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Business Writing Skills Can Bring Out The Thinker In Us, and Presentation Skills Should Be Muted In Volume

Business Writing Skills Can Bring Out The Thinker In Us, and Presentation Skills Should Be Muted In Volume
Free Download - Communication Skills And Effective Writing Must Include Meticulous Self-Editing By Dave Griffiths
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Writing: An Opportunity, Not A Chore

"I write entirely to find out what I'm thinking, what I'm looking at, what I see and what it means." Joan Didion, author

The lady's right on the money.I drive the point home in all my business communication (writing skills and presentation skills) training: Writing is thinking. Don't view it as a frustrating technical exercise in grammar, a series of hurdles to trip over as you dump your jumbled thoughts on a blank legal pad or screen, hoping that they'll eventually come together in some loose confederation.

Writing allows you to think -- really think over time -- about what you know and what you might need to find out before you put your thoughts in some logical order. Please indulge me as I offer an example close to home:

I have a 19-year-old son named Will. He's a promising sophomore baseball pitcher at a fine public liberal arts college in Maine. (Fortunately, he's adopted. Had be been our biological child, he'd probably be third-string Chess Club.) Will is a decent student -- nothing exceptional, but shrewd enough to use the English language in ways that satisfy his professors.

When he was in high school, we used to talk back and forth about his pitching tactics, which I found riveting because baseball is far and away my favorite sport.But talk is usually spontaneous and anecdotal, and doesn't always frame itself into a context that takes in precedents and projects future behavior.

Now our contact is mostly by email, which turns Will into a practical (non-academic) writer who knows that the usual abbreviated electronic lingo young people pass back and forth won't work for someone of my generation. So now when I ask him how baseball practice is going, he has to think, which led last spring to the best "conversation" we've ever had about pitching. Here's what he wrote after I inquired about a practice session:

"I was receiving a lot of advice and help from older guys, so I needed to filter the stuff that was going to help me and the stuff I could fix another time...I just kept the fastball knee-high, outside corner, which has got me here. I have also gained enough confidence to throw inside...I messed around with some grips, so now I have a tailing fastball and a running fastball, sort of like a cutter/forkball...My changeup sucked yesterday...I need to work on the grip and [get] more practice spotting it.

"So to answer your question, the last guys I started with curves or outside or inside fastballs. Then worked a harder fastball up in the zone or maybe another curve outside. Then I would just blow one by or maybe throw a deuce [curve] that would fall in for a strike. They were all strike three-looking, so they watched the fastball or then watched the curve."

Never before in the six or seven years he's been pitching competitively has Will put so much thought into any discussion we've had on mound tactics -- itself a form of on-the-spot analysis matched in sports only by golf when it comes to creative judgments. (Again, the crucial element is having the time.) The writing challenge allowed him to put it all together and think about where he is and where he wants to be.

Email does the same for all of us. It turns us into writers, an unmatched opportunity to show just how smart we really are.

Stop Yelling At Me

That's right. I'm not looking to buy a used car at unbelievable rock-bottom prices or send in $19.95 for an amazing gadget that'll suck food residue out of the bottom of the dishwasher and double as a self-administered dental hygiene device. Shouting may work (it must work; else why would they keep doing it?) for car pitch men or guys with British accents hawking the latest techno-mop on cable TV, but that doesn't mean you have to yell.

No, when it comes to presentation or public speaking skills, what I teach in seminars is straightforward: Be yourself.

I recently sat through a breakfast meeting presentation by a renowned local motivational speaker who irritated the stuffing out of me. So excited was he about his secrets of small business success that his voice quickly turned into a hoarse rant well beyond the acoustical limits of a medium-size church hall.

It didn't stop there. As he turned to and from a flip chart in a frenzied rush, he couldn't keep his hands from jerking up in tandem with every point he made. Inside 10 minutes, he was reaching for a handkerchief to wipe perspiration from his face on what was a cool late-summer morning.

As you may have guessed, I was distracted and lost track of his message. The gestures, the pace, the visible results of exertion, they all kept me from listening closely to what were probably valuable lessons about management.

(By the way, I do give him credit for using the flip chart. Had he throttled back on his tone and gestures and kept eye contact around the room, we would have followed him with eyes and ears as he turned to the flip chart to make key points. That's a far cry from PowerPoint, where the lights go down, eye contact fades into the gloom and the speaker stands there, transfixed by the need to keep turning away from us and reading from the huge, domineering screen.)

The key, again, is to be yourself. Not too long ago, I guided a VA hospital CEO in the Midwest through a videotaped "60 Minutes"-type interview, with a few "gotcha" questions thrown in for good measure. Being a quiet, almost bashful professional, she found that she could relax and speak in a normal tone of voice that projected self-assurance and competence. The result pleased her and she came to accept and control her natural nervousness.





Business Writing Skills Can Bring Out The Thinker In Us and Presentation Skills Should Be Muted In Volume - To learn more about this author, visit Dave Griffiths's Website.

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Anne Barr
Anne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website

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John has taught keyword research and SEO skills to small groups of business owners and Webmasters from over 80 different countries world wide since 2002. John is also the Director of Search Engine Academy ; Co-director of Training at Search Engine Workshops offering live, SEO Workshops with his partner SEO educator Robin Nobles, author of the very first comprehensive online search engine marketing courses at SEO Training Online and the SEO Workshop Resource Center.
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 About The Author


Dave Griffiths
(Visit Dave's Website)
Dave Griffiths is a free-lance writer and editor who travels widely to do business writing training and media relations and presentation skills training for clients ranging from the U.S. Coast Guard to the Red Cross to the Department of Homeland Security to the Veterans Administration to senior executives at a variety of federal agencies to businesses that need help with technical writing and written sales proposals. His professional background is journalism, having reported for the Kansas City Star and covered national security for several publications, including Business Week magazine. After leaving Washington, Dave was a member of the Penn State journalism faculty for six years. He has a degree in English from the University of Virginia and a masters in journalism from the University of Missouri. Dave served as a U.S. Army field artillery officer in Germany and Vietnam. He lives with his wife and two sons in a small town in Maine, where he publishes a municipal newsletter. Dave also chairs a school board. His website is www.davegriffithscommunications.com


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