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The Credibility Challenge: 7 Ways to Boost Your Credibility Online

Guest post by: Zeke Camusio

Article Overview: Learn how to use Credibility indicators to improve your online presence and convert more sales. Also includes ideas on ways to boost your own credibility both online and off.

The Credibility Challenge: 7 Ways to Boost Your Credibility Online

Quick question: Would you rather buy a sports drink endorsed by Michael Jordon or Oprah? They’re equally famous around the world, but Michael Jordon’s probably the better choice for a sports drink because he was a famous professional athlete. Oprah, on the other hand has endorsed relationship books, diet plans, moisturizing lotion, and women’s health challenges. All appropriate for her specific brand of credibility.

Two important ideas in credibility:

1. Know what your audience is looking for.

2. Find the appropriate indicators for that audience.

Credibility is incredibly powerful in the buying decision. Once your audience has the appropriate information about the features and benefits for your product, they’ll start looking for signs of credibility right before committing to a purchase. It’s one of the last steps before they put their credit card information in the box, but it’s also an essential part of why they’ve stayed on your site as long as they have.



Here are some of the most important credibility indictors online:

1. Professional Looking Site: Professional doesn’t have to look slick or fancy, just clean, well thought out and spelled correctly.

2. Appropriate to the Subject: If you’re site is selling novelty items, but looks like a corporate consulting recruiter, you lose credibility.

3. Testimonials by Real People: Photos and Videos are much more credible than names. Names are better than initials.

4. Endorsements: They don’t need to be celebrities, just other people in your field, who can lend a credible hand.



5. Professional Organizations: They can be professional associations like the American Medical Association, the Better Business Bureau, or a Local Chamber of Commerce.



6. Online Trust Indicators: Like Verisign or TrustGuard



7. Honest Representation of Who You Are: If you lie on your bio, someone on the web will make you very sorry you did.

Think Before You Book Dr. Phil

Before you go out of your way to find endorsements from thought leaders or celebrities, think about what your audience is really looking for. Do they want to be a world-class runner, or just hurt less after 5 miles? Do they want to climb Mount Everest or just go on a hike with their kids? We get caught up in thinking of the perfect way to position our products, when really we need to pay closer attention to our audience.



Create Your Own Credibility

One of the best ways to create credibility is to become your own expert. Write a dozen useful articles about your subject and people will start to recognize your expertise. Write a few dozen and you’re on your way to being a thought leader.

Here are a couple great ways to build your own credibility:

1. Speak for free at a Local University Campus. Now you’re a “guest lecturer at The University of Colorado.”

2. Offer to speak for free at the local HP, IBM, or other big company campus. Use these speeches to build a resume of credibility.

3. Register on Expertclick as an expert in your field. Journalists use this directory to find experts to interview.

4. Guest blog for other sites in your field.

5. Teach through local free university programs or non-profit organizations.

6. Look for organizations to join

7. Find for inexpensive credentialing programs to boost your skills and recognition.

Once you start looking at signs of credibility, you’ll find lots of opportunities to make yourself much more trustworthy and credible.

Related Articles
  Personal Branding: Build Your Credibility
  Critical Qualities To Achieve Credibility, According To Your Strategic Thinking Business Coach
  Balancing Your Marketing Portfolio
  You are nothing without Credibility as an Internet Marketer
  Building Credibility

Article Tags: audience, br 2, celebrities, corporate consulting, credibility, credit card information, diet, endorsements, initials, michael jordon, nbsp, novelty items, oprah, professional athlete, professional organizations, real people, recruiter, relationship books, rsquo, signs



Related Forum Posts
Re: Branding On A Budget - Several of the things that I promote to clients are elements of their branding and credibility is a big thing that I talk with clients about - especially non fiction authors and other business people. Credibility and reputation are critical in any business venture, but especially with online businesses because we need to build trust. Shri
New Site - It would be a good idea to include a testimonial from the "big name" clients or a link to show what was done for them. These simple things will work to increase your credibility with new online visitors. Credibility is a huge issue online and brand new sites have to deal with that. In any of my articles or books I recommend finding ways to build your credibillity and offer proof of your claims. Its a shame that we have to be leery of new sites and/or new businesses, but there is a lot of spam, spyware, viruses etc that can do major damage to our computer systems. Shri
Re: Not a preferred choice - [quote="tony_blayer":xfxt4hx5]Well work for home is good for a short period of time. Cause there is no creditability in the job. Also no fun... makes one lazy... [/quote:xfxt4hx5] That's one opinion - thankfully my clients don't feel that I lack credibility and the majority of the people I know personally who work from home are certainly not lazy. There are some unmotivated, lazy people in any business and people who lack credibility is any business or location. Credibility should be more about the quality of the work that's done instead of an address. Shri
Re: What is your Business? - We are running a Online Marketing Firm and we have some good clients to which we are offering a complete Digital Marketing strategy like Search, Mobile Marketing, Branding and Design. I think in Online Marketing company online presence can be a wining factor for the success of the company.
Re: Kevin's Case Study #11 - A New Forum Category? - [quote:31qpen1j]This is just my opinion, but I consider the prospective categories, Online Marketing, Internet Marketing and Online Promotion, as being pretty much one and the same - just different words that different people use.[/quote:31qpen1j] I completely agree! Those are all just "internet marketing" as far as I am concerned. And I normally would have voted for internet marketing, however I chose social media marketing simply because there are more than enough IM forums out there already.


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