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Christy’s Laws of Information Technology Leadership Law #2: Technology needs to be tied to business goals and results
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| Guest post by: The Osborne Group |
Article Overview: Law of Information Technology
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Christy’s Laws of Information Technology Leadership Law #2: Technology needs to be tied to business goals and results
There are good ways and bad ways to make decisions around technological change.
Bad technology decisions get made when they are tied to somebody’s
pet project, or as a kneejerk reaction to some business or technology
failure, or when an IT executive can’t articulate the business value of
an investment, to name a few.
So here’s a thought – let’s align IT business plans with organization business plans. So
every project that the IT team wants to do is examined and success
defined in the context of which tactics and strategies it enables.
What happens when we do this?
- Clear business sponsorship for IT projects. If the operations manager understands that to achieve his goals (and get his bonus) he needs a technology solution implemented, he will fight for it and support it.
- Clear business direction for the IT team. The solution has a clearly defined pressing set of outcomes needed, the team knows why this is important, and can make day-to-day decisions with an appropriate context.
- Clear implications when business goals and priorities change. Cost cutting exercises show direct implications for the business (if I stop work on this project, we won’t be able to deliver this business goal).
- Clear communications about projects and activities in language that all business leaders can understand.
- Clear evidence of contribution of the IT team to the overall organization results – so the CIO gets her bonus, and team members are appropriately rewarded for their contributions.
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About the Author: The Osborne Group RSS for The Osborne Group's articles - Visit The Osborne Group's website The Osborne Group has been helping organizations succeed since 1993. Based in Toronto, Ontario, The Osborne Group provides a wide range of professional interim management, project management, and coaching and consulting services to small and medium enterprises, not-for profit organizations, and the public sector. Click here to visit The Osborne Group's website The Energy Debate Earth Rising Sustaining Conversion to Sustainable Energy Sources Is My Time More Valuable Than Yours Networking |
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