"Making an Ass out of U and Me"
Last week, I waited 2 whole days for an important phone call that never came.
As the hours wore on, and the promised phone call didn't materialise, I convinced myself that my prospective client had changed his mind, got cold feet, or that the arrangement wasn't that good anyway.
On day 3, the call came from my client to say that he had gone down with a sudden bout of late winter flu and had been too ill to get a message to me.
The deal was back on and I felt suitably ashamed.
On the Communications courses that we run at ManageTrainLearn, we invariably end up at some point discussing the dangers of expectations and assumptions when communications break down.
On one course, I well remember hearing how a young manager paid a heavy price for making a wrong assumption.
He had applied for his dream job, got through the first rounds, and was sitting in the interview room along with 7 impressive-looking and impressive-sounding other candidates.
When he went in to the interview room, he performed out of his socks and was duly asked what salary he wanted. Fearing that he might outprice himself and let one of the other candidates in, he said he would take what was on offer.
He was duly awarded the job.
Just after starting, he met with his boss and mentioned how fortunate he felt about being offered the job against such strong competition.
"Oh, no", said his boss. "Those others weren't in for your job. They were there for another one. You were the only candidate. We were delighted to get you for what you wanted."
My friend, trainer Jen Ellis, says that when we assume things, we make an "ass" out of "u" and "me".
And that's how I felt about my assumptions about my client.
So, this week, when things don't add up, or go as planned, or there are bits missing from the picture, I won't jump to conclusions or worst-case scenarios. I'll simply suspend judgment, keep an open mind, and let whatever happens, happen.
Making an Ass out of U and Me - To learn more about this author, visit Eric Garner's Website.
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
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