Get More Referrals: How Newsletter Marketing Creates a Constant Stream of Referrals
Get More Referrals: How Newsletter Marketing Creates a Constant Stream of Referrals
What would your business be like?
Could you expand your company?
Could you increase your rates?
Could you retire earlier and perhaps enjoy more of the good life?
Absolutely!
But, most businesses (both online or offline) will never experience any of these benefits of increasing their referrals.
Why Referrals Dry Up After a Month
Most businesses are simply out of sight and out of mind. They allow their customers to forget about them.
I know, it's so unfair, especially after doing such a great job for them. But it's a universal truth.
Life today moves at the speed of light. If you don't consistently work to remain in the awareness path of your clients, you can be certain they will never remember you or your company.
The GOOD NEWS is this problem can be easily fixed by a customer newsletter.
The REALLY GOOD NEWS is that a monthly customer newsletter will also create massive referral action by your clients.
4 Ways to Get More Referrals with Newsletters
1. Educate clients and prospects. Most people who engage in newsletter marketing make the mistake of trying to pitch on every page. That's fastest way to get your newsletter in the trash can. If you want more referrals, build a trusting relationship by offering real content with high informational value.
2. Write newsletters that get passed around. Boring content doesn't get read, much less passed on to anyone. That means your content must be interesting and engaging… that means it shouldn't be all about you. You may love your business, but don't expect your customers to feel the same way. Your newsletter should include articles that inspire, inform and are fun to read. This is the ONLY WAY your newsletters will get passed around bringing you more referrals.
3. Get your newsletter out to as many as possible. If you follow my newsletter marketing system, people will read your newsletters as a publication. They will not see it as a marketing piece even though it really is. This makes a quality newsletter a great way to tell your story in all kinds of situations. So, hand out copies at sales calls, trade shows and seminars. Drop them off at realtors and doctors offices. Put them in envelopes when you pay bills. And make sure people can download a copy on your website, after they give you their contact information.
4. Thank referrers in your newsletters. A standard feature in every newsletter should be a thank you to the clients that have referred you to others. Realizing how important referrals are to your business will motivate other customers to refer you too.
The Bottom Line
You will not get referrals if you do not manage your existing customers properly.
Your existing customers are your best sales people. They already know the quality of your products and services. They will continue to call you and REFER you if they are reminded to do so. A monthly client newsletter provides this friendly reminder in an interesting and non-intrusive way.
Follow this advice and you'll be light years ahead of the competition and enjoy a constant stream of referrals.
Get More Referrals How Newsletter Marketing Creates a Constant Stream of Referrals - To learn more about this author, visit David Gruttadaurio's Website.
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What would happen if you increased referrals by 20%, 40% or even 100% or more?
What would your business be like?
Could you expand your company?
Could you increase your rates?
Could you retire earlier and perhaps enjoy more of the good life?
Absolutely!
But, most businesses (both online or offline) will never experience any of these benefits of increasing their referrals.
Why Referrals Dry Up After a Month
Most businesses are simply out of sight and out of mind. They allow their customers to forget about them.
I know, it's so unfair, especially after doing such a great job for them. But it's a universal truth.
Life today moves at the speed of light. If you don't consistently work to remain in the awareness path of your clients, you can be certain they will never remember you or your company.
The GOOD NEWS is this problem can be easily fixed by a customer newsletter.
The REALLY GOOD NEWS is that a monthly customer newsletter will also create massive referral action by your clients.
4 Ways to Get More Referrals with Newsletters
1. Educate clients and prospects. Most people who engage in newsletter marketing make the mistake of trying to pitch on every page. That's fastest way to get your newsletter in the trash can. If you want more referrals, build a trusting relationship by offering real content with high informational value.
2. Write newsletters that get passed around. Boring content doesn't get read, much less passed on to anyone. That means your content must be interesting and engaging… that means it shouldn't be all about you. You may love your business, but don't expect your customers to feel the same way. Your newsletter should include articles that inspire, inform and are fun to read. This is the ONLY WAY your newsletters will get passed around bringing you more referrals.
3. Get your newsletter out to as many as possible. If you follow my newsletter marketing system, people will read your newsletters as a publication. They will not see it as a marketing piece even though it really is. This makes a quality newsletter a great way to tell your story in all kinds of situations. So, hand out copies at sales calls, trade shows and seminars. Drop them off at realtors and doctors offices. Put them in envelopes when you pay bills. And make sure people can download a copy on your website, after they give you their contact information.
4. Thank referrers in your newsletters. A standard feature in every newsletter should be a thank you to the clients that have referred you to others. Realizing how important referrals are to your business will motivate other customers to refer you too.
The Bottom Line
You will not get referrals if you do not manage your existing customers properly.
Your existing customers are your best sales people. They already know the quality of your products and services. They will continue to call you and REFER you if they are reminded to do so. A monthly client newsletter provides this friendly reminder in an interesting and non-intrusive way.
Follow this advice and you'll be light years ahead of the competition and enjoy a constant stream of referrals.
Get More Referrals How Newsletter Marketing Creates a Constant Stream of Referrals - To learn more about this author, visit David Gruttadaurio's Website.
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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John PowerJohn Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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Jeff FosterWebBizIdeas.com is a Minneapolis website design company founded to help people start an internet business by providing them with website, business, and internet resources that help foster the growth of successful online businesses and develop innovative Internet business ideas. We specialize in internet consulting & internet marketing. - Visit Jeff Foster's Website |
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Stephanie RobeyStephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals. She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences. Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University. Read Steph's Blog Meet Steph and Dave Sign up for our Free 7-Day BootCamp: Self Employed & Rich - Visit Stephanie Robey's Website |
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Joe DagerJoe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website |
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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Jay Kubassek(Jay's Full Bio: EvanCarmichael.com/jaykubassek) In five years, Canadian-born entrepreneur Jay Kubassek went from selling mufflers at a Midas franchise to revolutionizing Internet marketing with the 2004 launch of CarbonCopyPRO, a online marketing education company, now worth over $20 million with customers in over 160 countries.
As an independent film producer, his upstart film fund Aliquot Films is currently producing a films with Spike Lee and Abel Fererra (starring Ethan Hawke and Dennis Hopper.)
Jay's entrepreneurial spirit is irrepressible. He’s the owner of five companies, a professional speaker and trainer, international real estate developer/investor, extreme sport enthusiast and emerging philanthropist. Jay resides in NYC with his wife Jamie, son Milo and dog Cooper. Visit Jay's official website: www.JayKubassek.com - Visit Jay Kubassek's Website |
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