to last year? Are targets being met or is there an un-expecting downward slide? Disappointments can bring up lots of words beginning with "F". Let's start with the most basic one: how do you FEEEL? Do you ever ask yourself or others that specific questions and do you really listen to the answer.

Leadership Education: Don't Burn Bridges - Click To Read Article
Do you know an organization where everyone is happy? Do you know a company that is conflict free?

Making Friends is Part of Leadership 101 - Click To Read Article
The ability to connect with people in an honest, real way is one of the biggest attributes in leadership.

Executive Leaders: Hire for Attitude - Click To Read Article
One of the senior executives in a recent Total Leadership Connections program was downsized and "upsized" all within six weeks .The group went through the lows and eventual highs with him, it was quite a ride. He is in the process of moving his family to a small town in the Midwest from a large city in the South. As he tells, it, let's call him Mike, as Mike tells it, when you have prepared for change you can sleep at night.

Leadership Tips: How to Spot Many Forms of Anger - Click To Read Article
Did you ever see anyone have a "purple fit"? That's when they bang their fists on a desk, sputter and spew, turn various shades of pink and red and either storm out of the room or demand that someone else make a quick exit. It's pretty easy to spot. If it's a boss you usually suck it up, tell a few friends in a whispered "wait till you hear this" manner. Often it produces some good comedy routines a la Jon Stewart, and then it's back to business as usual.

Leadership Tip: Dream On - Click To Read Article
Remember when you were a kid and the first evening star began to beckon in a slowly dimming sky? Were you the kid who said "star light, star bright, I want the wish I wish tonight?" Did someone tell you to stop being "so childish" or were you supported in wishing your dream? It has been said that without vision the people will perish. When we stop looking toward an ideal that we are reaching for the world becomes flat and stale. In all leadership development programs there needs to be a module on keeping dreams alive.

Less is Often More - Click To Read Article
I just got off the phone with the CEO of a company who was steaming mad, not at me fortunately, at his senior V.P. who had just made a really, really stupid mistake. I have been coaching this man and know him quite well. However, one of the lessons he has yet to learn is when to "zip it". He thinks, and we have talked about this, that because he is the head honcho he can say whatever he wants whenever he wants and there will be no repercussions.

Is Paranoia an Acquired Taste? - Click To Read Article
In "Don't Bring It to Work" the underlying idea is that when stress hits the hot button we all revert to behavior patterns we learned as kids in our original organization, the family for protection and survival. That is what seems to be showing up around our country in this time of sadness and confusion. The knee-jerk reactions are so similar to ones that we can all remember when disagreements broke out in elementary and middle school playgrounds. We were given detentions, told to behave, but rarely sat down to really look at what started the upset in the first place.

Leadership Lessons 2.0 - Click To Read Article
If you were going to take a leadership development course what would you want as an outcome from the program? Would you want skills to understand finance better? Strategy planning seminars? How about conflict resolution skills? Think about it for a moment. What would be the longest lasting thing/s you could learn?

Leadership Strategies Is it Normal To Be Abnormal? - Click To Read Article
Hey leaders, PAY ATTENTION! This is a great time of year to really take some private time and think about how you want your company and team to work together in the future. So I'd like to tell a personal story. We just had a fabulous holiday party at The Country Place, our retreat center in the Pocono Mountains of Pennsylvania. Now, we have owned this place for two decades and it is on 400 acres in the midst of nature with tons of trees and a spring fed small lake (or large pond).

Lessons on Leadership: No Clowning Around - Click To Read Article
The events around the world have a "what would I do" quality as we watch the rescue efforts in Japan. In leadership development programs a module on the many faces of fear is vital. Think about how you and your colleagues have been discussing world events. Is it in hushed tones with a glint of sadness in your voice? Is someone making silly comments that raise eyebrows and cause groans before they say "I was just joking"?

Leadership Lessons: Automatic Happiness - Click To Read Article
The push for us to be happy is at an all-time high. It may well be because we are still dealing with an economic downturn that causes people to feel anxiety and sadness and often depression. So, the big question is "Can we be trained to be happy?"

Let it Snow: Leadership in Winter - Click To Read Article
I'm looking out the window at the marshmallow world for the second week in a row; beautiful, pristine, and quiet. I remember in the long ago past, oh maybe ten years ago when snow days really meant stop; work, school, community. Not that way anymore. Computers have been buzzing along and work is getting done. Every so often the ring of the landline or the cell phone interrupts and a human voice feeds the need for a different kind of connection.

Leadership Development: Pay attention to Your Gurus - Click To Read Article
Leadership development is filled with tests and challenges on a daily basis. There is always a moment to ask yourself the valuable question, "what did I learn from that?" When you ask what you learned from that situation or that person, you have encountered your "Upa Guru". The concept comes from India and translates as anybody or anything along the way that helps you grow. Even your enemies, those who annoy the heck out of you are your Upa Gurus. Bothersome people or circumstances can be seen as just that, bothersome, or they can be seen as opportunities to take a breath and not get caught in the drama of the moment.

Leadership Development: FUD to FUN - Click To Read Article
The FUD Factor tends to sneak up just around the time of the changing of the seasons. This is where at work you may be falling short of what was projected for the first quarter. FUD FACTOR: fear, uncertainty and doubt have a way of making the lights dimmer, the tinsel less sparkly, the bells sound tinny, and the gifts not just right. There is a certain need to be perfect, to be disappointed if we come up even just a few inches short of what we think should have happened. We are hard on ourselves; and way too often, we are also hard on those around us.

