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Getting a Reluctant Boss to Agree
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| Guest post by: Robert Whipple |
Article Overview: We have all been in situations where we want to propose something, but we know the boss is not going to be inclined to go along with it. This article outlines a method of helping you get a warmer response to a proposal.
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Getting a Reluctant Boss to Agree
When trying to get a reluctant boss to agree with something you are proposing, it is often better to ask questions than to advocate a specific course of action. This is called the Socratic Method, and it is very powerful if used correctly. It can also be a trap if used poorly. Let's picture a situation where you are trying to convince your reluctant boss to approve a new computer system for the office.
The straightforward approach is to: explain the benefits of the system, advocate why this will be helpful to the organization, and ask for permission to purchase it. However, based on your knowledge of the boss in previous encounters, you suspect that he is going to turn you down flat regardless of the promised benefits. In this case, advocating a course of action and arguing your case will likely produce a negative response. Furthermore, once the boss has said no, subsequent attempts to change his mind will only be an annoyance. You are likely to hear "What part of NO didn't you understand?"
Using the Socratic Method means asking the boss questions about his satisfaction with how things currently are. You now stand a better chance of getting a reaction you can then build, with additional questions, into a stream of thought. Continuing to ask leading questions rather than advocating a position allows the boss to discover some of his own thought patterns that can be consistent with what you would have advocated in the first place.
Perhaps your final question in the series might sound like this. "I wonder how, we might be able to get the benefits you're suggesting"? After a few seconds of thought, The boss might reply, "Well, you could look into a new computer system - one that is not too expensive." You might then reply, "That's a great idea! I will see what options are available"? Note that you are now in a position to praise the intelligent boss for suggesting something you wanted to do all along. You get what you want, and the boss is your hero rather than a tightwad.
Now the boss has mentally committed to the new equipment because the idea was generated by his brain rather than yours. When you come back the next day with a specific proposal, you're far more likely to have the boss agree to the expenditure than if you had simply advocated the benefits of doing it yourself.
There is a huge caveat to applying the Socratic Method. It is because the technique is fundamentally manipulative in nature. Use the technique sparingly and with skill to avoid annoying your superior. If the boss is not responding well to the questions you are asking, then back off and try a different approach.
Article Tags: We have all been in situations where we want to propose something
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About the Author: Robert Whipple RSS for Robert's articles - Visit Robert's website Robert Whipple is CEO of Leadergrow Incorporated, an organization dedicated to development of leaders. He has spoken on leadership topics and the development of trust in numerous venues across the country. He is author of three leadership books: The Trust Factor: Advanced Leadership for Professionals, Understanding E-Body Language: Building Trust Online, and Leading with Trust is Like Sailing Downwind. His ability to communicate pragmatic approaches to building Trust in an entertaining and motivational format has won him top ranking wherever he speaks. Audiences relate to his material enthusiastically because it is simple, yet profound. His work has earned him the popular title of The TRUST Ambassador. Mr. Whipple has been published in several Leadership and Training journals including Leadership Excellence Magazine and T+D Training + Development Journal. He is a frequent contributor to The Rochester Business Journal. He has been named one of the top 50 thought leaders on the topic of leadership development by Leadership Excellence Magazine and one of the top 100 Thought Leaders on Trustworthy Business Practices by Trust Across America. Mr. Whipple has a BSME, MSChE, MBA and is a Certified Professional in Learning and Performance (CPLP). Contact at www.leadergrow.com or 585-392-7763 Click here to visit Robert's website Be a No Bully Manager Leaders Hold Yourself Accountable 10 Commandments to Reduce Gossip EMail Tip 21 Write from a Positive Point of View Working Between Layers |
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