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Senior Management and Critical Information
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| Guest post by: Anne Warfield |
Article Overview: When did Senior Management become sacred?
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Senior Management and Critical Information
When did Senior Management become sacred? I am amazed how many times I see a bubble around Senior Management that stops people from bringing critical information to them.
So how do you tell them you think their "great idea" is a bad idea?
In order to handle this best you need to start with the facts and then some positive assumptions. (If you are going to make assumptions make sure they are always positive so that you bring good energy in to the discussion.)
1. Start with the positive premise that your Senior Management wants to do the best for the company.
2. They would never want to do anything that would ruin the company.
3. They want to have all voices heard respectfully.
4. No person likes to be told they are stupid in front of a groupor that they don't want to drive great results.
5. You probably know some information they don't that will shed new light on the topic.
6. They probably know some information you don't that may make you think their "bad idea" is a good idea.
7. They hired you because they think you aresmart and you will add value to the team.
So let's start by adding value.
In order to have this come off well you need to do three critical things:
1. Find out what they know that you don't that may make you rethink the idea.
2. Clarify to make sure you understand what outcome they are trying to reach and why they think this will help them reach that outcome.
3. Once you understand theirdesired outcome, recap it for them so they can tell you, "Yes, that is what I am trying to accomplish."
Once you are all in agreement on the outcome that is trying to be achieved you can respectfully talk about what in the idea will make that work and what will stop it from working. You can then move the discussion around to how to implement.
Article Tags: communication, leadership, management, presentations
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About the Author: Anne Warfield RSS for Anne's articles - Visit Anne's website As the leading Outcome Strategist, Anne Warfield shows people how to present their ideas, products and services so people WANT to listen to you. Her communication formula is easy to apply and produces proven results. Fortune 500 companies around the world have utilized her expertise and her work is published around the world. She has been published in Business Week, Good Housekeeping, Forbes publications and has been featured on ABC, NBC and CBS. Anne speaks around the world about Outcome Focus® Communication. To book Anne, contact her at 888-imp-9421 or check out her web site at http://www.ImpressionManagement.com Click here to visit Anne's website OUTCOME THINKING Getting Results Without The Boxing Gloves Why What You Say Is NOT What Your Employees Hear Your Invitation to Greatness The Top 10 Traits of a Leader that Instills Trust and Accountability The Building of a Leader Creating a new inspiring mood |
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