Business Strategy: Getting Things Done - Click To Read Article
What happens when you are close to fulfilling your dreams? Do folks around you cheer you to the finish line? Are you super sure of yourself and have no need of outside support? Do you begin to second guess your actions and motives? Did you know that most runners who drop out of marathons do so around mile 20 to 22? After all the training, all the effort, what happens? Is it just too much on them physically? The research indicates that the reasons are mainly psychological.

Breaking Boundaries in Leadership - Click To Read Article
The Broadway best musical "Memphis" is a foot tapping barrage of singing, dancing, and thinking. It takes place in the 1950's when racial equality was still a seed just planted and yet to sprout. Blacks were "different" than white folks and there was nothing to question, merely accept. Except.......

Work is Best if You "Practice Safe Stress" - Click To Read Article
Sorry, I can't just make a quick list here. I am going to give you some tips and tolls to practice "SAFE STRESS". However, it cannot be done in a few sound bites. It will take some searching inside yourself to find your specific issues that keep you from personal fulfillment and even financial freedom. This is a time to do some spring cleaning of your old patterned behavior and beliefs that keep you, (you're not alone, they keep all of us) from reaching peak performance and be able to stay there.

Yearning For Integrity - Click To Read Article
Remember Blogojevitch? Do you wonder if he ever got a haircut? How about Eliot Spitzer? And then there is Governor Mark Sanford. Go really far back to then President of the United States William Clinton and his shenanigans in the oval office with intern Monica. And now Tiger - that clean-cut guy who we have all watched grow up with a golf club always near at hand. This is an important time to compare and contrast the rich and famous and ask ourselves if they are really so different from the rest of us. I think not! I think that the self serving, the narcissistic, the "because they can" crowd is getting slammed fast and hard right now because we are no longer willing to look the other way. And, since this is a human dilemma, we all have parts of them in us!

What's Fair or Not at Work? - Click To Read Article
Have you ever been treated unfairly at work? Were you ever asked to do more than your fair share? Have you gone above and beyond all reasonable requests, doing an exemplary job and getting no recognition? That is how Joelle saw her job. She worked harder than any of her peers, in fact she even picked up the boss' cleaning on her way into work one day. Not that he demanded it, it was just on the road to work and he was saying he needed a certain suit for an important meeting. Did he thank her? Well, he said, "Hey I appreciate that" and then went about his day. She was bummed. He could have at least given her some time off for having to make the stop. She told others she was sure that no matter how hard she worked she would never, ever get the praise that was due her.

Stress and the Sales Cycle - Click To Read Article
On one hand we are being told that the economy is improving, turning around, doing better. On the other hand we hear our colleagues say that sales are down, services are still being cut back. Jobs are being cut and the jobless rate continues to inch higher. There is the flavor and smell of fear in almost every workplace. If sales are down then what is up? Stress and office conflict are on the increase and the natural tendency to blame and judge is on the rise. Recently a very angry client called me with the following question. Actually, it was more than a question; it was a ten minute rant and rave about injustice and unfairness. It went something like this "He stole my idea. He used my exact words and took all the credit.

Leadership and the Media - Click To Read Article
Why do so many people follow Charlie Sheen? So what if Lindsey Lohan goes to jail? Why do we care what happened to Tiger Woods? Do we care if the same thing had happened to a next door neighbor? What is the reason we salivate and wait for the next bit of news about celebrities and their private lives? Maybe we are just getting ready to accept the fact that it is an illusion to want to separate who we are at home from who we are at work from who we are in the media from who we are at a party from who we are at the gym from who we are......get the point.

Lead People, Manage Money - Click To Read Article
The idea of patterns at play in the workplace is beginning to create some lively discussions. You can take the quiz to observe the personal patterns you bring to work by taking the quiz on my website. If you choose, you can then have a free half hour consultation to give you pointers on what to do to make positive changes and increase your career success quotient. Not bad for less than an hour to be able to say "Oh, now I get it!!" George White took the test and here is his response:

3 Entrepreneur Coaching Strategies - Click To Read Article
Did you ever learn to play chess? Not the most popular game for this century when we move at the speed of light. However, it is a vital game for anyone who runs a business. Whether you formally know where to position a knight or a pawn on a board, you do this with employees and customers all the time.

Entrepreneur Strategies: The Home-Work Connection - Click To Read Article
When you are stressed at work do you ever say "My home is my haven?" And when there is too much going on at home think "I can't wait to get to work so I don't have to think about the problems at home?" Work and home seem like different worlds. We say we want work/life balance as if they are opposite chunks of matter we can weigh on a scale. Thinking we can totally separate who we are at work from who we are at home is an illusion. Sure, there are some differences. Yet, the common denominator is that we bring ourselves to work, with all our patterned behavior, and we take that same self home. The other common denominator is that work and home are both relationship systems that are powerful influencers on us.

Entrepreneur As Coach: When You Work with an Avoider - Click To Read Article
You know anyone who is absolutely, positively aware of problems and conflicts, yet won't say a word, or do anything about it? I said, do you know anyone like that? Maybe another question can be are you like that? Avoiders are in great supply in our culture. In fact, other than pleasers, they are probably at the top of the pattern hit parade. We are, in general, people who hate conflict, hate confrontation, and will do whatever to stay out of the way of dissent.

Entrepreneurs as Coaches - Click To Read Article
I was at a client's company last week and heard a brief hallway conversation as I was waiting for my lunch appointment. The gist of what was said sounded like two people in a war torn country. "I bought lots of canned goods that were on sale just in case I lose my job" said person one. The response was "Yeah, I know what you mean; I just went to the thrift store to get my kids spring clothes because I am afraid to spend too much money." This went back and forth until they were out of earshot.

