Tweet

E-Mail Tip #24 - Using Proper Etiquitte

Guest post by: Robert Whipple

Article Overview: Proper etiquitte in e-mails has been called "netiquette." This article contains a list of precautions that will be helpful to you. It was compiled by a friend of mine and used with her permission in one of my books.

E-Mail Tip #24 - Using Proper Etiquitte

Etiquette in cyberspace is similar to etiquette in the tangible environment. It is the application of common sense and regard for others bundled into a set of rules that help keep things running smoothly. I like the analogy of automobile traffic. Without the rules of the road, we would have many times the number of accidents and deaths. Because everyone (presumably) knows the meaning of a stop sign or a solid double line, traffic can move at a reasonable speed without catastrophic results. However, not everyone follows the rules at all times. Those who refuse to comply with driving conventions are a danger to themselves and others as they muscle their way through the environment.

It is exactly the same thing in managing electronic communications. If you follow the rules, you will have a safe and timely journey as long as you don't get hit by some drunk who refuses to comply. The rules are not complex or voluminous, but they are important.

There is an excellent book on this subject by Judith Kallos entitled, Because Netiquette Matters. The book is packed with useful information about communicating effectively in the electronic environment. Judith gives a tutorial on every type of e-communication method. She also gives helpful information on the following ten courtesy tips:

1. Get to know the basics. A dozen hints that will help you navigate successfully online, such as compressing files, avoiding viruses, and managing privacy issues.

2. Perception is the only reality online. The idea that what you write is responsible for what the reader interprets.

3. Proofread and check for errors. Make sure your work is error-free and gives an appropriate impression of you.

4. Be sure to sign off. How to create a favorable impression at the end of an e-mail.

5. Instant Messaging tips. Ten concepts specific to the IM environment such as being succinct, avoiding confusion, and using special features of IM.

6. Respond promptly and down edit. Helpful timing and editing tips. Eliminate unnecessary information.

7. Thou shall not spam. How to recognize spam, avoid it, and not be guilty of it yourself.

8. You are what you write. How to portray yourself accurately by writing clearly and taking others at their word.

9. Say no to trolls. How to avoid getting into battles with people who want to pick fights online.

10. The human touch. How to remember the fact that we are human beings with feelings when communicating in cyberspace.

I recommend the book for anyone who wants to fine-tune his or her online communication skills. It deals with all aspects of online communication including consistency in e-body language.

Related Articles
  Can you use webmail for email marketing?
  EMail Etiquette
  Business Email Etiquette – What you should know BEFORE you hit Send
  Email Etiquette - Is the Money Really in the List?
  Role of Data Management in Any Type of Business
  Recommendation: Get A Gmail Account
  Business Etiquette Seems To Have Gone Out The Window
  How to Manage Your Email & Inbox – Lessons 46 – 50
  Crafting Your Email Marketing Campaign
  How To Add Rel Nofollow To External Links
  E Mail Marketing Campaigns
  5 Tips To Accelerate Your Small Business Through Email Marketing
  Whats Your Companys Email Policy
  Why email marketing is the right answer for your business
  A Number of Tips to Help You Make an Email Newsletter
  Leadership Thrives in Any Economic Time - Part 2
  How to Forward Email
  Take Your Marketing To The Next Level With Advanced Affiliate Marketing Tactics
  The Forgotten Art of Conversation
  How can software for email marketing increase delivery rates?

Article Tags: email, Leadership, Online etiquitte, trust



Related Forum Posts
Re: What's your top tip for balancing your business and taking t - Proper Work management meeting your all deadlines....
Re: That First Customer! - Hey Tristan, Another thing to consider is to think about how targeted your visitors are. Meaning, are they actually looking for what you have to offer, and if so, are they finding it. Proper keyword research and testing will help you bring in targeted leads from the search engines. I think this will help you get that first customer and keep bringing in more and more customers.


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.

Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!

Name:
Email:

Popular Articles

Purchasing Real Estate using the SBA 504 Loan

Ten Reasons to take Notes during Sales Meetings

Paint A Word Picture - Excite Your Customer

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.