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What to do when an employee steals your IP

Guest post by: Michael Smyth

Article Overview: Losing a valuable client hurts. Losing that client to a former employee, on the other hand, gives you a sickening feeling in your stomach, particularly when that employee told you they weren’t leaving to work for a competitor. So when you find out that an employee has done precisely that what do you do?

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What to do when an employee steals your IP

Check your employment agreement The first step is to check the employment agreement to see what clauses you have included to protect you in situations like this. Most employment agreements will contain a confidentiality clause which, as the name suggests, imposes a duty of confidentiality on the employee. The employee remains bound by that clause as long as the information to which the employee had access whilst employed by you remains confidential (i.e. even after termination of employment). Most well drafted clauses will also contain a restriction not to remove confidential information from your premises and this would include emailing client lists to a personal email account or copying them onto a flash drive. Therefore, for en employee to copy customer lists or trade secrets would give you the legal right to claim breach of contract. Where relying on such a clause becomes tricky is where your employee carries information around in his head, such as names and addresses of clients with whom he has had dealings. It is impossible to wipe an employee’s memory so you need to go one step further if you are to adequately prevent an employee stealing your clients. That’s why most employers seek to impose non-solicitation obligations upon their employees. Non-solicitation clauses prevent an employee approaching your clients with the intent of enticing them away from you and often extend to indirect approaches on the ex-employee’s behalf. It wouldn’t, however, apply to a general advertisement which wasn’t targeted towards a specific group of individuals, so it possible that a client could still learn that your ex-employee had moved on and follow them to their new employment. Needless to say, that is what most ex-employees claim when faced with an allegation of solicitation. To prevent this situation or a situation where a client finds your former employee by accident, a non-dealings clause can be useful. A non-dealings clause prevents your former employee having any dealings with your clients, irrespective of who approached who and whether evidence of solicitation is available. Then finally you have a restraint of trade clause which would prevent a former employee working for your competitors. These types of clauses give you the greatest amount of protection and are necessary where it is more than just your client list that you are seeking to protect (for example, trade secrets or other know-how).



But are they enforceable?
There is a perception that such clauses are not worth the paper they are written on, but that’s not true at all. The law requires such clauses to be of a reasonable duration and scope. So for example, a non-solicitation clause of 3-6 months would stand a better chance of being upheld rather than a restraint of trade clause for a similar duration. But if your restraint of trade clause was limited to a small geographical radius from your premises then a longer period may be acceptable. It all depends on the circumstances which is why legal advice should be sought. The Employment Relations Authority will enforce reasonable restraint clauses and the process is not as complicated as you may think. But, before you pick up the phone to your lawyer I have one last piece of advice: gather as much evidence as you can that your employee has breached one of these clauses before making any allegations. Sometimes, the breach will be obvious (for example where the employee works for a competitor in breach of a restraint of trade clause) but in other situations it will not (e.g. removing client lists and soliciting clients). That’s when the employment of a good forensic expert can be invaluable to trace email history and computer usage. Without evidence your claim is likely to fail. Once you have gathered your evidence and considered what legal remedies are available to you, then decide upon a strategy. Enforcing the restraint through the courts is one strategy, but so too is strengthening the relationships with your clients to minimise any damage caused by that employee. Above all, try to make your decision guided by good advice and commercial reality, rather than being guided by that sickening feeling in your stomach.

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Home > Legal > Michael Smyth > What to do when an employee steals your IP >
Article Tags: competitor, former employee, ip

About the Author: Michael Smyth
RSS for Michael's articles - Visit Michael's website

Six years old sounds a peculiar time to start to legal career, but that's the first memory I have of going to my Dad's law firm located in the heart of legal London. So, with law running in the family, the natural choice at University was a law degree. I also had a keen interest in Sports Law and obtained a Post Graduate Certificate in the subject from Kings College London. I came to New Zealand for a year, but like a lot of people I quite liked the place, and I'm still here practising law as a self employed barrister and running three businesses: Approachable Lawyer, Sportscounsel and The Sports Risk Management Group (the last two even allow me to combine my passion for law with my passion for sport). So in my 11 or so years of practice I have read numerous cases, helped many clients out of the mire and set up a number of businesses. That means not only am I a lawyer with an expertise in employment and sport, but I am also a businessman. This gives me a good insight into a number of problems my clients face. I also like to pride myself on my approachability - But don't take my word for it, visit my website http://www.approachablelawyer.com/profile.htm

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Document Your Processes Document Your Processes - Make sure that when you do plan on hiring an employee that you document your processes for that employee to follow, even the common sense ones. I recently interviewed a Starbucks employee and was advised that everything including menial tasks were all documented by thier Manager in thier training manual. They very seldom have to ask for clarification. This is important if you plan on having an employee inhouse or even outsourcing. When outsourcing it is more advising about your minimal acceptable standards.
Re: Poll: Print News vs. Internet News Re: Poll: Print News vs. Internet News - Michael Jackson's death shows you something about timing. A day before Fara Foset died at the age of 62. We barely heard something about it and MJ steals the show.
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