Fairy Tales - Click To Read Article
One of my clients told me the following story: "we were sitting in a meeting and it was, to say the least, very tense. The big boss was angry with her leadership team. She wanted the finished proposal for a major, big, gargantuan business deal finished before the sun set that day, right after the meeting. Everyone took a breath and looked down at the table. They all knew it was impossible. The stats had not been delivered yet and there was no way it could be done and done right by early evening, even by late that night.

Entrepreneur Caution: Idea Vampires are on the Loose - Click To Read Article
Watch your necks! Be careful with whom you share your ideas! The Idea Vampires are out in full force this month! Actually they are around all year. They just seem more overt in their blood sucking right around Halloween. This is their time of year. Right before the Christmas bonus is being discussed. So, how can you recognize an idea vampire? Here is what they are not: no, they don’t all have long black hair. They don’t all have extra long eye teeth hanging out like fangs. They don’t talk in funny Transylvanian accents.

Can the Bully Become a Leader? - Click To Read Article
Did you ever work for anyone who points his finger toward you like they want to poke out your eyes? Did you, or maybe do you, work for someone who is always telling you what is not working and rarely acknowledges what is working? Have you ever reported to someone whose negativity is like a cloud over every sunny day? Welcome to the world of the persecutor/bully boss. There seem to be so many of them out there, especially during this time of economic tension. The big question is "Do you stay and suffer or leave?"

4 Leadership Tips for Happy Employees - Click To Read Article
Leading is not simply a cookbook list of "how to's". It is more of an accelerated course for your employees. The better you can mentor and teach, the more you will have loyal and productive individuals who want to work with and for you over the long haul. Information about the social brain is one gift you can give that will keep on giving to your entire staff. What I have found is that once people begin to really understand that behavior does go deeply into the nervous system and create patterns of reaction, there is a shift of responsibility. Once people become pattern aware, it is virtually impossible to revert to old, self-serving behavior. When we realize that what we say and do is registered and remembered in another person's brain, it is almost like a light bulb goes off in our heads.

Entrepreneur Learning: The Social Brain at Work - Click To Read Article
I bet you don't remember when you were born. I bet, however, your mother does. You were being set up to be cared for and nurtured, even without you or your mom knowing it, So, what in the world does that have to do with workplace cultures and workplace relationships? It's all about the social brain and how we are all connected. You see, when you were being birthed, a hormone called oxytocin was flooding your mother's system, and thus you got a shot of it, too. It is the beginning of the bonding experience. It is what helps all the mom's in the world forget about the pain of that arduous journey from the womb to becoming a member of this planet.

2 Leadership Mistakes That Will Cost You! - Click To Read Article
Leaders take pride in being logical and accurate. This is good. Yet, there are two big mistakes that all leaders, all individuals, make over and over that are easy to remedy if you only pay attention. First, check assumptions! I'm sure most of you know the saying that if you merely "assume" you "make an ass out of you and me". It is the habit of believing on the basis of limited evidence, or trusting another individual or circumstance without asking enough questions.

5 Top Success Factors for Today’s Entrepreneurs - Click To Read Article
Are you a go-for-it kind? Do you think out of the box, any box? Can you sell ice to Eskimos in winter? Is entrepreneur success mostly about innovation and the ability to convince others to do what you want them to do? If you answered Yes to the above questions you are on the right track. BUT WAIT! THERE IS MORE! One of the key parts of being an entrepreneur is keeping your eyes on the goal. Without the steadiness of staying with the program entrepreneurs are merely wishful folks whose dreams only manifest half way.

Entrepreneurs Education: Fast and Smart - Click To Read Article
Did you know that over 80% if all companies are privately held or family owned? Bet that means YOU! And did you know that almost 100% of the business growth in these times will be with companies having fewer than 200 employees. And the BIG question: did you know that unresolved workplace conflict is responsible for over 65% of all voluntary terminations in workplaces regardless of size?

Leadership and Reaching the Boiling Point - Click To Read Article
Leadership lesson, actually RELATIONSHIP LESSON for all of us: Learn to tell the truth without blame, judgment, or attack at the right time or be ready for the boil over, for it will come when you least expect it!!!

Entrepreneurs and Dancing with the Stars - Click To Read Article
Are you an entrepreneur or merely a business person with some ideas?

Leadership and Entrepreneurship - Click To Read Article
Seth Godin's newest book "Poke the Box" is like an entrepreneur's bible. He encourages all of us to instigate, innovate, reinvigorate. Isn't that what entrepreneurs do? yup, that's what we do all the time! So is that the same as leadership? Sometimes entrepreneurs, the real on the edge pioneers forget to bring along those who can't think as fast, be as visionary, move as intently. That is where a different kind of leadership needs to kick in.

Workplace Conflict and Office Politics - Click To Read Article
Did you ever want to stuff a sock in the mouth of the guy in the next cubicle who never stops making really bad jokes? And he keeps it up all day! Have you ever clenched your fist and had to walk away from the hot shot who thinks she has all the answers? Ever get frustrated with the level of gossip that keeps going round and round the office like a never ending story? Such frustrations are understandable. Yet, most of us rarely stop long enough to figure out a new way to tackle the problems. Interesting that companies have spent billions of dollars on programs to enhance communication skills and team collaboration, yet interpersonal conflicts and disappointments continue to cause undue stress and upset.

