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Guest post by: deborah nixon

Trust Measurement: How to Measure Smarter - Click To Read Article
Trust is an attribute, a value and a character trait that is very much on every leader's mind. We are seeing more and more programs which focus on building and maintaining trust. Leaders want to be sure that they are getting value for money and therefore look at measures which can report the ROI. Sometimes, though, this focus on immediate or even medium term ROI misses the deeper meaning behind these kinds of efforts. When you are changing attitudes and behaviours, you are working at a deep level of change. You have to look at different performance metrics which don't focus on quantitative results but can look at the deeper layers of change. Dr. Dean Spitzer is my performance guru and has written a useful guide on Transformational Performance Measurement

Ambition, Resilience and Starting Over - Click To Read Article
Judy Elder was the General Manager of Microsoft's Consumer Division in 2002. Shortly after she gave this inspiring speech, she had a brain aneurysm and died at the age of 47. Judy talks about ambition and why we shy away from embracing women who have ambition. Feeling confident in yourself takes a lot of trust. Believing in yourself can carry you through some very tough times as this article will show you.

Real Trust Isn’t About a Contract - Click To Read Article
Trust can't be mandated and contracts don't rely on it. No contract can contain all the elements and contingencies. Trust is the only thing that can ensure that contract terms are respected and fulfilled. Read why this is so.

Live the Question - Click To Read Article
We have a culture of impatience and a need for answers and complete certainty. If we aren't satisfied with the response we get when we ask the question, we tend to seek out other experts to provide us with an answer which is more acceptable. Why are we so uncomfortable with just staying with the question? Often, living the question has more value than rushing to answers.

Integrity-It's What You Do When No One's Looking - Click To Read Article
Integrity- it's easy to say you have it, harder to prove you do. We can have integrity when we are being evaluated and public. But it's what you do when you're alone and nobody is looking that is really the true measure of your values.





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