I believe that marketing is all about having a
relationship with your prospects, customers and clients.
I also believe that having this relationship is based on
educating them and not "selling" them.
Robert Allen, a famous real estate investor said, "No
matter what your product is, you are ultimately in the education business. Your customers need to be constantly
educated about the many advantages of doing business with you, trained to use
your products more effectively, and taught how to make never ending
improvements in their lives."
When you first read that paragraph you may have the
reaction that it sounds kind of pushy and still revolves around selling people
on your products and services.
I say it depends on how you view marketing. Many people view it as something
distasteful that they'd rather not do because they feel they are imposing on
people and getting in their face.
So anything to do with talking about themselves or letting people know
about their business offerings won't feel good to do.
However, you can embrace the idea that marketing is an
authentic and honest conversation whereby you let people know how you can help
make their lives better in some way.
When you get right down to it, the true purpose of your
business is not to make money, but to make a contribution – to make a
difference in people's lives and the world.
Your products and services accomplish this
contribution. BUT, if you don't
let people know this – via marketing – then you are not fulfilling your
business's intention.
So you see, it all comes back to educating your prospects
and clients. It is YOUR job to educate people about how you can make a
difference in their life – whether it's by helping them find their true love,
dig themselves out of a messy office and home, provide them with financial
information, take over their administrative tasks, and on and on.
It is not the job of your prospects and customers to find
you, learn about you and get information about your offerings. That's your job – and how you do this
is by marketing.
As you sit down today and tackle some of the marketing
tasks on your to-do list, try to approach it with an open heart and open
mind. Really think about how what
you are doing (writing an email, making a phone call, doing a blog post, making
a presentation, etc.) is making it as easy as possible for people to understand
what you do, see the benefits in your products and services, and get access to
these helpful offerings.
I promise you, if you try
to cultivate this positive and giving mindset towards marketing, not only will
your spirits and energy soar, but your profits and results will too!