Leadership Lessons: The "F" Word - Click To Read Article
Everyone I know regardless of how high they have risen in an organization can tell stories of foolish, disastrous mistakes that came about from built in biases due to emotions. Studies show that emotions, expectations, social norms, and other invisible seemingly illogical forces shape our reasoning ability.

Leadership Lessons: How Much Is Enough - Click To Read Article
If people are given the opportunity to find their own set point and are neither forced nor excluded from bringing the best of who they are, "the whole person", to work, real progress can be made for healthy team connections to occur. The big question concerns what we need and want to know about each other to make relationships move along in a smooth and collaborative manner. And, it is vital to consider an important caution: work is not a rehab facility!

Leadership Lessons and Emotional Pollution - Click To Read Article
Did you ever throw a paper cup on the ground and walk away? The women who read this blog would not think to do that. The cup would find a home in a trash can. And, if you look down and there is a candy wrapper lying on the pavement do you pick it up and throw it in a waste basket? Most likely you would take the moment to help clean up the area.

Leadership Lessons: How to Be Bold and Brave - Click To Read Article
There are so many words to describe leadership and almost all point to action; leaders, the best leaders, act. This sounds so right, so intuitively right; yet, my question is about what is right action? How do we know, how do we ever know if what we do when we act is going to be of benefit, going to move our lives, personally and professionally in the direction of success?

Persecutors, Bullies, and Billionaires - Click To Read Article
A pattern is a behavior that repeats and repeats in many different situations. It is one of the biggest traps in both personal and professional life. The persecutor pattern is one where a seemingly strong individual points fingers of blame and will do what ever it takes to get his/her way and make others feel insignificant. It often comes from a legacy of persecution handed from generation to generation.

My Boss is not My Brother - Click To Read Article
One of my coaching clients recently got a much wanted promotion. He was so beyond excited he felt like he was walking on air, for, oh for about a week. Then he called and said "What did I do". Actually he used much more colorful language than that. He had gotten onto the most kick-ass team in the company, the place where new ideas magically become products in the blink of an eye, or so he thought. Yet, at the same time he was promoted, so was another man who was now his boss. When he called to tell me his balloon was deflated and he was now dragging around on the ground, he was feeling bewildered. In only one week he saw his boss make blunder after blunder.

Leadership Lessons: What is Success at Work - Click To Read Article
There is a play that made the rounds decades ago called "How to Succeed in Business without Really Trying" in which the hero knew he had "made it" when he got the key to the executive washroom. The young hero was naive on his journey to the top. Yet the pattern handed to him from prior generations is that money is the key to success. Then decades later there is the film "Wall Street" where money is still the key to success. Yet now the hero is not naive, merely ruthless. It doesn't matter how you get it, so long as you get it. Ethics be damned. Lie, cheat, marry the bosses daughter, marry the boss, just get the money. It seems as a culture this pattern of money as the measure of success continues to be handed from generation to generation with little discussion or redefinition.

Is there a "C" in "See"? - Click To Read Article
They have all been willing to look at how a high level administrative team can harness workplace conflict, master workplace relationships, tackle leadership dilemmas, be pioneers and visionaries in the field of education, build trustworthy relationships, and have enjoyable friendships all at the same time. They all came to "see with new eyes" and embrace life long learning. The task now is to take the skills they have learned to to their direct reports, to the rest of the organization.

Team Building and Team Caring - Click To Read Article
Finish this statement about "when the going gets tough....." and it is often completed with some statement like "everybody goes shopping" or everybody makes margaritas". What's your idea for when it's tough in the world? So, what happens in the workplace when there is a rough patch? Do employees shop or sip or roll up their sleeves to help each other? In the best of all possible worlds, they help each other. Or they could if they had the right road map. In Total Leadership Connections, a leadership program that absolutely puts the spotlight on interactions between individuals rather than on just how specific individuals respond, the point is driven home with snippets from the film "Cool Running". This fun film is based on a true story to point out the power of teammates who have weathered tough times and redefined success.

How Your Brain Can Make You Nuts at Work - Click To Read Article
Sometimes there is a frustrating moment when you are not sure what you see, hear, and feel is making sense to anyone but you. It is crazy making to check what is going on in a meeting and you are the only one sensing the tension and disconnect. Maybe, just maybe, it is not what is happening in the room at that exact time. Perhaps, it is a memory trace of a past event in your lif,e and there you are, in a sense, reliving it. The scientific term for this is called an engram. Here is an example: You are a toddler and the family is going to the beach for the first time. Everyone is excited about flying from land-locked Oklahoma to Florida.

Entrepreneurial Lessons: What Does your Customer Want? - Click To Read Article
You know the big question, "What does the customer want?" The answer that is finding its way into the marketplace is that customers want emotional satisfaction. It seems that the "stuff" no matter how bold the packaging, is simply not enough. Customers want to be heard, respected, and included. And they want to be connected to their product through the heart. Kevin Roberts knows this. He is the CEO Worldwide of Saatchi and Saatchi, a renowned advertising agency. He knows that the best objective scientifically led research into customer satisfaction will miss the mark unless the emotional aspects of customer needs go unmet. I have been honored to have Kevin endorse my book "Don't Bring it to Work", where I tackle the emotional realm of work relationships. You can catch him on a HSM webinar on Friday, September 18.

Entrepreneur Education: Winning Over Annoying Co-Workers - Click To Read Article
Last week in a seminar in New York I was talking about the fact that work is not a rehab facility. This got a few laughs and some cheers. Then someone called out "I am so sick and tired of making excuses for some of the jerks I have to work with. They should go to rehab and leave us alone". I took a breath wondering what would happen next. This very vocal man continued "we need to figure out how to test people for the nastiness gene." I took a left turn from my prepared program to give the employees of this much respected organization a chance to ask questions and vent some of their frustrations.

