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An Inside Look at The Steve Jobs Way

Guest post by: Andy Marken

Article Overview: We know we don't often talk to you about book reviews but then it is seldom we read a book that is of widespread interest to our mutual audiences. As we note we're not Apple/Jobs fanboys but OMG we respect what they've done and in fact we're "a little" envious that they: - seem to do it so well so consistently - get more coverage by "accident" than the rest of us get by working hard for it Several years ago we were in a meeting at HP and asked the product manager who they tracked most closely and listed off the usual PC suspects. They surprised us by saying no they watched Apple very closely. They do it right 90++% of the time and when they missed they really missed and recovered so quickly they didn't seem to miss a step. So even then they were the ones to watch...today its even more mandatory.

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An Inside Look at The Steve Jobs Way

There are two classifications of books we really enjoy reading/studying - history and business management. But it's tough to put Jay Elliot's The Steve Jobs Way into either of those categories, just as it is almost impossible to put Steve himself into a standard business management classification.

Lots of people have tried and continue to try because we've met academics, scholars, researchers who have spent a good part of their careers examining his companies and him with a telescope (getting up close and personal to do this is almost impossible).

Sure, Guy Kawasaki did a pretty good job during his few years with Apple; but getting a first-hand view/analysis from someone who spent years with Steve and the management team is a rarity. One we couldn't pass up.

We're not an Apple/Jobs fan boy, but you have to admire the naivety of Steve and Woz to think they could make Apple into something different, something special and ...well, achieve it with such awesome global success.

Sure, we realize that the image of both Apple and Jobs are carefully cultivated, nurtured and protected; but it's consistent, it works, it's backed by substance.

It's an image that you have to simultaneously love/hate and do your darndest to try and figure out how one company, one person can attract and mesmerize mobs of people (customers) even when they stumble.

We were anxious to see what was behind the curtain because while the Valley is known for its global contributions, there are also some very interesting, very quirky, very brilliant people who make things happen.

Credible Author

Jay Elliot, now CEO of Nuvel, a multi-product software firm, had the kind of up-close and personal day-to-day relationship with Jobs that gives you that insider's view. But if you're expecting to get a bunch of dirty linen secrets, you're out of luck.

Instead, Jay simply gives you an up-close, personal look at the man and a glimpse of his thought/action processes that puts that finishing touch on products people will fly half way around the globe for and stand for hours in the rain.

We felt Jay's book would give us a better understanding of the inner-workings of Jobs and the company. After all, he served as senior VP of the company for a number of years and was escorted out of the building three months after John Sculley and the board unceremoniously gave Steve his pink slip. During that time, the company grew from $150M to more than $3B.

Jay, whom we've known for years, has always been a student of management style/techniques and came to Apple well qualified. Before joining the company, he was a senior manager at IBM's disk drive business and director of Intel's California group, working directly with another Valley legend, Andy Grove.

The Steve Jobs Way is an easy-to-read and very interesting trip through Job's very remarkable career. Jay takes you from the early days of the remarkable Apple II and their very successful Mac to his gut-wrenching fall from grace and unceremonious - and uncool even in the Valley - departure from the company that was such a part of his DNA.

Jay gives you a great look at Steve as he poured time and money - lots of money - to build a second insanely great company, Next. His sale of Next to Apple and his return to the company as well as his involvement in Pixar giving you an even greater appreciation for his uncanny design sense, market acumen.

Design, Engineer

You come to respect not only his love of technology but his ability to marshal support and get the best from cognitively skilled engineers. As you probably know, engineers only follow bosses who love technology and really respect those who can take their ideas and turn it into a product that sells.

That's an ability that very few managers possess and has led to the demise of some great technical idea/companies. But Jobs has had and still has that special ability.

Anyone who has seen Steve in action on stage finds it hard to believe how he can carry the audience with him to the promised land. Jay takes you behind the stage, giving you a glimpse into the Steve Jobs few, if any of us know.

By interviewing some of the key people in Apple's history, he explores Jobs' management and leadership principles to get a better idea of how it works and how you might be able to apply some kernels his experience for your own business activities.

