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Media Training 101

Media Training 101

Reviewed by G.A. “Andy” Marken
President
Marken Communications Inc.
andy@markencom.com


We received our double degrees in radio and TV and journalism. With client managers and executives we’ve attended four media training courses in the past eight years. And the list could go on but the point is what can some former journalist turned consultant write that will keep us interested, educate us and assist us in our professional activities?

To our chagrin and delight, Media Training 101 is one of the very few books we believe every public relations professional should have in his/her library and the one book they should encourage every executive in their organization to read.


The book’s title – Media Training 101 – is one of its disarming strengths. How could a “freshman course” frighten or challenge you? This is something any CEO, senior or middle manager knows he or she could skate through in no time at all. There is nothing to worry about. It’s only a 100-level course?

Wrong!

The book makes you think. It makes you examine every aspect of how you interact and respond to the media whether you’ve been in the profession for many years or you’re preparing for your first position. More importantly it provides a viable; easy to follow roadmap that any executive can follow and benefit from.

The challenge is getting them to take the book and read it thoroughly. Any executive who has risen to a position of responsibility and authority knows he or she can handle the press regardless of the situation.

After all we have all seen how easily technology managers like Bill Gates, Steve Jobs, Andy Grove, John Chambers, Carly Fiorina and others handle their interviews. Your CEO and executive team have been in the business just as many years. They know how to think strategically, answer questions and talk so there is little they can gain by really reading, digesting and analyzing Ms. Stewart’s book. The difference is that all of the executives just mentioned have taken extensive media training. They constantly seek out constructive analysis of every significant media encounter.

Even with all of our training and practice we’ve always kicked ourselves for leaving out the best sound bite that would have completely turned the interview in our favor. We’re certain that all of these executives have the same postmortem problems.

Your executives may not be able to budget for permanent media training – and retraining – for the firm’s senior members, but a few copies of the book circulated by your CEO to the managers followed by a half-day discussion/analysis can put everyone on the right track.

There is no sure fire, easy way for public relations people or their managers to work with the media. Even if your company is publicly held few of your encounters will be adversarial. But every interview represents an open opportunity for you to enhance your company’s image and market position.

Ms. Stewart points out the deadly interview pitfalls. She outlines how you can control a crisis and how you can use common journalism interview tactics to your advantage. She provides general guidelines on how to develop your key message points and then ensure you get them across in a clear, concise and effective manner.

Drawing on her years of experience as a reporter with USA Today, she helps you understand the way journalists think and the types of information they believe is news as well as the information that isn’t newsworthy. Best of all, she lays out clear, concise guidelines on the ten things you never say to a reporter.

Even if you begin reading Media Training 101 as we did – with the full knowledge that there will be little you can gain from Ms. Stewart’s writings, you will quickly find yourself drawn into the book. This is a long way from a dry, memorize the answers textbook.

Instead reading the book almost feels as though she is leading you through the thought process of every tough journalist you have ever met. She lays out logical but proven strategies on how your organization can address crises situations, handle the interview in a responsible/responsive manner and achieve your objectives given all of the circumstances surrounding the crisis.

Ms. Stewart’s points are made effectively and her writing is easy to follow, almost entertaining while educational.

However, we believe what every reader will find most beneficial are the vignettes, anecdotes and actual case studies she includes at the end of every chapter. She presents the guidelines, gives you examples of what worked and didn’t work and then explains why it succeeded or failed.

Media Training 101 is a complete training and personal effectiveness evaluation tool that will help any public relations professional. More importantly, ensuring your management team has read the book two or three times will make it a lot easier for PR people to ensure their company and management emerge from the interview with few or no bruises.

Get a copy of Media Training 101 for your personal library and a copy or two for your corporate library. For optimum results…have your CEO route the book to his or her executives with a friendly note that he or she encourages them to read the book and pass it along.





Media Training 101 - To learn more about this author, visit Andy Marken's Website.

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John Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website

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About The Author


Andy Marken
(Visit Andy's Website) G. A. "Andy" Marken President Marken Communications, Inc. Santa Clara, CA Andy has worked in front of and behind the TV camera and radio mike. Unlike most PR people he listens to and understands the consumer’s perspective on the actual use of products. He has written more than 100 articles in the business and trade press. During this time he has also addressed industry issues and technologies not as corporate wishlists but how they can be used by normal people. He has been a marketing and communications consultant for more than 30 years involved in the wild early days of the Internet/Web, heyday of the videogame industry and the maturing professional and consumer video industries. His experience includes years with Internet pioneer CERFnet, TCG and AT&T. Andy has worked in the software, Web 2.0, video and storage industry with Panasonic, Philips, Dazzle, Atari, NTI, ADS Tech, Pinnacle Systems, CyberLink, InterVideo, Ulead and Verbatim.

Andy Marken is a Platinum author on EvanCarmichael.com
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