3 Ways of Leading - Click To Read Article
This is when there were way too many frustrations. It was the biggest paradox at work. They loved it when he left them alone and hated it when they asked for his help and he would shrug and say "You take care of it. That's what I'm paying you for."

Leadership Development: Lemons to Lemonades or Margaritas - Click To Read Article
Are you a lemonade kind of person? Is your glass more full than empty? Do you see blue sky through the rain clouds? Look, we know that accentuating the positive is good for us. And there are lots of studies that show those who have a positive outlook have better health, happier relationships, and more success.

Monsters at Work: Is Everyday Like Halloween - Click To Read Article
There is a crazy cast of characters that lie beneath the crisp slacks, power suits, bright white shirts and attractive coordinated attire that make up the outer appearance of the executives, high potentials, seasoned veterans, and budding stars sitting around the meeting table.

Leadership Lessons: Listen Up!! - Click To Read Article
When a leader is making a point and wants what he or she is saying to register in another person's brain, the most important thing to do is check out what is said - often what is said is not always what we really hear.

3 Ways to Keep the Change - Click To Read Article
Think about it for a minute; as a kid you were told what was going to happen. You were told you were moving to a new house, or a new city, or a new school. Your family did not wait until they got your "buy in", you were just packed along with the furniture and off you all went.

Entrepreneur Education: Become Pattern Aware - Click To Read Article
When you are stressed at work do you ever say "My home is my haven?" And when there is too much going on at home think "I can't wait to get to work so I don't have to think about the problems at home?" Work and home seem like different worlds. We say we want work/life balance as if they are opposite chunks of matter we can weigh on a scale.

Entrepreneur Education: Do Good Bosses Really Exist? - Click To Read Article
Think about the bosses you have had that you would follow anywhere. What are the basic characteristics of these folks? It becomes interesting to look for the common denominators that are "good boss" requirements. I recently asked several groups in various organizations how they would categorize the best of their bosses. Here is where it got interesting. They were only a few basics that ran across cultures and up and down organizations. These were generic patterns of respect, civility (this word was used over and over), empowerment, and ability to acknowledge work well done.

Entrepreneur Education: Work Is Not a Rehab Facility - Click To Read Article
Ever wonder when you should intervene in a work/personal issue or when you shouldn’t? How much should you ask about a personal problem? Read on the find the balance of what to ask or not ask and the telltale signs to watch for.

Entrepreneur Education: It’s All In Your Head - Click To Read Article
Here are some ideas to take your entrepreneurial leadership skills to the next level in a smart and quick way that will benefit you both at work and at home. Read on to learn how to distinguish real fear from perceived fear; how to control emotions so they will not rule us; and how empathy does work for us.

Entrepreneur Development: What to Give Your Staff: - Click To Read Article
Leadership education is not simply a cookbook list of "how to's".

Entrepreneur Education: Hype Will Not Help You Succeed - Click To Read Article
Think of it this way, "the laws of attraction won't pay the mortgage". Too many of us were so busy wishing on a star we kept our heads buried in the sand as the economic skies were falling around us. So, the big question now? What is there to replace the frilly advice often filled with cotton candy?

Entrepreneur Flexibility: More than Practicing Yoga - Click To Read Article
We are told to be flexible, that the only constant in life is change; that we can't step in the same river twice, as heraclitus said hundreds of years ago.

Coaching: 6 Steps to Amazing Success - Click To Read Article
Coaching is a brain thing. Once you master how to talk with others you can master getting them to take action. This gives you mega tons of power. So, use the following advice carefully; you can use to manipulate or you can use to help others become the best they can be.

Business Leadership Strategies: Deciding How to Decide - Click To Read Article
Welcome to the world of now! Everyone complains that there are just too many choices to be made daily, hourly, every minute. The world is spinning faster than ever (or at least it seems that way) and what is true is that we have more choices than ever before.

Risky Business: Put Your Own Needs First - Click To Read Article
"Realize you do not exist in this world primarily to serve others, but to serve yourself and make the most out of your life".

Morale is King (and Queen) of the Workplace - Click To Read Article
Here are four important ways to keep employee morale at a high point. What you are looking for is that mystical win/win that sounds better on paper than it usually plays in real life. So, pay attention and whether you have one employee or many, these tips are worth their weight in gold.

Butterflies and Thinking - Click To Read Article
Allow your employees to breath and let them grow their own wings.

4 Tips to a Happy New You for 2011 - Click To Read Article
Ideas and tips to help you prepare for the New Year.

Leadership Stereotypes: Playing the Victim - Click To Read Article
How to identify the bully, but also have the victim take responsibility.

How to Have a Natural Holiday High - Click To Read Article
Giving is not only what this holiday season is all about, but also allows you to experience a natural high.

Leadership and Practicing Safe Stress - Click To Read Article
Keys to keeping stress levels low as we near the end of another year.

Entrepreneur Strategies: Fast and Smart - Click To Read Article
Competition is greater than ever and to compete you need to be at your best. Having a strong message is critical to beating the competition.

3 Ways to Recycle Conflict - Click To Read Article
Early identification of behavior patterns will help you maximize creativity and production while minimizing repeated behavior from co-workers.

5 Steps to Become Conflict Competent - Click To Read Article
Conflict is a drain on all of us, emotionally, physically, and financially. There are always new, annoying problems that lead to conflict.

