Target Marketing A Case Study in Identifying Your Best Prospects Talking Directly to Them and Sealing the Deal
The other day I was reading the DM News magazine and it profiled a golf course that was trying to sign up local youth into its golf academy.
There was a great lesson to be learned for small business marketers in this story.
Year 1 - A Miserable Failure
The Links at Shirley in Shirley, New York opened its Junior Golf Academy last year. The golf course had used local advertising and community outreach events to try and sign up new students. Unfortunately, it could only muster up only 10 students.
Year 2 - A Shining Success
In the following year, The Links at Shirley decided to hire a professional marketing firm to help them. This year, the Junior Golf Academy is on track to sign up more than 100 students. Each student represents $400 in revenue and when you throw in referrals and renewals, that figure goes up to well over $1,000 per student.
How They Did It...
The Links at Shirley simply sent out postcards to a targeted list of potential prospects. The postcard was mailed to 4,500 homes near the golf course. They rented a list of people who had a demonstrated interest in golf. They made sure the list included families that...
1. Had at least one golf enthusiast.
2. Had at least one child who was in the age group that he academy catered to.
3. Lived within a 25 mile radius of the golf course.
4. People who lived in zip codes where affluent people lived (within the 25 mile radius).
5. Had an average annual income above $60,000 (golf is not a cheap sport).
In addition, they mailed the postcards in late April, which is the prime season for getting parents to sign their kids up into summer programs. The postcard itself wasn't very flashy. It had a picture of a golf instructor watching a young golfer make a putt. It had another photo of a group of young golfers walking down the golf course and the headline read, "Junior Golf Academy."
The postcard talked about having a very high instructor to student ratio and that it would include semi-private lessons. The offer included a discount for responding by a certain date.
The Marketing Lesson Learned
In year one all they did was brand advertising and some outreach activities. Basically, they "sprayed and prayed." In year two, they got smart and engaged in target marketing. They found a list of prospects that matched the perfect profile for a family that had a very high probability of enrolling.
The response was excellent -- even with a mediocre postcard. This proves that a good offer sent to the right person at the right time can produce outstanding results.
Questions You Should Be Asking Yourself
The following are a few questions to help you evaluate your own marketing activities.
1. Do you know the profile of your perfect prospect?
2. Do you know where to get lists of your prospects?
3. Are you actively targeting those prospects with direct offers?
4. Are you measuring your results so that you can intelligently allocate your marketing dollars?
The Links at Shirley is just another small business. If they can target their market and get outstanding results -- so can you!
Target Marketing A Case Study in Identifying Your Best Prospects Talking Directly to Them and Sealing the Deal - To learn more about this author, visit David Frey's Website.
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Stephanie RobeyStephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals. She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences. Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University. Read Steph's Blog Meet Steph and Dave Sign up for our Free 7-Day BootCamp: Self Employed & Rich - Visit Stephanie Robey's Website |
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