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In the Line of Fire

In the Line of Fire

A few times in our life we’ve looked at a book and said, “No, I’ll wait till the movie comes out.”

That’s the wrong thing to say about Jerry Weissman’s In the Line of Fire. We received the video DVD for review and that drove us to the book. In our neck of the woods, Weissman is one of the first “go-to guys” firms turn to if they want to get their executives prepared to answer the tough questions from the press, investors, analysts, underwriters, customers, business partners.

In other words in about any situation.

The DVD which we reviewed first is an excellent and detailed analysis of what is done right and wrong with high visibility examples that most of us can recall.

He includes video clips from major political debates, press conferences and interviews including segments from the 2004 Presidential debates; President Reagan, Bill Clinton and Colin Powell press conferences as well as General Schwarzkopf’s press events.

Remember the presidential debates of 1992 that became the turning point for then President Bush’s standings in the polls compared to Clinton’s? Remember how Vice President Gore took Ross Perot to task regarding NAFT on the Larry King show? Recall how elegantly and effortlessly Powell responded to questions from the D.C. press corps?

Weissman discusses what is going to take place in the video, shows the video clip and analyzes the interaction. Depending on the example there is always an “ah ha” you say to yourself as you see the best and worst examples shown.

The video does an excellent job of bringing the book to life by giving you a solid foundation for the dynamics of question and answer sessions in any environment and outlines the complete Q&A cycle. Liberally sprinkled with video clips that clarify and emphasize the points, the video is an easy way to educate your management while entertaining them.

In fact we have already used the DVD on six occasions – five times for clients and one for our own staff.

We have to warn you though that there is a downside to watching the DVD. After watching the video you impulsively want to go out and buy the book to see what you have missed. We did and so far six of the people who watched the video have done the same.

The video is excellent. We fully plan to watch the video every four – five months just to hone our presentation and editorial response skills. Clients have similarly found the DVD useful because they know Weissman has worked with hundreds of CEOs and executives including the heads of Cisco Systems, Yahoo!, Dolby Labs and other companies.

Fast and easy to read, In the Line of Fire is not only very informative but has insights and information business executives can put to good use whether they are selling a product or service to a customer, responding the industry analysts and members of the press or interviewing job applicants.

This is not a corporate how-to spin book but rather how to enable any executive to not just tell the truth but to tell it in a positive, proactive way to blunt even the most antagonistic interviewer. It is interesting and illuminating to see how Weissman can help turn even the most awkward situations to the presenter’s advantage.

Even though most executives subconsciously know that everything – your statements, mannerisms, facial expressions and voice tone – have an effect on how people receive your message; the book and DVD reinforce the points. Perhaps that is why we have watched the video alone and with others so many times to improve the way we respond to people and how we critically examine what and how others respond.

We all say we’re listening to others but Weissman shows the difference between listening and active listening, he details how to synthesize the question down to its core element so that you can not only retake the floor but control the information flow so the individual asking the question is satisfied with the response he or she has received.

While you may not have aspirations of being President of the United States and may never be appointed Secretary of State, he uses these examples to show how even the most awkward and challenging situations can be managed, controlled and used to your advantage. Suddenly you understand that these are just ordinary individuals who have been put in extraordinary situations and have come away unscathed.

The book and video are important tools that can help anyone who wants to do more to analyze and develop improved presentation and response techniques. There are always going to be what you may think are stupid questions or the antagonistic individual. How you handle and take control of the situation determines if you can truthfully become an excellent communicator.

In the Line of Fire gives you the tools and tactics you need.

We only recommend that you get and read In the Line of Fire as well as watch the video if you have to answer questions from your boss, your customers, the public, the press or business partners. You don’t have to get them both but at the very least get the DVD and watch it some evening instead of the stuff the networks and stations send to your TV set.

It is not only entertaining but you’ll learn something !!!

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In the Line of Fire - To learn more about this author, visit Andy Marken's Website.

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Leanne Hoagland-Smith
Are your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website


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Andy Marken
(Visit Andy's Website) G. A. "Andy" Marken President Marken Communications, Inc. Santa Clara, CA Andy has worked in front of and behind the TV camera and radio mike. Unlike most PR people he listens to and understands the consumer’s perspective on the actual use of products. He has written more than 100 articles in the business and trade press. During this time he has also addressed industry issues and technologies not as corporate wishlists but how they can be used by normal people. He has been a marketing and communications consultant for more than 30 years involved in the wild early days of the Internet/Web, heyday of the videogame industry and the maturing professional and consumer video industries. His experience includes years with Internet pioneer CERFnet, TCG and AT&T. Andy has worked in the software, Web 2.0, video and storage industry with Panasonic, Philips, Dazzle, Atari, NTI, ADS Tech, Pinnacle Systems, CyberLink, InterVideo, Ulead and Verbatim.

Andy Marken is a Platinum author on EvanCarmichael.com
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