The Balance Between Too Controlling and Too Passive - Click To Read Article
We all have the ability to check in with our gut feelings to make decisions. We can all learn to listen to our inner ability to guide us when we have gone to the polar extremes of too muchness or not enoughness. So, what is the place between being controlling and wishy-washy?

The 3 Secrets of Knowing When to Say “YES” - Click To Read Article
Entrepreneurs are known for their high energy, willingness to tackle stress and saying yes to opportunity after opportunity. They are also known for by-passing the burnout syndrome until that proverbial stress straw knocks them on their rump one too many times. You know the saying about the higher you fly the harder you fall. Well, how do you prevent that hit to the ground that lands you in bed or worse, in the hospital? Here are 3 keys to open the doors to new possibilities.

Workplace Conflict and Being True to Yourself - Click To Read Article
Stress, tension, anxiety, anger, upset, depression, frustration, annoyance, and wasted time. They all go with the package called being human. They all show up at home, at work, and even at the supermarket. One of the biggest questions I get when folks ask about their own personal situations at work is how to cut the time wasted in attempting to resolve conflicts that don't want to just go away. They are able to see the patterns and even the parts they play in the office dramas. However, I am told that unless they apologize or just let the conflict go, it sits, like a well made snowman on a freezing winter day.

3 Ways to Ruin Your Business - Click To Read Article
Everyone is looking for the magic keys to success; ways to improve, bust through, and win. Yet, we all know that the best lessons in life come from times we messed up, came in last, or flunked the big test. Think about it: did you learn more from the days you sat by the swimming pool sipping mojitos or when you fell off the bike halfway through the triathlon? Everyone has tales to tell of what they learned from missteps. Take a minute and think about the worst decisions you have made to date in your company. Are they stories you tell anyone or do they sit in the dark corners or your mind, embarrassments you don't want anyone to know.

Leadership, Fame, Success, and Jon Gosselin - Click To Read Article
Did you ever read a blog, check news headlines, watch a television program and have quick thought, sort of like, "what a jerk" or "they messed up"? We all do; mostly without having the whole picture in mind. We make statements about success, failure, winners, and losers. Wonder what people think of you? Have you ever had employees complete a 360 feedback evaluation about you? Anyone ever blog about you, your company, your products; leave comments on Facebook or LinkedIn? The web and social media have changed the ways we communicate. It's a new world, new rule of conversing, and we are all in a steep learning curve about what is fair, right, ethical.

Charismatic Leadership and a Piece of Cake - Click To Read Article
Think about when you have met someone who you have described later as "spectacular" or "electric" or "amazing". What do you think the one special thing was about him or her? Most of us think charisma belongs to someone who is an extrovert, who has a strong handshake, who tells a great joke. That may well be. Yet, if that is all that is there the attraction will become dull and boring after the second or third encounter.

3 Ways to Keep “Pattern Spills” from Hurting Your Business - Click To Read Article
Einstein once defined insanity as "doing the same things over and over and expecting different results". Think about your business. What do you keep repeating hoping it will turn out better this time? Do you ever feel "duped" by a colleague or even a customer? Do you keep knocking your head against the wall saying "I can't believe this happened again?"

3 Tips for Healthy Change at Work - Click To Read Article
The only constant at work is change. So why do we spend so much energy clinging to doing the same things over and over and expecting different results. Below you will find 3 tips for healthy change in the workplace.

Leadership Strategies and NO to Burnout - Click To Read Article
Entrepreneurs are constantly reinventing themselves, often on a daily basis. As high energy business people it is often hard to keep up with you. And then the inevitable happens. One day, for no obvious reason brains stop working; not in the sense that you forget how to drive a car, more like creative ideas have flown the coop. When this happens to me I tend to freeze, worried that I'll never have another good, let alone great idea ever again. Did you ever stop to think about the best way to handle these moments of brain drain?

Managing Conflict Made Easier - Click To Read Article
The most difficult aspect of work is when employees don't get along. I decided to go over, under and around all the traditional issues that plague most workplace relationships.

3 Rules for Integrating New Employees into the Workplace - Click To Read Article
There are certain cardinal rules to follow and they are as important as filling out the required forms for insurance and all the other parts of business. There are emotional factors at work whether you want them to be or not. If you tackle these areas you are guaranteed to have a better chance of new employees ready to sprint from the starting gate.

5 Ways to Limit Workplace Frustration - Click To Read Article
Make a list of the things that annoy you most at work. I bet they would include things we could all classify as "petty". Many of us often compartmentalize and say they are not bothered. Others, more often than not, will want to discuss with a friend yet never go directly to the person or persons that caused the upset. Our past experiences pop up to haunt us in a thousand small ways and rarely are we prepared to see what is super old, and what is from just today. This article has 5 ways to limit the frustration in the workplace.

5 Ways to Get Engaged at Work - Click To Read Article
While some of us really do meet the love of our life at work, this is not about that. This is about an engineering type of being engaged; like the gears in a machine that fit together and make things run smoothly. Lots of recent articles I've seen on various blogs have been about friends working together. The big question is: is it better for friends to work together or be in separate areas of the company? I have 5 ways to make that happen.

5 Ways to Manage Employees with Success - Click To Read Article
Are you, as an entrepreneur out of touch with your employees? Did you ever note that they come first, even before customers? You can only keep customers if you manage your employees with the right tools. Research on human development shows that throwing money at people is not enough. Here are some universal rules to guide you to being an outstanding employer.

3 Leadership Rules to Get Employee Buy-In - Click To Read Article
Did you ever surprise someone with a gift and did not get the response you were hoping for? This happens all the time. Part of the reason is we can only get inside someone else's thinking and emotions to a point; no matter how well we know them. It's the same at work. You will find 3 leadership rules to get employee buy-in, that if followed will create inclusion in the workplace.

