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Gregory Smith Articles
| Guest post by: Gregory Smith |
Creating a Great Place to Work Improves Job Satisfaction - Click To Read Article
As the economy rebounds businesses are focusing on making their organizations better places to work. They are realizing if employees and managers are unhappy, they are going to leave. Pay and benefits are important, but many people are choosing happiness, meaningful work and job satisfaction as the most important criteria as to whether they stay or go.
Great Customer Service is About Making Your Customers Say “Wow!” - Click To Read Article
Good customer service is expected, but customer loyalty is the goal. No matter what kind of business you manage, customer loyalty is critical. You don't want your customers to be merely "satisfied," you want them to be loyal - to be excited about your business. You want them to come back to you over and over again, not to your competition.
Get Fired Up! How to Accelerate Organizational Performance and Improve Job Satisfaction - Click To Read Article
The new realities of this economy have challenged business executives at all levels. Uncertainties about the economic recovery, increasing government involvement, rising health care costs, and the motivation of the workforce have placed management in a complicated and tenuous situation. While the challenges seem endless, one of the biggest issues executives face is how to improve performance as well as keep the workforce engaged and maintain a high level of productivity.
Exterminate Boring Meetings by Using Team Building Exercises and Meeting Icebreakers - Click To Read Article
How many meetings have you been to that are just the same old thing -- boring gatherings you cannot wait to leave. Most meetings are poorly managed and non-productive.
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About the Author: Gregory Smith RSS for Gregory's articles - Visit Gregory's website Greg Smith's cutting-edge keynotes, consulting, and training programs have helped businesses accelerate organizational performance, reduce turnover, increase sales, hire better people and deliver better customer service. As President and founder of Chart Your Course International he has implemented professional development programs for thousands of organizations globally. Greg is listed in Harvard University's Profiles in Business and Management: An International Directory of Scholars and Their Research. The Human Resource Executive Magazine selected him as one of the nation's Top-Ten "Rising Stars" in Human Resource Management. He has authored nine informative books including his latest book Fired Up! Leading Your Organization to Achieve Exceptional Results. He lives in Conyers, Georgia. Sign up for his free Navigator Newsletter by visiting http://www.ChartCourse.com or call (770) 860-9464. Click here to visit Gregory's website   Creating a Great Place to Work Improves Job Satisfaction Get Fired Up How to Accelerate Organizational Performance and Improve Job Satisfaction Exterminate Boring Meetings by Using Team Building Exercises and Meeting Icebreakers Great Customer Service is About Making Your Customers Say Wow |
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