The Anatomy of Buzz Revisited - Book review
The Anatomy of Buzz Revisited - Book review
Rosen wrote the first edition of real-life lessons in word-of-mouth marketing way back in the dark ages of the marketing phenomenon – 2000.
At the time we first reviewed The Anatomy of Buzz we thought it was a book that should be on every marketing and communications person’s desk if he or she wanted to efficiently and effectively build a strong following for their company and their product.
Read the same book again – we did – boy you have to wonder how clueless the author could be as you look at today’s social media landscape.
We weren’t very optimistic when we received the sequel.
Fortunately we didn’t simply put the review on the back burner until we found time to read Buzz Revisited. This isn’t one of those tired rehashes of the topic. Rosen didn’t put more lipstick on the pig. This is a whole new pig.
A word-of-mouth pioneer, Rosen brutally cannibalized the first edition (about 2/3 of the book is new) keeping only the most pertinent concepts and case studies that are valid in today’s environment and will probably be credible in the future. The rest he left to historians to judge.
It doesn’t take many pages before you feel as though you’re looking into word-of-mouth/buzz marketing for the first time.
With Anatomy of Buzz Revisited, Rosen has compiled a wide range of fresh, interesting and extremely useful research to help us reach and influence target audiences. He has delicately balanced theory and real-life application case studies to help you quickly and easily understand how to develop your own new and unique word-of-mouth campaigns.
He spends considerable time and effort in drilling down into word-of-mouth promotion to help you understand how you can carry out your own campaigns but more importantly why the effort is working (or not). By understanding the why issues, you’re in a much better position to fine tune your efforts and activities and deliver the desired results.
Word-of-mouth and social media are becoming vital in today’s marketing mix because virtually everyone goes online to obtain information about brands they are interested in. According to research from Synovate, people increasingly use a wide range of tools worldwide:
- search engines – 46%
- online rating systems – 41%
- discussion forums – 40%
- blogs – 38%
- favorite sites – 26%
- personal home/start pages – 19%
- portals – 18%
- Friends – 34%
- Social networks – 13%
Each delivers an opportunity for word-of-mouth marketing communications.
A lot has changed since Rosen’s first version of the book and he clearly forces you to think long and hard about the present state of communications and what tomorrow holds for marketing and communications.
As Rosen points out, we have in many ways brought the marketplace into the company and the product/service development cycle.
It’s too late to cast them out and they have to be listened to!
Staying at the leading edge of word-of-mouth marketing, Rosen explains why social media is becoming such an important two-way communications tool for businesses and services as all types.
Firms benefit by:
- customer engagement
- direct customer communications
- speed of feedback/results
- learning customer preferences
- low cost
- brand building
- market research
- credibility of the “crowd”
- reach
- great lead/sales generation source
But all of this is theory and how-to education. The great thing about Rosen’s Buzz Revisited is the case studies and examples. They give you an clear, concise understanding of what was done, why it was done, the results and a peek behind the curtain as to why the effort succeeded.
The only problem in his effort is that he leaves you wishing you had done the project and wanting to be a part of keeping the word-of-mouth moving forward.
Well you can!
Get your hands on a copy of The Anatomy of Buzz Revisited and read it through in one or two evenings.
Then spend a couple of evenings in your home office or living room revisiting Rosen’s word-of-mouth marketing lessons and thinking about how you can help your organization improve its communications activities and results.
Then lay out your own plans.
Understand how SEO (search engine optimization) can help enhance your efforts and help you achieve your objectives.
We know today that the Web provides an overwhelming set of metrics that help you track your programs in almost real-time.
Rosen’s The Anatomy of Buzz Revisited is a great roadmap to ensure your company/organization and you move in the right direction.
######
The Anatomy of Buzz Revisited Book review - To learn more about this author, visit Andy Marken's Website.
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The Anatomy of Buzz Revisited – Emanuel Rosen, Doubleday; www.doubleday.com; February, 2009; 359pps; $15.95
Rosen wrote the first edition of real-life lessons in word-of-mouth marketing way back in the dark ages of the marketing phenomenon – 2000.
At the time we first reviewed The Anatomy of Buzz we thought it was a book that should be on every marketing and communications person’s desk if he or she wanted to efficiently and effectively build a strong following for their company and their product.
Read the same book again – we did – boy you have to wonder how clueless the author could be as you look at today’s social media landscape.
We weren’t very optimistic when we received the sequel.
Fortunately we didn’t simply put the review on the back burner until we found time to read Buzz Revisited. This isn’t one of those tired rehashes of the topic. Rosen didn’t put more lipstick on the pig. This is a whole new pig.
A word-of-mouth pioneer, Rosen brutally cannibalized the first edition (about 2/3 of the book is new) keeping only the most pertinent concepts and case studies that are valid in today’s environment and will probably be credible in the future. The rest he left to historians to judge.
It doesn’t take many pages before you feel as though you’re looking into word-of-mouth/buzz marketing for the first time.
With Anatomy of Buzz Revisited, Rosen has compiled a wide range of fresh, interesting and extremely useful research to help us reach and influence target audiences. He has delicately balanced theory and real-life application case studies to help you quickly and easily understand how to develop your own new and unique word-of-mouth campaigns.
He spends considerable time and effort in drilling down into word-of-mouth promotion to help you understand how you can carry out your own campaigns but more importantly why the effort is working (or not). By understanding the why issues, you’re in a much better position to fine tune your efforts and activities and deliver the desired results.
Word-of-mouth and social media are becoming vital in today’s marketing mix because virtually everyone goes online to obtain information about brands they are interested in. According to research from Synovate, people increasingly use a wide range of tools worldwide:
- search engines – 46%
- online rating systems – 41%
- discussion forums – 40%
- blogs – 38%
- favorite sites – 26%
- personal home/start pages – 19%
- portals – 18%
- Friends – 34%
- Social networks – 13%
Each delivers an opportunity for word-of-mouth marketing communications.
A lot has changed since Rosen’s first version of the book and he clearly forces you to think long and hard about the present state of communications and what tomorrow holds for marketing and communications.
As Rosen points out, we have in many ways brought the marketplace into the company and the product/service development cycle.
It’s too late to cast them out and they have to be listened to!
Staying at the leading edge of word-of-mouth marketing, Rosen explains why social media is becoming such an important two-way communications tool for businesses and services as all types.
Firms benefit by:
- customer engagement
- direct customer communications
- speed of feedback/results
- learning customer preferences
- low cost
- brand building
- market research
- credibility of the “crowd”
- reach
- great lead/sales generation source
But all of this is theory and how-to education. The great thing about Rosen’s Buzz Revisited is the case studies and examples. They give you an clear, concise understanding of what was done, why it was done, the results and a peek behind the curtain as to why the effort succeeded.
The only problem in his effort is that he leaves you wishing you had done the project and wanting to be a part of keeping the word-of-mouth moving forward.
Well you can!
Get your hands on a copy of The Anatomy of Buzz Revisited and read it through in one or two evenings.
Then spend a couple of evenings in your home office or living room revisiting Rosen’s word-of-mouth marketing lessons and thinking about how you can help your organization improve its communications activities and results.
Then lay out your own plans.
Understand how SEO (search engine optimization) can help enhance your efforts and help you achieve your objectives.
We know today that the Web provides an overwhelming set of metrics that help you track your programs in almost real-time.
Rosen’s The Anatomy of Buzz Revisited is a great roadmap to ensure your company/organization and you move in the right direction.
######
The Anatomy of Buzz Revisited Book review - To learn more about this author, visit Andy Marken's Website.
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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