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Taking a Chapter from Amazon's Playbook - The Art of the Bounceback
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| Guest post by: Traci Hayner Vanover |
Article Overview: Don't reinvent the wheel! Some of the most savvy sales strategies are right in front of you. Take a chapter from Amazon's playbook and learn to master the art of the bounceback.
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Free Download - Developing Marketing Street Cred Part 8: The Right Tools for the Job By Traci Hayner Vanover |
Taking a Chapter from Amazon's Playbook - The Art of the Bounceback
Much to my husband's dismay, I am no stranger to
Amazon. Between my frequent book and CD purchases, there are some weeks
when I think I should have my own dedicated UPS driver. But I digress.
If you've ever shopped with Amazon, you've no doubt noticed how they track your purchase history, and provide helpful recommendations as to other products you might like. And, if that weren't enough, that little animated gold treasure chest at the top of the screen beckons to me -- with its caveat that these "special offers" are only good for the next hour after you crack open the chest. No doubt these tactics fare well for Amazon -- they know that consumers are most "warm" to your products and services just after they make a purchase.
A smart marketer will seize that opportunity to offer complimenting products, a special price for an upgrade, etc. Don't let that shopper leave without offering a bounceback!
And don't even get me started on the sheer marketing brilliance of Amazon's customized email messages that send me a special alert when my favorite authors have released new products, or a similarly-themed product just hit their virtual shelves. Why, I am burning up my keyboard quicker than you can say "upsell!"
Another example - Vistaprint. As you are navigating the checkout, you are presented with the opportunity to order mailing labels, custom stamps, business cards, or even increase the quantity on what you just ordered. I myself have taken advantage of these offers -- and, I have even ordered less in the cart, just to see if the bounceback offer will be more cost-effective -- and, in many cases, it is.
Take a look at your website, and look for ways to create the bounceback. You may just be surprised by the results.
Related ArticlesIf you've ever shopped with Amazon, you've no doubt noticed how they track your purchase history, and provide helpful recommendations as to other products you might like. And, if that weren't enough, that little animated gold treasure chest at the top of the screen beckons to me -- with its caveat that these "special offers" are only good for the next hour after you crack open the chest. No doubt these tactics fare well for Amazon -- they know that consumers are most "warm" to your products and services just after they make a purchase.
A smart marketer will seize that opportunity to offer complimenting products, a special price for an upgrade, etc. Don't let that shopper leave without offering a bounceback!
And don't even get me started on the sheer marketing brilliance of Amazon's customized email messages that send me a special alert when my favorite authors have released new products, or a similarly-themed product just hit their virtual shelves. Why, I am burning up my keyboard quicker than you can say "upsell!"
Another example - Vistaprint. As you are navigating the checkout, you are presented with the opportunity to order mailing labels, custom stamps, business cards, or even increase the quantity on what you just ordered. I myself have taken advantage of these offers -- and, I have even ordered less in the cart, just to see if the bounceback offer will be more cost-effective -- and, in many cases, it is.
Take a look at your website, and look for ways to create the bounceback. You may just be surprised by the results.
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About the Author: Traci Hayner Vanover RSS for Traci Hayner's articles - Visit Traci Hayner's website Traci Hayner Vanover, aka The Promo Diva(R), is a freelance copywriter, publicist, coach and consultant that specializes in working with authors, entrepreneurs, and small businesses. Drawing on over twenty years experience, Traci is a one-stop source for all of your marketing and promotional needs -- with plans for every project and budget. Traci's blog, located at http://www.PromoDiva.com, blends helpful tips and resources with a healthy dose of humor. Traci is the founder and publisher of Entrepreneur & Self-Employed Business Journal - http://esbjournal.com. Click here to visit Traci Hayner's website Is Your Blog on Life Support Making Headlines Passing the Publicity Litmus Test Developing Marketing Street Cred Part 9 Putting it All Together Desperado Get Off the Fence and Get on the Net Horton Hears an Opportunity What Dr Seuss Beloved Character Can Teach Us About Marketing |
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