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Lillian D. Bjorseth Articles



Lillian D. Bjorseth Articles
   

"Thank You" is an Ongoing Process - Click To Read Article
It's amazing how many people don't say "thank you" for referrals or in other business-related situations. Learn why everyone likes to hear those simple two words and how to do it.

Perfect the Art of Starting a Conversation - Click To Read Article
Learn how to start meaningful conversations that will make your memorable long after the interaction is over. Learn how to get off on the right foot and how to engage others to increase their comfort level. Learn, too, why "yes" or "no" questions are no-nos!

How to End a Conversation
- Click To Read Article
Have you ever gotten stuck in a conversation and wondered how to extricate yourself? Then this article is a must-read for you! Learn to do with professionalism and ease since your last words are as important as your first.

Want to Get Along Better With Others - Try the DISC Approach
- Click To Read Article
Ever notice how much of your business involves people? And, sometimes, they don't follow the script you have written for them! Learn how and what to do to achieve your results by understanding why others behave the way they do ... and how to react appropriately.

Phone Skills Still Important for Business Success - Part II
- Click To Read Article
Phone skills are still vital in this email age. Learn how to recognize and respond to others communication styles to achieve more effective results.

Business Cards - Small but Mighty Warriors
- Click To Read Article
Business cards are your corporate image and often the first impression someone has of you and your company. Use these small but mighty warriors to your advantage!

Phone Skills Still Important for Business Success - Part I
- Click To Read Article
In this email age, it's still vital to know how to communicate effectively on the telephone. Learn how to portray a professional image even when the other person can't see you.

Build a New Kind of Wealth - Social Capital
- Click To Read Article
To amass financial capital, you need to first build social capital. "Who" you know is far more important up front than "what" you know. Learn from a woman the Chicago Tribune calls a "networking expert" how to build your network of "knob turners", keeping in mind that you need to open doors for them as well.

How Long Since You Cleaned Your Personal Filter?
- Click To Read Article
Everyone has a giant filtering sytem made up of your needs, values, beliefs, knowledge, attitudes and experiences. Each of us also has a lot of "stuff" that clogs our filter. To communicate well, you need to periodically clean your personal filter just as you do your car and furnace filter. Learn how to do it!

Shhh! Listen, Don't Just Hear
- Click To Read Article
L:istening is our most used communication skill yet the least taught from kindergarten through college. Many people think they are listening when all they are doing is hearing, the first in a six-step hierarchical listening process. Read this article carefully so you don't make the same mistake!

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Dave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website

Accessible Business Consultants
Dave Turkin, President, of Accessible Business Consultants is a full service business consultant that has over 32 years of experience working with small-medium size businesses. Dave has designed and implemented numerous business and marketing plans, designed internal programs for accounting and operational procedures. He has analyzed businesses and prepared strategic plans setting budgets for growth, expansion and business restructuring. He currently sits on the Board of Directors of various corporations as an advisor. For many years he has been the Business Coach to many executives offering advice and guidance from old and established companies as well as new companies just getting started. Dave has the ability to analyze a business quickly and get a strong indication as to the necessary steps to improve operations, productivity and profitability. - Visit Accessible Business Consultants's Website

Anne Barr
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About the Author


Lillian D. Bjorseth
(Visit Lillian's Website)
Lillian Bjorseth helps you build a new kind of wealth - social capital - by improving your networking and communication skills. She's a speaker, trainer, coach and author who has benefitted tens of thousands of people nationwide through her customized people skills programs. Lillian believes that networking and good communication are the 21st century tools to build relationships that help increase sales and enhance careers. She urges large companies to embrace the concepts that small business has long used successfully. Her zest to have colleges and universities teach these skills has led her to develop one of the first online in-depth relationship-building series. She's author of "Breakthrough Networking: Building Relationships That Last", "52 Ways to Break the Ice & Target Your Market", andthe "Nothing Happens Until We Communicate" CD/workbook series. She's a contributing author to "Masters of Networking" and co-presenter of the "Marketing Boot Camp" DVD/workbook. Lillian was among the first in the world to become a certified DISC trainer. She was named a Great Woman of the 21st Century.
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