BOOK REVIEW: Primal Leadership: Realizing the Power of Emotional Intelligence (By Daniel Goleman, Richard Boyatzis & Annie McKee, Harvard Business School Press, 2002, ISBN #1-57851-486-X)
BOOK REVIEW: Primal Leadership: Realizing the Power of Emotional Intelligence (By Daniel Goleman, Richard Boyatzis & Annie McKee, Harvard Business School Press, 2002, ISBN #1-57851-486-X)
Their answer has a ring to it (especially since it comes from the world of music). The best leaders create resonance—in their units and amongst their staff. The term “resonance” refers to sounds coming from two or more sources being synchronous or in harmony. Resonant leaders create harmony. They weave together the logical and emotional sides of people to create commitment that consistently generates superior results. The book cites a number of studies that show a direct correlation between how people feel and the results they produce.
Poor leaders, on the other hand, create dissonance in the workplace. The aggressive, parental or neglectful way that they manage causes people around them to spend a lot of their time in “fight or flight” arousal. Their thinking becomes muddled and they consume a lot of valuable energy keeping their negative emotions under control.
How do you develop into a resonant leader? Say the authors, develop your emotional competencies. There are nineteen such competencies, spread over four domains: Self-Awareness, Self-Management, Social Awareness, and Relationship Management. While an appendix in the book provides a thumbnail of each competency, for background on the nineteen you might want to pick up Goleman’s last book, Working with Emotional Intelligence.
The authors’ case: Their research indicates that how people feel about their particular work situation, or climate, can account for 20–30% of business performance. Also, 50–70% of how employees perceive their organization’s climate can be traced to the behavior of their immediate boss. So, how well leaders at all levels manage their own emotions and affect the emotions of their employees can no longer be discounted as some “touchy feely” issue. This is a significant business issue with proven impact on the bottom line!
The authors’ good news: While there is a genetic, innate component to our EQ, we, as managers/leaders, can improve our emotional competencies. Furthermore, developing a manager’s EQ does not require that he or she build a proficiency in all nineteen competencies. Strength in five or six of the nineteen, spread over the four domains, is sufficient.
A different kind of learning. This book confirms that the way humans learn leadership skills is quite different from the way they learn technical and analytical problem-solving skills, strategic thinking and product knowledge. The latter subjects involve cognitive skills and information acquisition that engage that logical processor in our brain, the neocortex. These skills and knowledge can be learned and applied relatively quickly.
The learning of leadership and emotional skills, on the other hand, takes place in the more primitive limbic region of the brain. This part of the brain learns more slowly. Here you usually have to erase deeply ingrained habits and response patterns before you replace them with new, more functional ones. For example, let’s say that for years your habitual response when people are angry with you has been to withdraw and give in. It will take a lot of practice, not to mention courage and commitment, for you to “program” in a new reaction (habit)—that of staying connected and asking questions about the anger.
Good leaders of people acquire their emotional competency over time, often starting in their teens in school or community clubs and activities. (Parents should note this window of opportunity for accelerated leadership skill development—through adolescence and into the early 20’s—when the brain is still laying down the original circuitry for emotional habits.)
Goleman et al. prescribe a five-point approach to learning emotional competencies:
Emotions are at the heart of effective leadership. Get and read this book if you are ready to (1) develop excellent leadership skills in yourself and your managers and (2) look beyond the analytical, technical and cognitive skills to the personal and social competencies that separate the best from the rest.
BOOK REVIEW Primal Leadership Realizing the Power of Emotional Intelligence By Daniel Goleman Richard Boyatzis Annie McKee Harvard Business School Press 2002 ISBN 157851486X - To learn more about this author, visit Ian Cook's Website.
Like this article? Share it with your friends
Not another book on leadership!” you say? Well, yes, of course, it is. But here Dan Goleman and his colleagues take a different look at the subject. They look at leadership in terms of Emotional Intelligence (EQ) by focusing on the question what makes leaders effective?
Their answer has a ring to it (especially since it comes from the world of music). The best leaders create resonance—in their units and amongst their staff. The term “resonance” refers to sounds coming from two or more sources being synchronous or in harmony. Resonant leaders create harmony. They weave together the logical and emotional sides of people to create commitment that consistently generates superior results. The book cites a number of studies that show a direct correlation between how people feel and the results they produce.
Poor leaders, on the other hand, create dissonance in the workplace. The aggressive, parental or neglectful way that they manage causes people around them to spend a lot of their time in “fight or flight” arousal. Their thinking becomes muddled and they consume a lot of valuable energy keeping their negative emotions under control.
How do you develop into a resonant leader? Say the authors, develop your emotional competencies. There are nineteen such competencies, spread over four domains: Self-Awareness, Self-Management, Social Awareness, and Relationship Management. While an appendix in the book provides a thumbnail of each competency, for background on the nineteen you might want to pick up Goleman’s last book, Working with Emotional Intelligence.
The authors’ case: Their research indicates that how people feel about their particular work situation, or climate, can account for 20–30% of business performance. Also, 50–70% of how employees perceive their organization’s climate can be traced to the behavior of their immediate boss. So, how well leaders at all levels manage their own emotions and affect the emotions of their employees can no longer be discounted as some “touchy feely” issue. This is a significant business issue with proven impact on the bottom line!
The authors’ good news: While there is a genetic, innate component to our EQ, we, as managers/leaders, can improve our emotional competencies. Furthermore, developing a manager’s EQ does not require that he or she build a proficiency in all nineteen competencies. Strength in five or six of the nineteen, spread over the four domains, is sufficient.
