A recent issue of TIP lead with an article on how to prepare for a phone call to a client. What about the case when the client, business contact or whomever doesn't pick answer the phone and you get voice-mail prompts?
I may have given you these tips before. But just in case...
1. Always assume you will get voice-mail prompts or various answering machine messages instead of a live person
2. In the interests of sales and marketing efficiency, before making the call, put together an organized message. This makes you sound professional, makes it easier for the person to get what you're saying and cuts the time required to give and receive the message.
3. If the message contains several pieces of information, indicate at the top that "I'm calling about 5 things." Then preface each point with its number: "First, I've made an appointment with.. Second, blah blah.. Third, blah blah etc.
4. Always start by giving the day and time of the call. Many answering machines do a lousy job of time-stamping
5. Always repeat your phone number. That makes it easier for your contact to write it down without having to replay the whole message.
Bruce Cohen
When You Get Voice Mailed - To learn more about this author, visit Donald F. Pooley's Website.
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Donald F. Pooley
(Visit Donald's Website)
Don Pooley, the author of this article,
allows you to publish
it if you include these credit lines:
Copyright 2005, Donald F. Pooley, Inc.
Don Pooley CLU, CFP, CHFC, "The
Advisor's Advisor" has shared
his marketing know-how with audiences of
life insurance men
in all major Canadian cities, London,
Australia, Chicago, New
York, San Francisco, Hong Kong, and
Singapore, and now in his
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