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Senior Management and Critical Information

Guest post by: Anne Warfield

Article Overview: When did Senior Management become sacred?

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Senior Management and Critical Information

When did Senior Management become sacred? I am amazed how many times I see a bubble around Senior Management that stops people from bringing critical information to them.

So how do you tell them you think their "great idea" is a bad idea?

In order to handle this best you need to start with the facts and then some positive assumptions. (If you are going to make assumptions make sure they are always positive so that you bring good energy in to the discussion.)

1. Start with the positive premise that your Senior Management wants to do the best for the company.

2. They would never want to do anything that would ruin the company.

3. They want to have all voices heard respectfully.

4. No person likes to be told they are stupid in front of a groupor that they don't want to drive great results.

5. You probably know some information they don't that will shed new light on the topic.

6. They probably know some information you don't that may make you think their "bad idea" is a good idea.

7. They hired you because they think you aresmart and you will add value to the team.

So let's start by adding value.

In order to have this come off well you need to do three critical things:

1. Find out what they know that you don't that may make you rethink the idea.

2. Clarify to make sure you understand what outcome they are trying to reach and why they think this will help them reach that outcome.

3. Once you understand theirdesired outcome, recap it for them so they can tell you, "Yes, that is what I am trying to accomplish."

Once you are all in agreement on the outcome that is trying to be achieved you can respectfully talk about what in the idea will make that work and what will stop it from working. You can then move the discussion around to how to implement.

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Home > Leadership > Anne Warfield > Senior Management and Critical Information >
Article Tags: communication, leadership, management, presentations

About the Author: Anne Warfield
RSS for Anne's articles - Visit Anne's website

As the leading Outcome Strategist, Anne Warfield shows people how to present their ideas, products and services so people WANT to listen to you. Her communication formula is easy to apply and produces proven results. Fortune 500 companies around the world have utilized her expertise and her work is published around the world. She has been published in Business Week, Good Housekeeping, Forbes publications and has been featured on ABC, NBC and CBS. Anne speaks around the world about Outcome Focus® Communication. To book Anne, contact her at 888-imp-9421 or check out her web site at http://www.ImpressionManagement.com

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More from Anne Warfield
OUTCOME THINKING Getting Results Without The Boxing Gloves
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Re: How important is your name? Re: How important is your name? - Hey: A couple of thoughts, here. If your name became the business name and you named your kid the same thing, if the kid resented the career path, he or she could just change the nature of the business! Sell the farm, turn their back on Dad's legacy, and start a communications business with the proceeds (or vice-versa). Get the old guy rolling in his grave before his time. Ha! My Dad is not famous or successful. But he does have my name, almost. I am GT; he is GA. And to be truthful, that's exactly why you folks call me GT! I wanted my own identity, so many years ago I started using my middle initial along with my first name. Even so, a few years ago we STILL had a problem with our numbers in the telephone book. So I added "Senior" to his name in the book and "Junior" to mine, even though I feared my friends would start calling me Junior. They didn't, but what happened was, when people saw the Senior and the Junior in the book, they assumed the "Junior" was MY teenaged son (not) and that I was the Senior, so we still had mix-ups. lol I gave my son the same middle name as mine, but gave him his own unique first name. And even if my Internet Marketing business develops into a Fortune 500 company or some such thing, I know he will want nothing to do with it, legacy or not. Even if he did, I still value giving a kid his or her own unique identity. GT :-]
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