Hiring and Promoting Emotional Intelligence
Especially noticeable at senior executive levels, emotional intelligence competencies have been shown to increase results by 85% more than IQ or technical expertise.
Studies have shown it typically takes an IQ of 110-120 to get an advanced degree like an MBA which focuses primarily on left brain cognitive abilities. There is a high selection pressure for IQ to enter the executive ranks and relatively little variation among those who are in those ranks. On the other hand there has been little or no selection pressure when it comes to emotional intelligence. And so there is a much wider range of EI variation among executives. That lets superiority in these capabilities count far more than IQ when it comes to senior leadership performance. Emotional intelligence contributes 80-90% or more of the competencies that distinguish outstanding from average leaders. Within companies actively engaged in organizational transformation such as Apple, Southwest Airlines and Whole Foods, emotional intelligence has become a key hiring and promotional consideration.