A different kind of learning. This book confirms that the way humans learn leadership skills is quite different from the way they learn technical and analytical problem-solving skills, strategic thinking and product knowledge. The latter subjects involve cognitive skills and information acquisition that engage that logical processor in our brain, the neocortex. These skills and knowledge can be learned and applied relatively quickly.
The learning of leadership and emotional skills, on the other hand, takes place in the more primitive limbic region of the brain. This part of the brain learns more slowly. Here you usually have to erase deeply ingrained habits and response patterns before you replace them with new, more functional ones. For example, let’s say that for years your habitual response when people are angry with you has been to withdraw and give in. It will take a lot of practice, not to mention courage and commitment, for you to “program” in a new reaction (habit)—that of staying connected and asking questions about the anger.
Good leaders of people acquire their emotional competency over time, often starting in their teens in school or community clubs and activities. (Parents should note this window of opportunity for accelerated leadership skill development—through adolescence and into the early 20’s—when the brain is still laying down the original circuitry for emotional habits.)
Goleman et al. prescribe a five-point approach to learning emotional competencies:
- Identify your Ideal Self—how you want to be and what you want to be able to do
- Assess/discover your Real Self—how you currently behave, how others experience you and what your deep, operating beliefs are. [NOTE: Tension from the gap between (1) and (2) creates the energy to motivate your commitment.
- Develop a Learning Agenda (plan) that includes which competencies (a tip—build on your strengths) to focus on and where you will learn and practice them. (e.g., in an interactive training workshop, on the job, within your family, in a community volunteer capacity)
- Practice your new habits/skills over and over again. In time you will drive your new competencies into your subconscious and make them your new default behavior.
- Trusting Relationships are essential for practicing your leadership skills because the emotional component requires a relationship and because you may feel vulnerable trying out these new, even strange, behaviors.
Emotions are at the heart of effective leadership. Get and read this book if you are ready to (1) develop excellent leadership skills in yourself and your managers and (2) look beyond the analytical, technical and cognitive skills to the personal and social competencies that separate the best from the rest.
BOOK REVIEW Primal Leadership Realizing the Power of Emotional Intelligence By Daniel Goleman Richard Boyatzis Annie McKee Harvard Business School Press 2002 ISBN 157851486X - To learn more about this author, visit Ian Cook's Website.
Like this article? Share it with your friends
 | |
 |
No article feedback found. |
| |
Leave Your Feedback |
 | |
| |||
John PowerJohn Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website |
|||
Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
|||
David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
|||
Kim CastleWith nearly two decades in the advertising and design business, with clients like Domino's Pizza, General Motors, Direct TV, Pedigree, Wolfgang Puck, Higher Octave Music, Hollywood Celebrity Products, Disney, and Paramount, as well as thousands of entrepreneurs around the world define, structure, communicate, and position their business for greater profits, BrandU(R) co-creators Kim Castle and W. Vito Montone discovered that entrepreneurs could experience the same power that big brands command for a fraction of the cost with the world's only process-based results-drive Integral approach to business creation. BrandU(R) is helping entrepreneurs grow with the power of extreme clarity from idea...to brand...to market(TM) and helping one million entrepreneurs become successful and whole so that they can make a difference in the world. Are you one of them? If you want to experience clarity all the way to the bank(TM), get started now at http://www.brandu.com. - Visit Kim Castle's Website |
|||
Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
|||
Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
|||
Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
|||
John AlexanderJohn has taught keyword research and SEO skills to small groups of business owners and Webmasters from over 80 different countries world wide since 2002. John is also the Director of Search Engine Academy ; Co-director of Training at Search Engine Workshops offering live, SEO Workshops with his partner SEO educator Robin Nobles, author of the very first comprehensive online search engine marketing courses at SEO Training Online and the SEO Workshop Resource Center. I look forward to hearing from you! - Visit John Alexander's Website |
|||
|
To learn more about the Evan Elite Author Program please contact us. | |||
 | |
|  |
Subscribe to Ian's articles
 |
|
Build Best Bosses - Musings about Leadership from Ian Cook.
|
|
 |
 | |
|
| |
Referred by: http://upwardaction.com
 | ||
 |
||
|
||
 |
||
|
| ||
 |
| Have you written articles that would be of value to entrepreneurs? Become an expert on our site by publishing them! Expose yourself to a wide audience, drive more traffic to your website and get more sales! Click Here for details. |
|
|
 |
| Modeling the Masters: Learn the true secrets behind Walt Disney's business success factors & grow your company! Video produced by Phanta Media |
|
|
 |
"Learn straight from Evan how you can Make a Full Time Income (And More) from a Website"
Click Here To Learn More |
|
|
|
|
Get advice & tips from famous business owners, new articles by entrepreneur experts, my latest website updates, & special sneak peaks at what's to come!
|
|
 |
 Interview Coaching Addictive Entrepreneurship Memorandum Template 1 Internet Marketing Secrets Employee Engagment |
|
 | ||
 |
Top 50 Blogs For Startups
Top Blogs To Watch In 2009 | |
 |
Top 50 Niche Blogs 2009
Top 50 Niche Blogs 2009 | |
| ||
 | ||||
| ||||
|
| ||||
| ||||
|
|
|
|
|
||||||||||||
|
Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
|
|
|
| ||||||||||||
| ||||||||||||
|
|
||||||||||||