The Power of Thank You Notes
The Power of Thank You Notes
If you want to leave a lasting impression start sending them on a regular basis. The easiest thing to do is have some postcards produced with a relevant message on them. Carry them with you along with some stamps. Whenever you get the opportunity after someone has done something that deserves thanks, quickly write a postcard with a hand written personal note and put it in the mail.
This simple strategy will create immediate impact. People will remember you, they will be positively disposed to you and they will recommend you to others. Not a bad return for less than a dollar.
So when should you send a thank you note?
After a sales presentation or demo.
After a purchase.
After a prospect has spent time with you, even if the answer is no.
After you have been give a referral.
After someone does you a favour. This particularly effective for receptionists, secretaries and assistants.
After exceptional service.
Make it a habit you won’t be sorry.
The Power of Thank You Notes - To learn more about this author, visit Michael Hepworth's Website.
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At one time it was common practice to send hand written thank you notes for almost everything. It was simply considered good manners. Sadly this has died out over the years, to the point where it is relatively rare to receive a hand written thank you note.
If you want to leave a lasting impression start sending them on a regular basis. The easiest thing to do is have some postcards produced with a relevant message on them. Carry them with you along with some stamps. Whenever you get the opportunity after someone has done something that deserves thanks, quickly write a postcard with a hand written personal note and put it in the mail.
This simple strategy will create immediate impact. People will remember you, they will be positively disposed to you and they will recommend you to others. Not a bad return for less than a dollar.
So when should you send a thank you note?
After a sales presentation or demo.
After a purchase.
After a prospect has spent time with you, even if the answer is no.
After you have been give a referral.
After someone does you a favour. This particularly effective for receptionists, secretaries and assistants.
After exceptional service.
Make it a habit you won’t be sorry.
The Power of Thank You Notes - To learn more about this author, visit Michael Hepworth's Website.
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John PowerJohn Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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