What Is Your Communications Strategy?
What Is Your Communications Strategy?
All communicating is ultimately an act of exchanging information between one person and another. Although raw data is the means by which this exchange takes place, the nature of the communication depends on the relationship of the people involved. When the relationship is based on high trust and high co-operation, the communication is likely to be open and honest, the source of effective communications. When it is based on lower levels of trust and support, it is likely to involve some degree of suspicion and self-protection. When it is based on low levels of mutual trust, it is likely to be characterised by blame and misleading, the very stuff of ineffective communications.
1. The Low-Trust Strategy. The Low Trust strategy of communicating means having low trust in others and low levels of co-operation. This strategy is prevalent in blame cultures.
This strategy is characterised by the following features:
· being defensive ("I didn't say that!!")
· watching what you say
· choosing your words carefully in case others catch you out
· when committed to communicating, only passing on what is legally correct or what others have said
· having someone to blame
· watching your back
· keeping extensive records (the secreted tape recorder in the back pocket)
· being two-faced; saying one thing to a person's face and another behind their back.
2. The Compromise Strategy. The Compromise strategy of communicating involves some trust and some co-operation with others but only under certain conditions and in pre-defined ways.
It is characterised by the following features...
· being polite and formal
· following the rules of communication but sticking to the letter ("we can't meet without a quorum")
· being precise and accurate with facts
· sticking to what is known rather than revealing hidden feelings and attitudes
· being careful
· having a good working relationship but nothing more
· following procedures but having hidden agendas.
3. The Open Strategy. The Open strategy of communication involves high levels of trust combined with high levels of co-operation.
This strategy is characterised by the following features:
· finding areas where you and others have mutually beneficial interests
· a belief that you and others can work things out together
· a willingness to put others' needs ahead of your own
· a certainty that by sharing and listening, something of added value can be created
· a sharing of ideas, information, feelings and beliefs at a deep meaningful level
· openness, honesty, understanding and trust
· showing yourself to be vulnerable and imperfect
· being yourself without pretence.
Whatever your starting point in communicating with others, make it your responsibility to move the level of trust and co-operation to the highest it can possibly be.
What Is Your Communications Strategy - To learn more about this author, visit Eric Garner's Website.
Like this article? Share it with your friends
What Is Your Communications Strategy?
All communicating is ultimately an act of exchanging information between one person and another. Although raw data is the means by which this exchange takes place, the nature of the communication depends on the relationship of the people involved. When the relationship is based on high trust and high co-operation, the communication is likely to be open and honest, the source of effective communications. When it is based on lower levels of trust and support, it is likely to involve some degree of suspicion and self-protection. When it is based on low levels of mutual trust, it is likely to be characterised by blame and misleading, the very stuff of ineffective communications.
1. The Low-Trust Strategy. The Low Trust strategy of communicating means having low trust in others and low levels of co-operation. This strategy is prevalent in blame cultures.
This strategy is characterised by the following features:
· being defensive ("I didn't say that!!")
· watching what you say
· choosing your words carefully in case others catch you out
· when committed to communicating, only passing on what is legally correct or what others have said
· having someone to blame
· watching your back
· keeping extensive records (the secreted tape recorder in the back pocket)
· being two-faced; saying one thing to a person's face and another behind their back.
2. The Compromise Strategy. The Compromise strategy of communicating involves some trust and some co-operation with others but only under certain conditions and in pre-defined ways.
It is characterised by the following features...
· being polite and formal
· following the rules of communication but sticking to the letter ("we can't meet without a quorum")
· being precise and accurate with facts
· sticking to what is known rather than revealing hidden feelings and attitudes
· being careful
· having a good working relationship but nothing more
· following procedures but having hidden agendas.
3. The Open Strategy. The Open strategy of communication involves high levels of trust combined with high levels of co-operation.
This strategy is characterised by the following features:
· finding areas where you and others have mutually beneficial interests
· a belief that you and others can work things out together
· a willingness to put others' needs ahead of your own
· a certainty that by sharing and listening, something of added value can be created
· a sharing of ideas, information, feelings and beliefs at a deep meaningful level
· openness, honesty, understanding and trust
· showing yourself to be vulnerable and imperfect
· being yourself without pretence.
Whatever your starting point in communicating with others, make it your responsibility to move the level of trust and co-operation to the highest it can possibly be.
What Is Your Communications Strategy - To learn more about this author, visit Eric Garner's Website.
Like this article? Share it with your friends
 | |
 |
No article feedback found. |
| |
Leave Your Feedback |
 | |
| |||
Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
|||
Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
|||
George LudwigGeorge Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website |
|||
|
To learn more about the Evan Elite Author Program please contact us. | |||
 | |
|  |
Subscribe to Eric's articles
 | |
|
|  |
 | |
|
| |
 | ||||||
|
 | ||
 |
||
 |
||
 |
||
|
| ||
 |
| Have you written articles that would be of value to entrepreneurs? Become an expert on our site by publishing them! Expose yourself to a wide audience, drive more traffic to your website and get more sales! Click Here for details. |
|
|
 |
| Modeling the Masters: Learn the true secrets behind Walt Disney's business success factors & grow your company! Video produced by Phanta Media |
|
|
 |
"Learn straight from Evan how you can Make a Full Time Income (And More) from a Website"
Click Here To Learn More |
|
|
|
|
Get advice & tips from famous business owners, new articles by entrepreneur experts, my latest website updates, & special sneak peaks at what's to come!
|
|
|
 PIPS Power Book Testing and Measuring Succeeding In A Down Economy Articles Drive Traffic The Human Network |
|
 | ||
 |
More PR Resources
Press Release Builder | |
 |
The Top 10 ProBlogger Posts
Best Posts for Bloggers | |
| ||
 | ||||
| ||||
|
| ||||
| ||||
|
|
|
|
|
||||||||||||
|
Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
|
|
|
