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Brand Positioning Sessions = Clarity
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| Guest post by: Faith Seekings |
Article Overview: Brand positioning sessions are important steps in providing clarity when creating a Positioning Statement. The client is asked a number of questions about what they actually do, their ideal clients, how they find them, their goals, what makes them different. It reflects goals to strive for and is the bedrock of everything going forward – the website, all design and marketing tools. Lists of words that describe the client turn into a bunch of tag lines, present both the agency and client with several options and an opportunity to collaborate on their branding. Client and agency collaboration in branding sessions brings clarity to the client as to what their positioning statement should be and how to brand it.
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Brand Positioning Sessions = Clarity
At
Rapport we do brand positioning sessions asking clients a number of questions
about what they actually do, their ideal clients, how they find them, their
goals, what makes them different. We go through lists of words that describe
them and settle on some top choices. We then go away and work on a bunch of tag
lines, present several options and collaborate. Then, work on the positioning
statement.
The Positioning Statement’s Purpose
The
positioning statement is meant for internal use. It’s the place where we at
Rapport, the client and all key players agree on how the company is going to be
talked about; the angles to take, the tone. It reflects goals to strive for and
is the bedrock of everything going forward – the website, all design and
marketing tools.
I
find it really interesting when we do this exercise with clients and it
actually leads to them rethinking their business and what they’re trying to do.
It’s a snag for us in the project process when these revelations actually stop
things in their tracks, but it’s definitely the right thing to do.
Discovering What You Really Do
We
had a client in the business of buying and selling. When we started the session
he was focussed on the buying aspect. The URL he bought that he wanted us to
brand had “buying” in it. And, it was all based around people finding him
through Google. Once we went through the session we discovered two things that
stopped the process. First, although buyers are more likely to be looking for
him through the internet, the real money-maker is selling and that’s the part
of his business he really wants to grow. Second, he doesn’t meet his clients
through Google. His business ispersonal, based on face-time and trust.
We
changed the plan basing the branding and tag lineon him as the key face
of thebusiness. Meanwhile, he’s digesting the revelation and rethinking
what he really wants to do. We’ll be working on how to market him soon.
Attaining Clarity in Larger
Organizations = Unity
The
sessions are also a great process for partners, old and new. Sometimes they
aren’t aware until they start talking that they haven’t been on the same page
for years. “I tell people we do this.” “I thought our ideal client was
manufacturing, not service industry.” or “We’re not warm and compliant, we’re
no nonsense and straight-forward.” At the very least, it can be harder to agree
on the basics listed above. At most, the partners need to go away and reassess
their relationship and come to agreementon major issues.
We
don’t mean to throw a monkey wrench intoanyone’s plans, but these kinds
of issues are best resolved before getting too far and wasting money on
branding or marketing that doesn’t work. We’re just glad we can help.
Article Tags: angles, bedrock, brand positioning, exercise, face time, font weight, google, marketing tools, money maker, positioning statement, real money, revelations, rsquo, sessions, snag, tag lines, top choices
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About the Author: Faith Seekings RSS for Faith's articles - Visit Faith's website Faith Seekings is the President and Creative Director of Rapport Communications & Design Inc in Toronto. Rapport helps boutique and mid-sized B2B companies identify what makes them unique then creates the brand and marketing tools they require to build rapport – and business – with the customers they want. We're an all-inclusive marketing, design and web firm; that means full service, from strategy, brand development, excellent design, to final production – printing or web development. Contact me any time with questions, or to book a Rapport Marketing Map session. Click here to visit Faith's website Does Your Marketing Plan Live in a Drawer How Tech Firms Miss Marketing Opportunities Integrating Social Media into Website Strategy Part II Separating Personal and Business in Social Media When is the Right Time to Rebrand |
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