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Market Research Leads To Better Decisions

Market Research Leads To Better Decisions

Whether you are starting a business or trying to make decisions about operating a business, market research is a sure fire way to learn about the environment an entrepreneur will be or is working in. Having a "gut" feeling about business decisions works for some people, but more often than not leads to bad decisions sometimes costing the business a lot of money - money that would have been better spent on market research to make "data driven" decisions to get the right answer the first time.

For example, I have never met a restaurateur who desperately didn’t want to know how their business was faring against their competitions. Needless to say, restaurant owners don’t readily offer such information so how does a restaurant owner find out about their competition? There could be a few ways. The first and what many owners’ do is the old “count the cars in the parking lot” method. There is certainly a way to learn more about one’s competitors, but very inexact and time consuming. Do you really have time to drive by your competitors’ restaurants during the lunch & dinner hours, seven days a week for weeks at a time during each season? Probably not, but if you are a boot-strapper, this form of market research is a start.
Another method is to join national associations to get surveys of the restaurant business. Useful if you are interested in national trends, but totally impractical if you want to learn about the performance of restaurants in your LOCAL MARKETPLACE.
Finally, the restaurant or any other business can hire a market research firm to organize a study of your local competitors that would be confidential and timely. You want to compare your business’s performance against the average of your competitors in an ongoing, cost effective way. Seat turnover, average daily check, food and beverage revenue, revenue generated per seat are just a few of the metrics Plum Market Research uses in aggregate to help the entire competitive set understand their market position in the LOCAL MARKETPLACE.

This method allows the business to track the effects of menu and pricing changes, operating hours and marketing plans, and could save the business money in the long term by making data driven decisions, rather than instincts.





Market Research Leads To Better Decisions - To learn more about this author, visit Richard Woller's Website.

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John Alexander
John has taught keyword research and SEO skills to small groups of business owners and Webmasters from over 80 different countries world wide since 2002. John is also the Director of Search Engine Academy ; Co-director of Training at Search Engine Workshops offering live, SEO Workshops with his partner SEO educator Robin Nobles, author of the very first comprehensive online search engine marketing courses at SEO Training Online and the SEO Workshop Resource Center.
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About The Author


Richard Woller
(Visit Richard's Website) Richard L. Woller is the Founder and President of Plum Market Research, a market research company providing confidential, real-time reports to restaurants,cultural institutions and other industries looking to understand their position in the LOCAL MARKETPLACE. Rich has a long history of entrepreneurship and also operates a successful tour company. He holds a Bachelor of Arts degree in Biology from Syracuse University and a Masters Degree in Public Administration from New York University. Rich has served on numerous boards and most recently, served as the Chair of the Berkshire Visitors Bureau, a 850 member travel and tourism organization. His leisure pursuits include outdoor adventure, coaching community sports, reading, cooking and writing opinion/editorials for his local newspaper. He can be reached at rwoller@plummarketresearch.com or 413-637-8858 http://www.plummarketresearch.com

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