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Conflicts in the Workplace: Top 10 Workplace Dysfunctions - And How to TERMINATE Them
Written by: Roxanne EmmerichArticle Overview: Purge your workplace of dysfunctional behavior and you will terminate all workplace conflicts and improve your organization's productivity...
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Free Download - How to Turn the Dysfunctional Workplace into an Environment Where People Actually Want to Work By Roxanne Emmerich |
Conflicts in the Workplace: Top 10 Workplace Dysfunctions - And How to TERMINATE Them
The dysfunctional workplace is a killer. Untreated it will kill off your customer base, your profits, and your joy for living as surely as anything.
As managers, leaders and top executives within your organization you've got to kill the conflicts in your workplace first before dysfunction takes hold.
The Top Ten Workplace Conflicts That Disrupt Organizations - and the Cure for Each
No. 1: No teamwork
The best managers lead a team – not just a group of individual employees. If you have employees at odds and you show no desire to fix it then you are leading your organization to a disaster.
So, make sure that the most direct supervisor meets with those involved in a workplace conflict to learn what it will take to resolve it and to secure a firm commitment to do so. Don't forget to spell out immediate consequences in the event of failure.
No. 2: Saying one thing and meaning another.
If you have an employee with a pattern of saying, "But what I meant was...", call them on it. Requiring the offender to have all communications checked for clarity for a period of time usually nips this in the bud fast.
No. 3: Giving lip service to new ideas then undercutting them in private.
You'll want to enlist everyone's help in keeping this workplace conflict out. Make it clear that dissenting opinions are welcomed during decision making, but that once a decision is made, undercutting will not be tolerated.
No. 4: Defensiveness at reasonable suggestions.
As a manager, it is your responsibility to let your team know that you consider a willingness to improve to be one of the hallmarks of a person with a bright future in your company. Defensiveness should be viewed as what it is - an unwillingness to improve one's self.
No. 5: Attraction to chaos.
Pot stirring is a violation of principles and a threat to productivity. Counterbalance the pleasure they get from drama with a greater measure of negative consequences.
No. 6: Not following through on commitments.
Let your team know that they are expected to acknowledge errors and make a commitment to clean up every last bit of the resulting mess.
No. 7: Deflecting blame.
Deflecting blame equals deflecting responsibility. Make it clear that the only acceptable behavior is acceptance of responsibility and (as above) quick work to clean up the mess.
No. 8: People pretending like they "never got the memo."
If there was no breakdown in the actual system, make it clear that the employee is responsible for consistently accessing internal communications like memos and emails so that he is never again "out of the loop."
No. 9: Refusing to deal with conflict directly.
Conflict resolution is an essential part of a manager's job. Performance reviews can and should count disruptive interpersonal conflicts against managers on whose watch they occur.
No. 10: Gossiping and backstabbing.
Once you establish a zero-tolerance policy for talking behind another person's back, give your people permission to address conflict head-on, out loud, courageously and honestly. And make it clear that giving or receiving gossip is not acceptable.
You may have noticed a refrain coming back again and again in this advice: Make it clear. Once you've made the determination to purge your workplace of dysfunctional behavior, your greatest ally and most powerful tool will be clarity. Follow the advice in this article and in my new book "Thank God It's Monday" and you will terminate all workplace conflicts and improve your organization's productivity.
How to Turn the Dysfunctional Workplace into an Environment Where People Actually Want to Work
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About the Author: Roxanne Emmerich RSS for Roxanne's articles - Visit Roxanne's website  Click here to visit Roxanne's website   How to Create a 2020 Business Vision and Why it Matters How True Leaders Execute Plans Without Fail Celebrate Their Victories How to Turn the Dysfunctional Workplace into an Environment Where People Actually Want to Work 10 Workplace Motivation Commandments That All Leaders MUST Follow How to Get Motivated and Love Your Job Again |
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Workplace Warrior: Insights and advice for winning on the co
- Workplace Warrior: Insights and advice for winning on the corporate battlefield
Kay Hammer
2000
From the inside jacket:
Successful people don't get to the top without struggles. But few are willing to expose the failures and setbacks that have lined their paths through the battle zones of business.
Kay Hammer is that rare breed. With startling candor and penetrating intelligence, this "very modern, very American heroine (Forbes) gives a frank and full recounting of her mid-career reinvention, from a linguistics professor alone to the President, CEO, and co-founder of Evolutionary Technologies International...
Hammer's new life began with an epiphany - that nothing substantive in her life would change unless she made it happen. There would be no Prince Charming. From that moment on, she began a long, ardous journey to carve for herself in the youthful, male-dominated software industry-a journey which she likens to serving the apprenticeship of a medieval warrior...
Her strategies are geared for battles on all fronts: not only for disarming foes, gaining allies, and winning battles in the boardroom, but also for confronting the internal enemies of self-doubt, fear of failure, and unresolved anger.
Books for Women Entrepreneurs
- There's a thread for good books in the Resources folder, but it doesn't target books for businesswomen particularly, so I figured I'd start such a thread here.
It doesn't matter how successful you are in your business - it's always possible to learn something new.
In subsequent posts I give Table of Contents and brief descriptions for various titles - most of them devoted to the businesswoman - and sometimes a review. If anyone else has read a review, or has read the book and found it useful, please comment!
1. The Old Girl's Network
2. Mother's Work
3. The 7 Greatest Truths About Successful Women
4. Pitch Like A Girl
5. Workplace Warrior
6. Treasure Hunt: Inside the Mind of the Modern Consumer
7. Contingency Planning & Disaster Recovery
8. She Wins, You Win
9. Napoleon On Project Management
10. Why Good Girls Dont' Get Ahead, But Gutsy Girls Do
11. Comeback Moms: How to Leave Work, Raise Children, and Restart your Career even If you Haven't Had a Job in Years
12. The One Minute Millionaire
13. Talking From 9 to 5
14. Soloing: Realizing Your Life's Ambitions
15. 101 Best Home Based Businesses for Women: Everything You Need to Know About Getting Started on the Road To Success
16. Work With Passion: How to Do What You Love for a Living. Revised and Expanded
17. Fail-Proof Your Business: Beat the Odds and be Successful
18. Confidence: How Winning Streaks and Losing Streaks Begin and End
19. Women Don't Ask: Negotiation and the Gender Divide
20. Millionaire Women Next Door: The Many Journeys of Successful American Businesswomen
21. Start Small, Finish Big: Fifteen Key Lessons to Start - and Run - Your Own Successful Business
22. Rewired, Rehired or Retired: A Global Guide for the Experienced Worker
23. The Martha Rules: 10 essentials for achieving success as you start, build or manage a business
24. The Essentials of Entrepreneurship: What it takes to create Successful Enterprises
25. Net Ready: Strategies for Success in the E-conomy
26. The Promotable Woman
27. Leave The Office Earlier: The Productivity Pro shows you how to do more in less time and feel great about it
28. The Work At Home Balancing Act: The professional resource guide for managing yourself, your work, and your family at home
29. Secrets of Six-Figure Women
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