Leadership and Winning the Lottery - Click To Read Article
Matthew was promoted to CEO of his company. He decided he had "made it". He learned everything he need to know, then why was he depressed and exhausted by the daily interactions with his senior team.

The Plight of the Pleaser - Click To Read Article
What happens when emotionally laden words are presented to you? Can one word make a difference in how you react?

Entrepreneurs and the Happiness Quotient - Click To Read Article
Entrepreneurs are seen as the happiest people in the world. But are they truly happy, making their own hours, working for themselves? Have you ever stopped to ask yourself, if you were happy? What does the word "happy" mean for you. Happiness is fluid, it is a process. Learn about the essence of real happiness in "Don't Bring It to Work" (Jossey Bass).

What Are You Really Selling? - Click To Read Article
Do you have the confidence to sell your company's services in thirty seconds? There are so many tips to selling. Here are some ideas to help you find the words for today's fast moving world.

3 Reasons HR Interventions Fail - Click To Read Article
Conflict is an everyday occurrence in most organizations and guess what, it usually gets passed to HR to “handle the problem and fix it”. Most strategies are the quick fix, not the long-term change to really understand how to work through conflict and get to innovation. To reduce conflict and increase competitiveness, companies need to understand systems thinking and truly get at the source of the conflict, not just an isolated part of the whole. Read on to learn how to establish a culture that is comfortable with conflict.

3 Things Successful Business Leaders Learn From Detours - Click To Read Article
Interesting things can happen when you take a detour-read on to explore how little detours in the road can lead to new ideas and even new business.

”3 Things Leaders Must Do When Stress Hits the Hot Button” - Click To Read Article
The economic crisis has heightened the definition of ‘stressed out’. We have to think differently about change, how to lead, how to collaborate and stay on the competitive edge of business. Executives have to attend to not letting stress and anxiety becoming the king (or queen) of the hill. Follow these 3 points to navigate the ‘essential stuff’ of every business cycle.

Think “Systems” to Handle Conflict - Click To Read Article
Conflict--what's your inital reaction? Once you learn to think in terms of systems you can find a better solution to handling any conflict. Explore how to find your way OUT of blaming, unnecessary drama, or running for the hills by following these practical guidelines.

Taking the Ouch Out of Relationship Conflict - Click To Read Article
Whether you love conflict or hate it-it won’t ever go away. As long as you’re living and breathing, there will be conflict. Understanding the essence of conflict is really good for you. Read on for the road map to resolve conflict quickly and with less pain. Follow the 5 core concepts to make yourself conflict competent.

Leadership with a Twist of Lemon - Click To Read Article
How do you plan what you would do in “worst-case scenario” situations? How are you prepared for what could go wrong? How can you become aware of your patterns of coping with crisis? What worked in your early years, might not work now as an adult. Read on to learn about a new twist to crisis management.

Leadership Strategies: Telling the Truth - Click To Read Article
Being a new leader naturally brings some anxiety and tension and of course, you want to be the perfect leader. This article gives some guidelines for creating a trusting relationship with the folks you're leading, whether you're a new leader or seasoned-expert leader.

Entrepreneurs, Spontaneity, and Focus - Click To Read Article
Share the road map, lead your employees, and reap the benefits of happy employees and profit. Read on to see how you can be a more successful entrepreneur.

7 Ways to Successful Group Dynamics for Your Team - Click To Read Article
How do you as a leader weave your team together as one strong unit, whether you are with them or not? Like a good parent, you hope ‘the kids’ behave even when you’re not at home. Here are 7 principles to help your group connect and work together.

5 Ways to Stay Cool Under Pressure - Click To Read Article
How do you manage the office stress, the added holiday stress, and keep everyone chugging along and engaged in their work? Read on to gain five ways to manage stress, utilizing the latest techniques of neuropsychology. And this season especially, when so many employees are feeling the pinch of financial difficulties, helping them learn how to face tensions and tough emotions and learning from them, is the sign of a successful leader.

Change Something! - Click To Read Article
Are you "Stuck in the Mud"? All dressed up and nowhere to go? Your life at a standstill? Read Sylvia's helpful hints on how to create change, and get yourself on the right track again.

Leadership Strategies: When to Close Your Door - Click To Read Article
What is your leadership style? Pleaser, avoider, or the initiator? Read on to determine your style, and if you need to make changes to it for a happier, healthier work environment.

Entrepreneurial Environments: How to Make Them Fast, Fun, and Free - Click To Read Article
Is it possible for your employees to leave their problems at home? How do you, as their employer, help create an environment that allows for communication and increased productivity?

3 Ways Not to Exclude Employees - Click To Read Article
Do your employees know that they, and their opinions, are valued? If not, maybe you might want to consider a new approach. The first step to "inclusion" is to rethink "exclusion". Read on for 3 simple tips that will make your life easier, and your team happier!

3 Ways Around Workplace Roadblocks - Click To Read Article
Is your cash flow your #1 roadblock to success? Think again......about workplace relationships! Read Sylvia's approach to finding the way to removing those roadblocks, and the way "OUT" of the situations that sit in the way of your dreamed-about ultimate success.

Leadership Lessons from Charlie Sheen, John Edwards and Tiger Woods - Click To Read Article
What constitutes character? Who's your hero? Are you a hero in someone else's eyes? Are you a person of good character? How do you recognize one? Read on to see how you can change your behavior patterns to forever change and enrich your life.

