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Benchmarking your Core Competencies
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| Guest post by: Jesse Hopps |
Article Overview: All organizations claim to have “core competencies” but few actually benchmark their capabilities to track and measure improvements over time. Take the time to evaluate your business from a high-level, and commit to continuous improvement. Use Demand Metric’s Core Competencies Assessment to set a baseline for your organization, and work to improve your score before your next self-assessment.
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Benchmarking your Core Competencies
Benchmarking your Core Competencies
All organizations claim to have “core competencies” but few actually benchmark their capabilities to track and measure improvements over time. Take the time to evaluate your business from a high-level, and commit to continuous improvement. Use Demand Metric’s Core Competencies Assessment to set a baseline for your organization, and work to improve your score before your next self-assessment.
What are the Core Competency Areas?
· Strategic Planning & Governance– are Goals, Objectives, Measures, & Initiatives tracked and measured?
· Customer Relationship Management- are you customer-centric?
· Demand Generation– are you satisfied with the flow of qualified leads?
· Performance Measurement– are Key Performance Indicators in place?
· Market Intelligence & Research– do you have accurate market data?
· Product Management– are you satisfied with your time-to-market?
· Sales– are sales what they should be give the state of the organization?
· Organizational Development– are your training programs up-to-date?
· Human Resources– do you have the skill-sets you need for new projects?
· Systems & Technology- are your systems scalable enough for the future?
Action Plan:
· Customer Relationship Management- are you customer-centric?
· Demand Generation– are you satisfied with the flow of qualified leads?
· Performance Measurement– are Key Performance Indicators in place?
· Market Intelligence & Research– do you have accurate market data?
· Product Management– are you satisfied with your time-to-market?
· Sales– are sales what they should be give the state of the organization?
· Organizational Development– are your training programs up-to-date?
· Human Resources– do you have the skill-sets you need for new projects?
· Systems & Technology- are your systems scalable enough for the future?
1. Benchmark Competencies- use Demand Metric’s Core Competencies Assessment Tool to measure your effectiveness across the preceding 9 areas of organizational capability. The assessment takes about 5 minutes. Evaluate your strengths and weaknesses and work to improve your score.
2. Re-assess in 6 Months– take the assessment again to demonstrate a measurable improvement to your organization’s core competencies. Present the improvements to your senior management team and discuss results.
Related Articles2. Re-assess in 6 Months– take the assessment again to demonstrate a measurable improvement to your organization’s core competencies. Present the improvements to your senior management team and discuss results.
Article Tags: baseline, capabilities, continuous improvement, core competencies, improvements, score, selfassessment
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About the Author: Jesse Hopps RSS for Jesse's articles - Visit Jesse's website Jesse Hopps founded Demand Metric in October 2006 and is the active President & CEO, focusing on sales & product development. Prior to Demand Metric, Jesse worked as an independent consultant specializing in Internet Marketing and Business Continuity Planning. He began his career with the Info-Tech Research Group in London, Canada, where he helped contribute to their explosive growth. Jesse holds a business degree from the University of Western Ontario and lives in Panama City, Panama. Click here to visit Jesse's website Lead Generation Strategy Guide Podcasting Best Practices SWOT Analysis Tool Successful PR Campaigns Branding Strategy Guide |
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