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Mediation: A Better Way of Doing Business

Written by: Ellen Kandell

Article Overview: Explains how mediation can help the busines owner to resolve thorny problems with employees or suppliers and distinguishes mediation from arbitration.

Free Download - Hidden Costs and Benefits of Conflict Management By Ellen Kandell
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Mediation: A Better Way of Doing Business

Mediation, A Better Way of Doing Business

By Ellen F. Kandell, President

Alternative Resolutions

Do you have a thorny contract dispute with a vendor? Are you concerned that one of your employees may charge you with employment discrimination? Does the threat of a lawsuit distract you and keep you from running your business? Does one member of your team bring down the morale and productivity of the entire office?

When disputes arise early resolution is critical so you can focus on your primary job-running your business. Instead of a lawsuit or employee termination or poor employee performance disputes can be resolved through mediation.

Mediation is a process whereby a third party neutral helps the parties resolve their own dispute. It has been used successfully in small, medium and large companies to resolve a wide variety of disputes at very little cost. A mediator helps the parties recognize the strengths and weaknesses of their respective claims, understand each other's perceptions and consider the personal and financial impact of resolving a dispute through other means.

Mediation is often confused with arbitration, another dispute resolution process, where the neutral third party functions like a judge and makes a decision on the dispute. A mediator does not evaluate the merits of a case

Confidentiality is a hallmark of mediation. What is said in the mediation conference stays in the room. This allows the participants to fashion a solution that meets everyone's needs.

When people have a long term relationship and will continue to work together or do business with each other mediation is often the best process to use because it allows people to air their differences, rebuild trust and reduce misunderstanding.

So before you call your lawyer think about early resolution



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Home > Legal > Ellen Kandell > Mediation A Better Way of Doing Business
Article Tags: arbitration, confidentiality, contract dispute, dispute resolution, doing business, employee performance, employee termination, employment discrimination, financial impact, hallmark, kandell, long term relationship, mediation conference, mediator, merits, morale and productivity, party functions, perceptions, resolutions, strengths and weaknesses
Referred by: http://www.thepincusgroup.com

About the Author: Ellen Kandell
RSS for Ellen's articles - Visit Ellen's website

As an attorney, conflict resolver, trainer, facilitator and neutral fact finder, Ms. Kandell, President and CEO of Alternative Resolutions, believes that alternative dispute resolution is a better way to solve problems than traditional adversarial processes and her company is dedicated to this mission. Her company brings a decade of dispute resolution and business experience, 100s of cases and 25 years of public and private sector legal experience to providing top notch conflict resolution services and training. Prior to opening her firm in 1999 Ms. Kandell was an attorney advisor at the U.S. Environmental Protection Agency where she developed and managed alternative dispute resolution programs. She is one of eight Maryland mediators to be featured in a mediation demonstration video produced by Maryland State Government�s Mediation office. Ms. Kandell has held leadership positions in dispute resolution professional organizations. Moreover, she is an adjunct professor at Catholic University of America's graduate human resources program and at University of Maryland University College where she teaches negotiation and conflict management.

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Hidden Costs and Benefits of Conflict Management
Mediation A Better Way of Doing Business


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