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Demonstrating Presentation Skills Without Jitters, And SEALs Who Care About Effective Communication Training

Written by: Dave Griffiths

Article Overview: Presentation skills training does not have to rely on PowerPoint. Make it conversational, maintain eye contact and LISTEN to your audience, and you'll see how effective business communication can be -- and how public speaking doesn't have to be intimidating. Trying to communicate with the Pentagon, Navy SEALs learn the importance of clear business communication and effective writing skills, presentation skills that are not dependent on PowerPoint, and communication training in general.

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Demonstrating Presentation Skills Without Jitters, And SEALs Who Care About Effective Communication Training



Scared To Death Of Public Speaking? Try Conversing.

"Public speaking is the art of diluting a two-minute idea with a two-hour vocabulary." John F. Kennedy

I like what JFK had to say for a couple reasons. First, if you can't say stand up and say it in 15 or 20 minutes, then keep your rear end planted in the chair. When it comes to business communication skills, ponderous length doesn't impress; it alienates. We're all busy, and we all have limited attention spans. FOCUS your message and never forget: Brevity is clarity.

In business communication, the same rule applies whether you're trying to sharpen your presentation skills or writing skills. Keep your audience or readers uppermost in your mind -- stifling the urge to pontificate -- and they'll be there with you. The last thing you want them to do is examine the insides of their eyelids when you're halfway through your speech.

Of course, keeping it concise isn't necessarily the easiest way. Many times I recall returning to the newsroom as a reporter with a notebook full of facts and juicy quotes from a homicide scene or a contentious city council meeting, only to hear my editor say: "We're putting it on the front page, but keep it short. We've only got 10 inches for it."

Ouch, I'd think. I don't have time to write short. Now I have to decide what NOT to use. But remember: It's worth it. Abraham Lincoln's Gettysburg Address was 278 words, and it took him only six or seven minutes to deliver the magnificent 701-wordSecond Inaugural Address. No, you're not Lincoln. But you are capable of distilling your thoughts and stifling your ego.

Second, I've got some advice for anyone frightened at the prospect of stand-up business communication, meaning a presentation or a speech: Think about it as a conversation between two intelligent people who care about effective communication. That way, you're not an actor all alone up there on a stage. Instead, you're in a dialogue that takes on energy and depth thanks to partners who listen and work with you.

In a conversation, avoiding eye contact would be rude, wouldn't it? So why would you lower the lights and keep turning away from your listeners to look at a PowerPoint presentation on a screen behind you?

Any good conversation is two-way, a give-and-take, a natural form of effective communication skills thatbenefitsboth parties. Of course, with a speech, you have to start out by doing most of the talking. But everything you say should be directed at encouraging questions from audience members and a conversation among them. If you start by standing up and speaking, then find yourself facilitating a lively discussion, congratulate yourself. You can add public speaking to your growing list of communication skills.

Quality Time With Some Talking Seals

Not long ago,I did some writing training and presentation skills training for seven bright young SEALs, the Navy equivalent of Special Forces. When they're not "operational" in South America or Bosnia or Afghanistan or Iraq, these seven guys test new weapons and tactics at the Naval Special Weapons Development Group in Virginia Beach, Va.

Having covered the Pentagon for Business Week magazine, my expectations were low when it comes to military writing skills -- jargony, acronym-clogged, even pompous-sounding language. I was in for a pleasant surprise. To be sure, the SEALs were a bit wordy, but they quickly grasped the key to any workplace writing: Get to the point. Tell me what you want. Persuade me to adopt a new policy or spend money, analyze a complex situation, or explain a new development. Then tell me why I should be interested, what's in it for me. From there, you support that idea with details.

What's more, respect me, and all readers, by being concise. Quoting the English poet Robert Southey: "If you be pungent, be brief; for it is with words as with sunbeams -- the more they are condensed the deeper they burn." That's quite a leap from modern-day elite warriors to a Romantic Age poet, isn't it? Still, it's all about deploying the language we share to achieve effective communication, using words wisely and economically and with conviction.

I heard something else from the SEALs that makes me think all is not lost when it comes to military writing today. Their superiors have introduced them to a writing organization concept called "bottom line up front." Makes sense, doesn't it? Get to the point. Unfortunately, that leaves us with the acronym BLUF. I wonder if the powers-that-be would like to rephrase that.

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Home > Management > Dave Griffiths > Demonstrating Presentation Skills Without Jitters And SEALs Who Care About Effective Communication Training
Article Tags: abraham lincoln, attention spans, brevity, business communication skills, clarity, couple reasons, ego, eyelids, gettysburg address, homicide, jfk, john f kennedy, lincoln, newsroom, presentation skills, public speaking, rear end, second inaugural address, vocabulary, writing skills
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About the Author: Dave Griffiths
RSS for Dave's articles - Visit Dave's website

Dave Griffiths is a free-lance writer and editor who travels widely to do business writing training and media relations and presentation skills training for clients ranging from the U.S. Coast Guard to the Red Cross to the Department of Homeland Security to the Veterans Administration to senior executives at a variety of federal agencies to businesses that need help with technical writing and written sales proposals. His professional background is journalism, having reported for the Kansas City Star and covered national security for several publications, including Business Week magazine. After leaving Washington, Dave was a member of the Penn State journalism faculty for six years. He has a degree in English from the University of Virginia and a masters in journalism from the University of Missouri. Dave served as a U.S. Army field artillery officer in Germany and Vietnam. He lives with his wife and two sons in a small town in Maine, where he publishes a municipal newsletter. Dave also chairs a school board. His website is www.davegriffithscommunications.com

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Dashed Line

More from Dave Griffiths
Effective Business Communication Counts On Lean Writing Skills
Effective Business Communication and Writing Skills Can Lead To Greater Productivity
Email Business Communication Is Convenient But Still Demands Carefully Honed Writing Skills
Business Writing Effective Communication Skills Need Not Be Pompous
Effective Communication Presentation Skills Are Stifled By PowerPoint


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