Referral TIP
Referral TIP
While I don't have such a letter, Ruth, here's an idea that Pamela Yellin calls her "Client Feedback Survey":
1. Call your clients and tell them you want to get feedback on how you are doing, so you can become better at serving them. Do this yourself, at least the first few times, and don't send a letter.
2. Ask the person to be honest and to tell you specific ways in which you could improve the way you do business. Listen carefully and take notes.
3. Thank the referrors, even for negative feedback.
4. Then ask what they have liked about doing business with you. Most important, ask what is the biggest benefit they have received from working with you. Turbo-charge your results by asking feeling questions.
5. Tell them you are glad they feel that way, and ask who else they care enough about that they would want to see them benefit in the same way.
6. Describe your ideal prospect, to prompt them to give you the highest quality prospect. Also, show them a list of people they would be likely to know (neighbors, friends, etc.) and ask who on the list would be worth contacting.
Referral TIP - To learn more about this author, visit Donald F. Pooley's Website.
Like this article? Share it with your friends
Ruth Forbes asked me "For the e-mail referrals, do you have, up your sleeve, a GREAT (motivating) letter to clients? I would like to get to those clients who have yet to give me referrals."
While I don't have such a letter, Ruth, here's an idea that Pamela Yellin calls her "Client Feedback Survey":
1. Call your clients and tell them you want to get feedback on how you are doing, so you can become better at serving them. Do this yourself, at least the first few times, and don't send a letter.
2. Ask the person to be honest and to tell you specific ways in which you could improve the way you do business. Listen carefully and take notes.
3. Thank the referrors, even for negative feedback.
4. Then ask what they have liked about doing business with you. Most important, ask what is the biggest benefit they have received from working with you. Turbo-charge your results by asking feeling questions.
5. Tell them you are glad they feel that way, and ask who else they care enough about that they would want to see them benefit in the same way.
6. Describe your ideal prospect, to prompt them to give you the highest quality prospect. Also, show them a list of people they would be likely to know (neighbors, friends, etc.) and ask who on the list would be worth contacting.
Referral TIP - To learn more about this author, visit Donald F. Pooley's Website.
Like this article? Share it with your friends
![]() | |
| |
No article feedback found. |
| |
Leave Your Feedback |
|
| |
| |||
Joe DagerJoe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website |
|||
|
To learn more about the Evan Elite Author Program please contact us. | |||
![]() | |
![]()
| |
![]() | |
|
| |
![]() | |
|
| |
![]() | |||||||
|
![]() | ||
|
| ||
![]() |
| Have you written articles that would be of value to entrepreneurs? Become an expert on our site by publishing them! Expose yourself to a wide audience, drive more traffic to your website and get more sales! Click Here for details. |
|
|
![]() |
| Modeling the Masters: Learn the true secrets behind Walt Disney's business success factors & grow your company! Video produced by Phanta Media |
|
|
![]() |
"Learn straight from Evan how you can Make a Full Time Income (And More) from a Website"
Click Here To Learn More |
|
|
|
|
Get advice & tips from famous business owners, new articles by entrepreneur experts, my latest website updates, & special sneak peaks at what's to come!
|
![]() |
|
|
![]() | ||
|
Top 50 Raising Capital Blogs
Top Blogs To Watch In 2008 | ||
|
Top 50 Diversion Blogs
Top Diversion Blogs of 2009 | ||
![]() | ||
![]() | ||||
| ||||
| ||||
| ||||
|
|
|
|
|
|||||||||
|
|
|
|
|
| ||||||||||
|
| ||||||||||






Subscribe to Donald's articles











