Free Download - What You Should Learn From Union Organizing By Rick Maurer
It is hard to imagine an
organization with an unwarranted union. Scratch the surface of glossy, smiling
faces on the annual reports and far different pictures of what is going on are
often found.
Once again, Wal-Mart is crying foul
about organizing at their company1.
This has been occurring at Wal-Mart for a very long time. It seems as though
Wal-Mart should have learned a lesson or two along the way, but it appears that
they have not. Their approach continues to be to fight the union.
“And if I were a leader in that
company, I might fight as well,” says Rick Maurer, President of Maurer and
Associates, Inc. and bestselling business book author. “But I would be missing
a far more important point if I did. People just are not happy.”
Managers in organizations often
wrongly say, “All those gripes happened a long time ago.” Workers do not
stupidly risk losing their jobs over issues that have already been resolved.
They are motivated by self-interest, just like leaders.
Maurer’s experience suggests that
unions exist due to repeated failures of management to listen and respond to
the voices of workers and lower-level managers over a span of many years.
Leaders who have the courage to listen to complaints and seriously try to make
things better can begin to build a workplace that matches the PR-spin of their
annual reports.
Without
discrediting Wal-Mart, the size of the company and the repeated public disputes
against organizing provide a valuable object-lesson for the rest of us. Consider
yourself fortunate if you currently work in a union environment, as union
leadership is often willing to speak the truth to those in positions of
power on your behalf.
_____________
References
1Maher, Kris; Zimmerman, Ann. “Union Intensifies Efforts to Organize Workers at
Wal-Mart.” The Wall Street Journal. 17
April 2009. Page
A4.
Linda Richardson
Linda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.”
Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine.
Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com
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Rick helps people lead Change
without Migraines™. Many
organizations including telecoms,
healthcare, aerospace, non-profts,
and government have applied Rick's
unique approach to managing
change. His opinion has been
sought by NBC Nightly News, CNBC,
BBC, Fortune, The Wall Street
Journal, USA Today, Industry Week,
The Economist, New York Times, Fast
Company, The Washington Post, and
Investor's Business Daily. He has
written many books including
Beyond the Wall of Resistance and
Why Don't You Want What I Want?
You can access many free tips for
leading change at his website:
www.rickmaurer.com
Rick Maurer is a Silver author on EvanCarmichael.com
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