Is Making a Profit the Ultimate Business Success? - Click To Read Article
Have you been “scrooge” or “scrooged” this year? Does a “money-back-guarantee” mean lost profits, or, does it mean that satisfied customers return and/or refer your business because of a pleasant experience? You decide!!

Stop Ignoring the Single Most Important Skill in Business - Click To Read Article
Every entrepreneur needs skill in selling, strategic planning, and creativity. More importantly, and often overlooked, is the skill of handling conflict during the process. It’s about how to handle relationships to get to the common goal-building your business. Learn more about the 13 common patterns in the workplace that disrupt the ability to work through conflict to innovation. Read on!

5 Telltale Signs of an Employee in Distress - Click To Read Article
Ever wonder when you should intervene in a work/personal issue or when you shouldn’t? How much should you ask about a personal problem? Read on the find the balance of what to ask or not ask and the telltale signs to watch for.

3 Secrets for Amazing Entrepreneurial Leadership - Click To Read Article
Here are some ideas to take your entrepreneurial leadership skills to the next level in a smart and quick way that will benefit you both at work and at home. Read on to learn how to distinguish real fear from perceived fear; how to control emotions so they will not rule us; and how empathy does work for us.

Business Communication Still Works at Home - Click To Read Article
The myth is we behave differently at work and at home. The operative word here is “myth” - in reality, we should be the same in both environments. We should come from a place of honesty, respect, integrity and genuine behavior at home and at work. This article provides the key factors for leadership excellence at home and at work.

Are Your Employees Really Telling You the Truth: 3 Ways to Tell? - Click To Read Article
Do you ever wonder if your employees are telling the truth, the whole truth, nothing but the truth? Here are some tips on truth telling for everyone and how to ask lots of great questions to get to the heart of the matter.

Are You a Flourisher or Languisher? - Click To Read Article
Take a look at your two sides-positive/negative; flourisher/languisher; glass half-full/half-empty and find out which are you and how to focus on the bright side more than the dark side. Take the Pattern Aware Quiz and explore your patterns, your gifts, your challenges and learn how to lead others onto the path of resiliency.

3 Reasons "NO" is Best - Click To Read Article
The best communication is clear, concise and gets companies to the winner circle fast

Management Courses Morph into Leadership Development - Click To Read Article
Bosses who receive rave reviews search for the transformational aspects of working with direct reports rather than just the transactional “telling them what to do” side. They become a blend of the best of all worlds; leading from the heart and intuition coupled with logic and decisions of the mind.

How Fear Tricks You into Seeing the Tree Branch as a Python - Click To Read Article
We all experience fear, and right now fear is escalating around financial security. When anxiety heats up, so do we. Where does this fear come from? A little journey down memory lane will help you get perspective on the source of your fears around money. It’s time to be vigilant, and not let the old stories drive your fear; write some new, creative stories. Follow the OUT technique to look fear in the eye and move forward with courage and dignity.

What Does My Family Have to Do With My Work? - Click To Read Article
If you think you’ve left your family at home when you come to work---well think again. We all bring the roles we played in childhood with us to adulthood. Sometimes they mature but in cases of stress and strife those old behaviors surface again—ever feel like throwing sand at your office buddy? Take a long, hard look at conflict and difficult behavior in the office. Now read on to learn how the situations that offend you remind you of some situations in your past, maybe it’s the annoying colleague who picks on you like your brother or sister. Think about it and notice.

The Black Hole of the Workplace - Click To Read Article
How many times have you heard, “that meeting was a waste of my time”? To understand the dynamics of meetings, read on. It’s more than Roberts Rules, way more!! It’s about the relationships in the room and how we all struggle and want to be a part of the group, the ‘in crowd’ as we used to say. Maybe we still say that!! And it’s about how we learned to manage relationships and where we learned this. Explore how you feel about meetings and your role in creating meetings of collaboration and trust.

“Dialogue, 4 Keys to Real Business Communication” - Click To Read Article
Here are four ways to practice the art of dialogue that can change the way you lead or participate in meetings and one to one discussions. Many of us are stuck in the superficial world of niceties and pleasantries and maybe some communication exchange to get our point across. Alas, there is more, there is an advanced course in communication, it’s called dialogue, so read on to explore how you can improve your dialoguing skills.

3 Things You Must Avoid When You Give Feedback - Click To Read Article
It’s always a sticky situation when you have to give or get negative feedback and this is just not a topic always covered in business school. It really is about understanding how to manage people relationship systems, a leadership core competency for the 21st Century. Read on for 3 guidelines for giving feedback so you can mentor employees to grow to the next level.

Driving on Empty - Click To Read Article
It seems like with the economy in the tank, we’re keeping what used to be our 'status symbol' cars, much longer. One is for economic reasons and secondly, our values of what’s important as been edited. We no longer want to drive on empty, we want a full tank of satisfaction; read on the see what key executives want for a full tank.

How to Lead with Determination and Still Have Compassion - Click To Read Article
How can leaders stay clear and strong about what you need and yet still show compassion for the stress and anxiety of today’s marketplace? Read on to learn three important lessons to be clear and strong to empower your employees to get the job done.

Leadership and the 4 Learned Incompetence - Click To Read Article
What does it take to continually engage and motivate all employees to be stellar employees? This article gives you the techniques to change your leadership style and move into the place of motivating competence.

In the Wee Small Hours of the Morning - Click To Read Article
What keeps you up at night? How do you address and face conflict and still get your beauty sleep? This article gives you concrete leadership skills to manage the conflict in work relationships, so you can succeed at work and get a good night’s sleep.





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