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Integrating Social Media Into Your Small Businesses?

Guest post by: Skye King

Article Overview: More and more small business are incorporating social media to help interact with customers and fans and have open channels of communication.

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Integrating Social Media Into Your Small Businesses?

A new study by Smith School of Business at The University of Maryland on the relationship between small business and social media has concluded that Social Media rates in the U.S. have reached 24%, primarily through Facebook and LinkedIn, an increase of 8% from 2008.

The December 2009 report surveyed 500 small business owners and found that one in five small businesses are have integrated social media into their marketing mix. In fact, 45% of surveyed respondents even believe their social media initiatives will pay off financially in 12 months or less.

The report also found that small business owners who are using social media are primarily engaging in social media through company pages (75%) and status updates (69%) on Facebook or LinkedIn. However only 16% of the business owners surveyed admitted to using Twitter as a customer service channel.

The report also shows that small business owners now believe social media can help them generate leads. While half of surveyed respondents found the time it takes to use social media sites more daunting than expected, 61% are still putting in the hours and making active efforts to identify new customers.

Despite there still being a need for traditional advertising and press releases, social sites such as Twitter and Facebook allow a whole new type of communication to take place that has previously been unknown to most businesses. Because of this it is even more important for business to not only get a large number of fans or followers, but also follow through on the opportunity to make more genuine and direct connections with customers.

We are now in the age of open communication, engaged dialogue, and transparency and business success may now have less to do with the size of ad budgets, but on the quality of interactions with customers - especially before these customers forge relationships with your competitors.

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Home > Marketing > Skye King > Integrating Social Media Into Your Small Businesses >
Article Tags: communication, grow success today, internet marketing, skye king, small business marketing, SMO, social media marketing, social media optimization
Referred by: http://jaykubassek.com

About the Author: Skye King
RSS for Skye's articles - Visit Skye's website

Skye King is an Internet Marketing Advisor for Female Entrepreneurs, the President of Maven Marketing Enterprises, a Lifestyle Marketing Company that spans 170 countries in 40 different languages. The E-Success Formula shows you how to crack the code on limiting beliefs and how to break through personal limitations. Her radio show, Grow Success Today brings together inspiring stories of success from people across the globe. Featuring authors, lifestyle success coaches and entrepreneurs who are making a difference. Skye King is a global leader in personal development and transformation. She is the Author of Discovering Your Soul's Purpose and is a Life Success Coach for seventeen years. With eleven years of Internet Marketing under her belt, Skye is a Industry Expert in Marketing and Personal Development. Having worked side by side with some of the top Internet Gurus today, her ability to coach and mentor new entrepreneurs comes easily and simply.

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