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Enhancing Your Business Language
| Guest post by: Enrico Varella |
Article Overview: What we say matters in communication. How we say it is just as important. According to Albert Mehrabian, 7 percent of face-to-face communication is words (language), and tone (38 percent). Over the telephone, words hold more weight because if we don’t understand the language used (foreign), then tone becomes irrelevant. Monotone languages (like Malay and English) are easier to learn, whereas multi-tone languages (Mandarin, for instance) is harder to master as there are four tones.
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Free Download - Mapping Your Week on Monday By Enrico Varella |
Enhancing Your Business Language
What we say matters in communication. How we say it is just
as important. According to Albert
Mehrabian, 7 percent of face-to-face communication is words (language), and
tone (38 percent). Over the telephone, words hold more weight because if we
don’t understand the language used (foreign), then tone becomes irrelevant.
Monotone languages (like Malay and English) are easier to learn, whereas
multi-tone languages (Mandarin, for instance) is harder to master as there are
four tones. The Vietnamese language has five tones. Apparently, ancient
Cantonese had up to nine tones! Fortunately, nobody speaks with such complexity
today.
Here are some ways to develop mastery over languages:
1)
Focus on one language at a time.
2)
Mastery is developed through time, so have
realistic expectations about your competency.
3)
Develop written skills through social media such
as Twitter,
Facebook, LinkedIn, and electronic mail.
4)
Blogging regularly is a useful approach to
writing better and carefully.
5)
Condense your writing, so write precisely. Twitter
challenges you to write your thoughts within the range of 140 characters)
including space).
6)
Seek a coach or mentor to practise your language
with. I have spent the past 20 years enhancing my spoken, read and written
Mandarin from Mr S T Tang and Mr Albert Tang. I assist them in
English and they assist me with my Mandarin. This opportunity has allowed me to
teach and train corporate leaders in China and Taiwan.
7)
Watch the news and listen to radio.
8)
Surround yourself with people who speak the
language best, and you will benefit from the immersion process.
9)
Enjoy the process!
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Article Tags: blogging, language, mastery, social media, writing
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