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Perfecting Workplace Communication Skills – Written Communication

Guest post by: Pramila Mathew

Article Overview: Communication in the workplace is considered to be one of the most desired skills. Written communication in the workplace, or business writing, is of many types, and can include report writing or even a simple email. This article describes various methods to perfect the art of written communication.

Perfecting Workplace Communication Skills – Written Communication

Written communication, otherwise known as business writing in workplace parlance, enables transmission of information in a uniform manner and provides a permanent record of communication for future reference. Improving writing skills is very sought after amongst organizations today. The medium of transfer is an important tool in the business world, where all information is conveyed. As it serves as a formal mode of communication, it is imperative that it is done in a manner that is professional, yet clearly understood by all.

Important Aspects Of Effective Written Communication:

1. Writing the A-B-C Way

Effective business writing, as with verbal communication, is best summed up with the A-B-C of communication, abbreviated as follows:

A - Accuracy

B - Brevity

C - Clarity

a) Accuracy

• A very effective method that I always follow to ensure accuracy is giving my work ‘the benefit of the fresh eye'. As the author of your work, it would be hard to detect factors such as the flow of ideas and answers to essential questions. Getting someone else to read through your written work will provide you with the readers' perspective.



• You need to check whether your work is grammatically accurate and that formatting is adhered to. This is one of the most important post-writing tasks that you need to do. Many times, this is what difference between a readable piece of work and a bad one.

b) Brevity

• Writing in the proverbial ‘beating-about-the-bush' should be avoided. You can enhance your writing by formulating rough drafts and then cutting down to length, depending upon your ideas.

c) Clarity

• Always ensure that you format your work using the various computer office tools available. MS Word and Open Office Writer are popular tools used for this purpose.



• Write in paragraphs that are short and convey a single thought that is briefly explained.



• Bulleting your sentences and maintaining lists improves readability and helps keep your ideas short and simple to read and understand.

2. Using words that are easy to understand

Always explain your work in words that are easy for the reader to grasp and understand. This does not mean explaining everything to the bare essentials, but keeping your work simple in a way that can be understood by the layman.

3. Always keeping your goal in mind

If you lack a substantive goal, your readers can easily lose interest in your message. The rule of the thumb here is: start with an idea, and end it with the same.

To conclude, always remember to look at your writing from the perspective of the reader. This way, you will always succeed in communicating exactly what you intended in an effective manner. Hone your writing skills keeping these tips in mind, and you will have made a lasting impact on all those who read your work.

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Article Tags: BUSINESS WRITING, BUSINESS WRITING TECHNIQUES, BUSINESS WRITING TRAINING, Communication Skills Training, IMPROVING WRITING SKILLS, WRITING SKILLS TRAINING



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