Even if you don't have aspirations of duplicating his string of successes including the Mac, iPod, iPhone, iPad and iCloud, you can study Jobs principles and the thought processes that drove Jobs and Apple to deliver insanely great products. Products that you admire and lust for if you're an ordinary person, products you really hate if you're a competitor.

Along the way Jobs has changed the way we work, play, produce, consume content and communicate.

It's like watching Steve making a presentation...you feel it's just the way things are supposed to be done. But as Jay points out, no one works harder to make it look so effortless, so natural.

Oh and...One More Thing. Get two copies - one for your enjoyment, one for your boss!

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Home > Marketing > Andy Marken > An Inside Look at The Steve Jobs Way >
Article Tags: academics, brilliant people, business management, curtain, darndest, fan boy, glimpse, global success, good job, guy kawasaki, management team, mobs, naivety, personal day, product software, rarity, software firm, steve jobs, telescope, woz

About the Author: Andy Marken
RSS for Andy's articles - Visit Andy's website

G. A. "Andy" Marken President Marken Communications, Inc. Santa Clara, CA Andy has worked in front of and behind the TV camera and radio mike. Unlike most PR people he listens to and understands the consumer’s perspective on the actual use of products. He has written more than 100 articles in the business and trade press. During this time he has also addressed industry issues and technologies not as corporate wishlists but how they can be used by normal people. He has been a marketing and communications consultant for more than 30 years involved in the wild early days of the Internet/Web, heyday of the videogame industry and the maturing professional and consumer video industries. His experience includes years with Internet pioneer CERFnet, TCG and AT&T. Andy has worked in the software, Web 2.0, video and storage industry with Panasonic, Philips, Dazzle, Atari, NTI, ADS Tech, Pinnacle Systems, CyberLink, InterVideo, Ulead and Verbatim.

Click here to visit Andy's website
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Related Forum Posts
Re: What If Steve Jobs Hadn't Returned To Apple In 1997? Re: What If Steve Jobs Hadn't Returned To Apple In 1997? - Thanks for sharing with us Yinko. Steve Jobs is definitely a visionary. Not only his products are innovative in a technological sense, but he's managed to turn a tech-company's products into a lifestyle.... a lifestyle!! [quote:zfqoq43n]Fast Forward to today. Apple has the sexiest products in the business: iMacs, Macbooks, iPhones, iPods and more.[/quote:zfqoq43n] I think not only tech would be different (music players and phones), but ways we can think of marketing and branding. What Steve Jobs did was of course no easy task for the smaller businesses, but he did start somewhere. What I did not know was that Apple is worth about as much as Google. How do you think Apple accomplish what they did? In terms of strategy wise? If you could advice Steve on one thing, what would it be?
Re: Citizen Journalism: There's no such thing Re: Citizen Journalism: There's no such thing - This clearly shows that if Steve Jobs sneezes the price of the stock will drop. Since Apple is a great company why do they have to link the rise and fall of the stock to one man? So eventually when Steve passes on what is going to happen to Apples stock?
Re: Are you getting an iPad 2? Re: Are you getting an iPad 2? - @GT - we can talk more about it once I get one and I'm happy to answer any questions to see if it might fit your lifestyle. @Yinka - Sorry, no payment from Steve Jobs... I wish!
Re: What are the top videos for entrepreneurs on YouTube? Re: What are the top videos for entrepreneurs on YouTube? - I've seen the Steve Jobs video a few times and it is a great one. Off to watch David's suggestion right now. Thanks guys! I'll try to find one of my own to add to the list.
Re: Citizen Journalism: There's no such thing Re: Citizen Journalism: There's no such thing - [quote="ideasuniversity":2zpdpyk9]This clearly shows that if Steve Jobs sneezes the price of the stock will drop. Since Apple is a great company why do they have to link the rise and fall of the stock to one man? So eventually when Steve passes on what is going to happen to Apples stock?[/quote:2zpdpyk9] That's a very good point. He needs to appoint a successor now or in some way affirm that the company will exist even if he goes under!


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