Do you communicate effectively inside your company?
Do you communicate effectively inside your company?
The most important thing is consistency. Does everyone understand your company vision? Who knows what the mission statement is. Do you have a computer usage policy, regarding what employees may or may not use the computer for?
Whether you are a one man band, outsourcing a lot of your services or a large company, it is vital to have procedures in place.
Let's take the small guy. He has an accountant, who does his returns. Is there a process in place to ensure that all invoices get sent out, all expenses properly accounted for, mileage and per diems claimed? Well there must be, so that the owner can effectively tell his accountant what he is doing financially in his business.
Check the following and see how you rack up;
* Be consistent in what you say to all employees, across all channels of communication.
* Make it easy for employees to contact you, without fear.
* Respond to all contacts in a professional and timely fashion.
* Track all communications, and ensure appropriate processes are in place to ensure appropriate action is undertaken in all instances.
* Try not to allow fiefdoms to build up, and try to ensure that at least one other employee knows what they are doing, in case of accident, sickness or leaving.
* Constantly check how you're doing and is everything working, by asking your employees for feedback.
In order to communicate consistently with people outside the company, you first must learn to communicate effectively inside your company. You may want to check if everyone understands your company's vision and mission.
Have a company cook book, which makes it easy for new employees understand your processes and procedures. For that matter it would be no harm for existing employees including yourself to read it and have it handy.
Just make sure that everyone, who will be involved with that forward order we discussed, is going to ensure that the order will be correctly shipped to your happy punter!
Your company is only as strong as its weakest link - but it is up to you to check the strength of them all regularly!
Do you communicate effectively inside your company - To learn more about this author, visit Peter Lawless's Website.
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Are you a team? Is your company an entity that operates smoothly, with everyone pulling in the same direction?
The most important thing is consistency. Does everyone understand your company vision? Who knows what the mission statement is. Do you have a computer usage policy, regarding what employees may or may not use the computer for?
Whether you are a one man band, outsourcing a lot of your services or a large company, it is vital to have procedures in place.
Let's take the small guy. He has an accountant, who does his returns. Is there a process in place to ensure that all invoices get sent out, all expenses properly accounted for, mileage and per diems claimed? Well there must be, so that the owner can effectively tell his accountant what he is doing financially in his business.
Check the following and see how you rack up;
* Be consistent in what you say to all employees, across all channels of communication.
* Make it easy for employees to contact you, without fear.
* Respond to all contacts in a professional and timely fashion.
* Track all communications, and ensure appropriate processes are in place to ensure appropriate action is undertaken in all instances.
* Try not to allow fiefdoms to build up, and try to ensure that at least one other employee knows what they are doing, in case of accident, sickness or leaving.
* Constantly check how you're doing and is everything working, by asking your employees for feedback.
In order to communicate consistently with people outside the company, you first must learn to communicate effectively inside your company. You may want to check if everyone understands your company's vision and mission.
Have a company cook book, which makes it easy for new employees understand your processes and procedures. For that matter it would be no harm for existing employees including yourself to read it and have it handy.
Just make sure that everyone, who will be involved with that forward order we discussed, is going to ensure that the order will be correctly shipped to your happy punter!
Your company is only as strong as its weakest link - but it is up to you to check the strength of them all regularly!
Do you communicate effectively inside your company - To learn more about this author, visit Peter Lawless's Website.
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Joe DagerJoe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website |
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Kim CastleWith nearly two decades in the advertising and design business, with clients like Domino's Pizza, General Motors, Direct TV, Pedigree, Wolfgang Puck, Higher Octave Music, Hollywood Celebrity Products, Disney, and Paramount, as well as thousands of entrepreneurs around the world define, structure, communicate, and position their business for greater profits, BrandU(R) co-creators Kim Castle and W. Vito Montone discovered that entrepreneurs could experience the same power that big brands command for a fraction of the cost with the world's only process-based results-drive Integral approach to business creation. BrandU(R) is helping entrepreneurs grow with the power of extreme clarity from idea...to brand...to market(TM) and helping one million entrepreneurs become successful and whole so that they can make a difference in the world. Are you one of them? If you want to experience clarity all the way to the bank(TM), get started now at http://www.brandu.com. - Visit Kim Castle's Website |
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John PowerJohn Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website |
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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Staging DivaDebra Gould, aka The Staging Diva®, is President of Six Elements Inc., an internationally recognized home staging company. Inspired by many requests from aspiring home stagers wanting to start similar businesses, Gould created the Staging Diva Home Staging Business Training Program. Gould has trained over 1000 Staging Diva Graduates worldwide to start staging businesses. Buying decorating and selling six of her own homes in four years lead to an interest in real estate staging which she turned into a career with the launch of sixelements.com in 2002. Since then she has staged hundreds of homes in addition to teaching home staging training. Gould is the author of several home staging resources including a series of popular ebooks made up of a Design Guide, Color Guide and Portfolio Guide. For more information about Debra Gould visit stagingdiva.com. - Visit Staging Diva's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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