Like this article? PLEASE +1 it! Evan Signature
Evan Carmichael Top Header about About Home Profiles articles Tools forums inspirational quotes About facebook Twitter YouTube Blog
Share for a Cause











Taking a Chapter from Amazon's Playbook - The Art of the Bounceback

Guest post by: Traci Hayner Vanover

Article Overview: Don't reinvent the wheel! Some of the most savvy sales strategies are right in front of you. Take a chapter from Amazon's playbook and learn to master the art of the bounceback.

Free Download - Developing Marketing Street Cred Part 8: The Right Tools for the Job By Traci Hayner Vanover
Name: Email:

Taking a Chapter from Amazon's Playbook - The Art of the Bounceback

Much to my husband's dismay, I am no stranger to Amazon. Between my frequent book and CD purchases, there are some weeks when I think I should have my own dedicated UPS driver. But I digress.

If you've ever shopped with Amazon, you've no doubt noticed how they track your purchase history, and provide helpful recommendations as to other products you might like. And, if that weren't enough, that little animated gold treasure chest at the top of the screen beckons to me -- with its caveat that these "special offers" are only good for the next hour after you crack open the chest. No doubt these tactics fare well for Amazon -- they know that consumers are most "warm" to your products and services just after they make a purchase.

A smart marketer will seize that opportunity to offer complimenting products, a special price for an upgrade, etc. Don't let that shopper leave without offering a bounceback!

And don't even get me started on the sheer marketing brilliance of Amazon's customized email messages that send me a special alert when my favorite authors have released new products, or a similarly-themed product just hit their virtual shelves. Why, I am burning up my keyboard quicker than you can say "upsell!"

Another example - Vistaprint. As you are navigating the checkout, you are presented with the opportunity to order mailing labels, custom stamps, business cards, or even increase the quantity on what you just ordered. I myself have taken advantage of these offers -- and, I have even ordered less in the cart, just to see if the bounceback offer will be more cost-effective -- and, in many cases, it is.

Take a look at your website, and look for ways to create the bounceback. You may just be surprised by the results.

Related Articles
  How to Get Financing For Your New Small Business by Sharon Fullen
  WAKE UP Your Life! By Doris Roper
  What is the difference between a Chapter 7 and a Chapter 13 bankruptcy?
  Young Guns: TheFearless Entrepreneur’s Guide too Chasing Your Dreams and Breaking Out on Your Own by Robert Tuchman
  Happy About an Extra Hour Every Day by Nicolas Soergel
  Chapter by Chapter: Ten Self-Editing Questions Every Writer Needs to Consider
  What is an automatic stay?
  What is the means test, and how does it apply to me?
  5.0 Diversification and Growth: Economic Report on Africa 2007
  Focusing on Your Game Plan
  Formal Networking Groups
  The Power of a Sales Playbook Embedding Discipline and Best Practices in Your Sales Force
  Should the UK and the Eurozone adopt America’s Chapter 11 format for bankruptcy?
  Good News For Bankruptcy in New York
  When Should I Consider Filing for Bankruptcy?
  10 Ways to Get Out of Debt!
  Sales Success Tip-Stop What's Not Working
  New Study Suggests Lessons for Online Journalism
  Lesson #4: Get Your Motivation from Love, Not Money
  The Power of Your Child’s Imagination by Charlotte Reznick PhD

Home > Marketing > Traci Hayner Vanover > Taking a Chapter from Amazons Playbook The Art of the Bounceback >
Article Tags: amazon, ecommerce, marketing tips, sales techniques, selling

About the Author: Traci Hayner Vanover
RSS for Traci Hayner's articles - Visit Traci Hayner's website

Traci Hayner Vanover, aka The Promo Diva(R), is a freelance copywriter, publicist, coach and consultant that specializes in working with authors, entrepreneurs, and small businesses. Drawing on over twenty years experience, Traci is a one-stop source for all of your marketing and promotional needs -- with plans for every project and budget. Traci's blog, located at http://www.PromoDiva.com, blends helpful tips and resources with a healthy dose of humor. Traci is the founder and publisher of Entrepreneur & Self-Employed Business Journal - http://esbjournal.com.

Click here to visit Traci Hayner's website
Dashed Line

More from Traci Hayner Vanover
Is Your Blog on Life Support
Making Headlines Passing the Publicity Litmus Test
Developing Marketing Street Cred Part 9 Putting it All Together
Desperado Get Off the Fence and Get on the Net
Horton Hears an Opportunity What Dr Seuss Beloved Character Can Teach Us About Marketing


Related Forum Posts
Re: New Video - Should I Get A Job Or Start A Business? Re: New Video - Should I Get A Job Or Start A Business? - Hi Evan, I was curious to know what you'd suggest and I think you gave excellent advice. Taking a year out to try and start your own business is a great idea. Taking a year out after college is a well established option so I guess it doesn't prejudice your chances of getting a job should you wish to do so later on; it probably improves your chances if you've been getting valuable experience of managing a business and of course, if all goes well, you won't need to find out. Definitely a video for my website. Thanks! David
Re: looking for experienced affiliate feedback Re: looking for experienced affiliate feedback - Hi Chris, That's a great tip. The real benefit to running an affiliate marketing is getting other people to promote your business for you. Taking a pro-active approach as you suggest will certainly help.
3 Networking Questions 3 Networking Questions - Hi Everyone, I was reading Jeffrey Gitomer's "Little Black Book of Connections" and there were a number of key points that I needed clarification on (*please note that you don't need to read the book to answer these questions): 1.) In Chapter 4, Jeffrey Gitomer says "If you're trying to connect at a social event, DON'T drink. Any connection you attempt while somewhat tipsy will leave the worst possible impression. If you're going to drink, maybe the best thing to do is carry your competition's card, and give them away" (100), but my question is "What if everyone else there is drinking?" Personally, I rarely even drink socially, but wouldn't it be considered rude to not at least have one drink in order to be deemed a "team player"? Or is Gitomer only warning against getting hammered? 2.) Moreover, on page 114 Gitomer states that the best way to connect with others is to ask for their opinions, ideas or feedback. But what should one do if the other person you're trying to connect with has also read this book (or is a naturally great connector) and is deliberately limiting his/her responses or simply firing questions back? How can you connect with someone who won't allow you to play on his/her ego? 3.) Lastly, on page 117 Gitomer recommends that people should start with a question rather than a statement when trying to connect, but then in Chapter 6, he also suggests giving "your 30-second personal commercial and then ask what he or she does" (153). So should one start with a question OR his/her 30-second personal commercial when trying to connect with someone new? Or is it really just dependent on the situation? Any light someone can shed on the questions above would be greatly appreciated! Thanks
Finding creativity Finding creativity - Great topic Andy! For me it's: - Going for a walk (I always try to get out at least once during the day) - Taking a shower - Reading business magazines (especially Inc and Business 2.0) - Late at night (I'm more productive / creative at night than during the day) - Relaxing with a drink at the bookstore
Re: Let Your Employees Nap At Work Re: Let Your Employees Nap At Work - Taking a nap in between working hours does help but however, I don't think a lot of companies will allow that. Mostly are related to safety concern. The place where I work at is definitely a no-no even though it is an office environment. But however, instead of a nap, will not allow the employees to engage in relaxing activities like reading the newspaper or even reading the news online, having a chit-chat at the pantry or even a simple dart game.


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.



Featured Article

Bottom Footer



Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
Name:
Email:
Popular Articles

Steps For Starting A Small Business

Tips to Take Control of Credit Card Debt

Download a template or see a lawyer?

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.