The Power of We
The Power of We
For obvious reasons we also find more gratification out of reading books that align with our thinking than those who challenge our thoughts on the way the world in general and business specifically should run. For us The Power of We has the planets in perfect alignment.
Tisch heads up Loews Hotels and while he is a multimillionaire many times over, he seems to be a firm believer in the importance of cooperation throughout the organization rather than dictation from the top.
At times we believe that the book is a mixture of the actual way Tisch runs the multi-billion dollar company and the way he would like to operate if the world were perfect. But even if it is a roadmap it is worth reading because the “we are all in this together” approach seems much more effective than Trump’s “the Donald wants this to happen” approach.
Tisch’s basic premise is that for a company to succeed management must develop partnerships with its various publics – local communities, customers, shareholders and employees. In an entertaining fashion he discusses how company executives are required to periodically leave their offices and take on the frontline jobs – cleaning, cooking, serving and working the front desk.
In our opinion that’s an important step in the right direction for a guy who was born with a silver spoon in his mouth and really doesn’t have to “work” for a living, get his hands dirty and experience the challenges and opportunities of working with friendly and not-so-friendly customers.
But the duo – Tisch and Weber – don’t just focus on how Loews hotels executives make certain their people have the freedom and resources they need to do their jobs. The authors also provide very meaningful and useful examples of what other firms and executives do to ensure partnership management.
As fast as business markets and the world as a whole move’s today, it’s real easy to get caught up in the belief that “for us to win, you have to lose.” Tisch shares insights into how his business philosophy evolved and how the approach can be implemented in for-profit and non-profit organizations. The book doesn’t take the Pollyanic view of business though because at certain times decisions have to be made that – in management’s opinion – are in the best interest of the company and its investors. For example he discusses the fact that while the uniforms the hotel staffs wear are humiliating they probably won’t be changed because they provide a uniform image of the hotel to the consumer and they are inexpensive to clean.
Obviously complete partnering isn’t a perfect science or practice. But it can be a goal.
As Tisch and Weber point out in the book by practicing this partnership approach you can dramatically expand the availability of resources and talent to achieve your organization’s goals. The key is to have employees, customers, suppliers, governmental groups and shareholders take ownership of the goals so that they are no longer your goals but their goals.
Even if you are fortunate enough to already work in an organization that encourages and practices the power of partnerships, you’ll find Tisch’s examples – other corporate executives and his own -- interesting, insightful and at times extremely humorous.
Since we are constantly bombarded with “news” about the negative side of business, it’s a pleasant surprise to reaffirm that good corporations and good executives do exist and in fact thrive in today’s instant gratification world.
Tisch’s management approach is one public relations people need to pursue both internally and externally if they are going to be effective. Because of this, we feel The Power of We is a valuable book for people in our profession to read, digest and try to put some of the ideas into practice.
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The Power of We - To learn more about this author, visit Andy Marken's Website.
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We admit it; we enjoy and get more out of reading management books than we do books that discuss our profession. To us it’s more important to understand what our bosses are thinking than our contemporaries.
For obvious reasons we also find more gratification out of reading books that align with our thinking than those who challenge our thoughts on the way the world in general and business specifically should run. For us The Power of We has the planets in perfect alignment.
Tisch heads up Loews Hotels and while he is a multimillionaire many times over, he seems to be a firm believer in the importance of cooperation throughout the organization rather than dictation from the top.
At times we believe that the book is a mixture of the actual way Tisch runs the multi-billion dollar company and the way he would like to operate if the world were perfect. But even if it is a roadmap it is worth reading because the “we are all in this together” approach seems much more effective than Trump’s “the Donald wants this to happen” approach.
Tisch’s basic premise is that for a company to succeed management must develop partnerships with its various publics – local communities, customers, shareholders and employees. In an entertaining fashion he discusses how company executives are required to periodically leave their offices and take on the frontline jobs – cleaning, cooking, serving and working the front desk.
In our opinion that’s an important step in the right direction for a guy who was born with a silver spoon in his mouth and really doesn’t have to “work” for a living, get his hands dirty and experience the challenges and opportunities of working with friendly and not-so-friendly customers.
But the duo – Tisch and Weber – don’t just focus on how Loews hotels executives make certain their people have the freedom and resources they need to do their jobs. The authors also provide very meaningful and useful examples of what other firms and executives do to ensure partnership management.
As fast as business markets and the world as a whole move’s today, it’s real easy to get caught up in the belief that “for us to win, you have to lose.” Tisch shares insights into how his business philosophy evolved and how the approach can be implemented in for-profit and non-profit organizations. The book doesn’t take the Pollyanic view of business though because at certain times decisions have to be made that – in management’s opinion – are in the best interest of the company and its investors. For example he discusses the fact that while the uniforms the hotel staffs wear are humiliating they probably won’t be changed because they provide a uniform image of the hotel to the consumer and they are inexpensive to clean.
Obviously complete partnering isn’t a perfect science or practice. But it can be a goal.
As Tisch and Weber point out in the book by practicing this partnership approach you can dramatically expand the availability of resources and talent to achieve your organization’s goals. The key is to have employees, customers, suppliers, governmental groups and shareholders take ownership of the goals so that they are no longer your goals but their goals.
Even if you are fortunate enough to already work in an organization that encourages and practices the power of partnerships, you’ll find Tisch’s examples – other corporate executives and his own -- interesting, insightful and at times extremely humorous.
Since we are constantly bombarded with “news” about the negative side of business, it’s a pleasant surprise to reaffirm that good corporations and good executives do exist and in fact thrive in today’s instant gratification world.
Tisch’s management approach is one public relations people need to pursue both internally and externally if they are going to be effective. Because of this, we feel The Power of We is a valuable book for people in our profession to read, digest and try to put some of the ideas into practice.
########
The Power of We - To learn more about this author, visit Andy Marken's Website.
Like this article? Share it with your friends
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John PowerJohn Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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