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James Simone Articles
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| Guest post by: James Simone |
Zombies or Talking Heads: Matching the Message to the Trainee - Click To Read Article
Elearning is a subset of marketing communications, and requires the same discipline of matching target consumer behavior with the message to increase adoption rates. So, just like an advertising campaign, before launching an elearning program, know your target demographics and their preferences to determine your best thematic approach to assure the stickiness of your message: zombies, talking heads, or an interactive approach.
After Your Engagement Survey: 24 Considerations to Turn Insight Into Action - Click To Read Article
Conducting an engagement survey is a good start. The value in the exercise though, comes in the action and dialog that follows the survey. The conduct of the survey should be considered a promissory note to your staff: they've delivered candid feedback - it's your turn now to deliver the data, and a plan for improvement.
Confirmation Bias and Groupthink - Click To Read Article
Look for glass ceilings in your company as likely indicators of a confirmation bias at work. By adopting the "it's this way for a reason" approach, you'll challenge those reasons with objective data, begin to identify root causes, blast beyond groupthink, and begin building real change strategy.
FDR and Employee Engagement - Click To Read Article
If you have yet to awaken to the possibility and price tag of a demoralized work force (or even a partially demoralized work force), the results of an employee engagement survey will likely surprise you, and will power you to make real change in your business.
Quick Quiz: How are decisions made at your firm? - Click To Read Article
When combined with other macro-level indicators of the health of a firm, understanding of decision-making style provides both executives and OD consultants with data to zero-in on hot spots for either removal or targeted improvement activities.
Michael Scott, Motivation, and Just Listening - Click To Read Article
Performance Improvement too often gets pigeon-holed as either an HR or operational function. While there is a wealth of sales and marketing literature available, the fact remains that sales is the lifeblood of any business, and marketing is the vital strategic connection for business growth. Not providing performance management resources in these areas is simply not an option.
Mr. Spencer - Click To Read Article
Corporate performance can be enhanced by improving the coaching ability of the leaders, managers, and supervisors of the firm. This article presents five behaviors of effective coaches in a corporate context.
Dropped Balls - Click To Read Article
If your company is still talking in terms of performance appraisal, there is a very good chance that balls are being dropped: opportunity is being missed, employee engagement is not maximized, turnover is higher than it needs to be, profit may not be maximized. Think instead in terms of performance management and realize substantial rewards.
Drucker, Culture, and Safety - Click To Read Article
The Safety Culture Index is compiled from a 41-question survey that will help managers assess just how effective their workplace culture really is at preventing accidents. It helps managers to zero-in on, and implement improvement plans against the specific areas that require attention to reduce culture-spawned safety risks.
Communications and Safety Culture: I heard it through the grapevine. - Click To Read Article
A grapevine scenario could be triggered post-accident, if appropriate information (status of the injured, corrective action planning, etc) is not given to staff on a timely basis.
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About the Author: James Simone RSS for James's articles - Visit James's website President of Caffeine Performance Management, a leading performance improvement firm, that provides a mix of counsel, coaching, and technology to achieve client performance improvement objectives. Our performance improvement plans have been designed to align with Lean principles to help our clients realize their performance improvement targets...faster. Caffeine\\\'s services and tools are specifically designed to help managers zero-in on and positively influence the staff behaviors that are important to the profitability of their business. Caffeine\\\'s technical core is anchored by: - Learning Lab© - a learning management system that enables site-authoring of performance improvement courses. - IncentiveDesk© - a robust employee engagement program that includes a crowdsourcing business case builder and a site-controlled points-based incentive program that allows our clients to introduce rewards into the mix - ListeningPost© - the survey service that helps identify performance improvement opportunities related to employee engagement, customer satisfaction, safety, or an number of customizable issues Our consultants bring industry specialization, post-graduate training, years of experience, and a complete dedication to their client\\\'s success. They provide both macro- and micro-level performance improvement plans and counsel, and operate within the strict ethical guidelines of the International Society for Performance Improvement. Click here to visit James's website Dropped Balls Drucker Culture and Safety After Your Engagement Survey 24 Considerations to Turn Insight Into Action Zombies or Talking Heads Matching the Message to the Trainee Mr Spencer |
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